ZipRecruiter

Log In

1

Direct Account Manager Jobs in Massachusetts (NOW HIRING)

Flowers Foods

Regional Account Manager

Templeton, MA

$105K/yr

... direct account strategy to maximize potential Works with the VP of Regional Accounts and the Brand Teams to Develop a Sales Plan that delivers Flowers sales and margin objectives within the Trade ...

Flowers Foods

Regional Account Manager

Templeton, MA

$105K/yr

... direct account strategy to maximize potential • Works with the VP of Regional Accounts and the ... Promotion Management and accrual funding structure • Partners internally with various other ...

Accordance Search Group

Account Manager

Boston, MA · On-site

Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives. * Coordinates with trainers ...

Insurance Office of America

Account Manager

Boston, MA · On-site

$70K - $100K/yr

Direct daily activities of the account management team. * Customer Service : Handle customer service requests, policy administration, billing, claims, and coverage analysis. * Policy Management

The Hiller Companies

Account Manager

Amesbury, MA · On-site

$75K - $140K/yr

The Account Manager should have experience in owner direct sales as well basic understanding the plan and spec market, preferably in a large organization where they have gained experience and ...

Forrester

Account Manager

Cambridge, MA · On-site

$64K - $96K/yr

The Sales Account Manager is a highly motivated sales professional with a passion for building ... Partner with senior management (director, C-level) clients as a trusted business advisor by ...

Monument Consulting

Account Manager

Boston, MA · On-site

Account Manager Position Summary The Account Manager (AM) will be responsible for daily requisition ... Directors and above) within the client's organization * Build strong relationships with Supplier ...

next page

Showing results 1-20

All JobsDirect Account JobsDirect Account Manager JobsDirect Account Manager Jobs in Massachusetts

Direct Account Manager information

How does a direct account manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

How much does a direct account manager get paid?

The average salary for a direct account manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, which can significantly increase total compensation.

What skills and qualifications are needed to thrive as a direct account manager?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

Can I be a direct account manager with no experience?

While some companies may consider entry-level candidates for a direct account manager position, most roles require prior experience in sales, customer service, or account management. Strong communication skills, familiarity with CRM tools, and relevant certifications can improve your chances, but gaining related experience is often necessary to qualify for the role.

What does a direct account manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

What are popular job titles related to Direct Account Manager jobs in Massachusetts? For Direct Account Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Direct Account Manager jobs in Massachusetts look for? The top searched job categories for Direct Account Manager jobs in Massachusetts are:
Direct Account Manager jobs near you

Regional Account Manager

Flowers Foods

Templeton, MA

$105K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Flowers Foods rating

6.8

Company rating: 6.8 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

7th of 48 rated bakeries

Job description

FRESH. FORWARD. FLOWERS.

Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery - it's a delightful journey into the heart of flavor and community.

Full-time employees are offered the following benefits:

  • Comprehensive health and medical benefits
  • 401(k) Retirement savings plan
  • Professional growth and leadership training
  • Paid vacation, holidays, and parental leave

Benefits may vary depending on your work location.

Bringing Home the Dough

The Regional Account Manager will be responsible for developing the customer strategy and growing Flowers Foods' revenue, distribution, market share, and profitability with the company's assigned accounts. The ideal candidate will have extensive retail account management experience and the skillset to build relationships, conduct business, and enhance Flowers' reputation with our customers and key decision makers. The Regional Account Manager is responsible for building and implementing the retail customer strategy to attain volume growth targets, achieve sales goals, build market share, expand distribution, manage Accrual Budgets, and increase profitability through more effective assortment,  expand authorizations, with effective strategy and tactics regionally.

Rising to the Challenge: Position Responsibilities

Promotes a customer-centered culture that strives to exceed customer needs, requirements, and expectations
Develops and manages customer relationships within all levels of assigned retailers, buyers, and key decision makers; contribute to customer strategy ensuring local Flowers business objectives are achieved
Partners with the BU/Brand Teams and Marketing to understand trends and consumer preferences and direct account strategy to maximize potential
Works with the VP of Regional Accounts and the Brand Teams to Develop a Sales Plan that delivers Flowers sales and margin objectives within the Trade Promotion Management and accrual funding structure
Partners internally with various other departments to properly plan, communicate and ensure excellent distributions by Flowers various distribution departments
Achieves/exceeds all established key sales measures and targets
Contributes to the development of the Annual Operating Plan (AOP)
Ensures open and effective lines of communication and collaboration with VP of Sales, supporting Regional Operations team, BU/Brand Teams, Marketing, Supply Chain, and other functions to achieve enterprise goals
Fosters an environment that engages and educates the regional team with responsibility and the tools to achieve goals at region and building level
Leads, coaches, and supports the retail team. 
Builds and develops a high-performing sales leadership team at the regional level and builds regional culture to ensure high performance results
Ensures compliance with all company policies and procedures (EEO, Sexual Harassment, Sarbanes - Oxley, Safety, etc.)
Performs other duties which are deemed to be an integral part of the position, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies, and procedures

Knead to Know: Preferred Qualifications

Possesses a minimum of 4 years' experience working in Retail Account Management and CPG sales 
 Past success in teamwork and guiding sales
Equivalent management experience
Ability to travel up to 25%, with some overnight travel

Additional Ingredients: Essential Job Requirements

Bachelor's degree in Business Administration, Marketing, Sales, or Finance 
Master's degree preferred

Salary Range-  95000 - 105000

We offer a competitive salary up to $105k and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.

EEO Statement 

Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law.   The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position.  Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to HR.LSFlowers@flocorp.com. 

What Flowers Foods employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply