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Director of Operations- Courier Service

Royal Oak, MI · On-site

$80K - $100K/yr

Job Summary We are seeking a highly strategic and results-driven Director of Operations to oversee, optimize, and scale our statewide delivery infrastructure. In this leadership role, you will be ...

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Dir Of Operations information

What does a director of operations do?

A Director of Operations oversees the day-to-day activities of a company or organization to ensure efficiency and effectiveness in meeting business goals. They manage operational policies, coordinate between departments, optimize processes, and monitor key performance indicators. Additionally, they play a critical role in strategic planning, budgeting, and ensuring compliance with regulations. Their responsibilities often include managing staff, improving productivity, and supporting the executive team in decision-making.

What are the key skills and qualifications needed to thrive as a director of operations, and why are they important?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with ERP systems, data analytics tools, and industry-specific certifications like Six Sigma or PMP are often required. Exceptional communication, problem-solving, and adaptability help you drive cross-functional teams and manage change effectively. These skills are crucial for ensuring organizational efficiency, achieving business goals, and sustaining growth in competitive environments.

What are some common challenges faced by a director of operations, and how can they effectively address them?

A Director of Operations often faces challenges such as optimizing processes across departments, managing cross-functional teams, and balancing short-term goals with long-term strategy. To address these, it's important to foster clear communication, implement robust reporting systems, and collaborate closely with department heads to ensure alignment. Successful Directors of Operations also stay adaptable and leverage data-driven decision-making to continuously improve efficiency and support organizational growth.

What is the difference between Dir Of Operations vs Operations Manager?

AspectDir Of OperationsOperations Manager
ResponsibilitiesOversees multiple departments, strategic planning, long-term goalsManages daily operations, team supervision, process improvements
Required CredentialsOften requires advanced degrees (MBA, related certifications), extensive experienceTypically requires relevant experience, sometimes a bachelor's degree
Work EnvironmentExecutive-level, cross-departmental, strategic focusOperational, team-focused, tactical focus
Industry UsageCommon in large organizations, corporate settingsWidely used across industries, especially in mid-sized companies

The Dir Of Operations generally holds a higher strategic role overseeing multiple departments and long-term planning, while the Operations Manager focuses on daily operational management and team supervision. Both roles require relevant experience, but the director position often demands advanced credentials and a broader scope of responsibilities.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, implementing strategies, and managing teams. It is generally considered a high-level position within an organization, often reporting to executives such as the CEO or COO.

What job categories do people searching Dir Of Operations jobs in Michigan look for?

The top searched job categories for Dir Of Operations jobs in Michigan are:

What cities in Michigan are hiring for Dir Of Operations jobs?

Cities in Michigan with the most Dir Of Operations job openings:

Dir Of Operations jobs near you
Infographic showing various Dir Of Operations job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Assistant Director of Operations

Kalitta Air, LLC

Ypsilanti, MI • On-site

Full-time

Re-posted 29 days ago

Kalitta Air rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

12th of 26 rated airlines

Job description

Job Title: Assistant Director of Operations (ADO)

Department: OCC Management

Reports To: Director of Operations (DO)

Location: Must live in or be willing to relocate to the local MI area.

POSITION PURPOSE:

The ADO assists the DO in oversight of the Flight Operations departments. The ADO will help to

monitor, manage, coordinate, and communicate with the DO, the Chief Pilot, and other Flight

Operations Management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Duties and responsibilities include, but are not limited to:

1. Assist in coordinating implementation, integration, and maintenance of Safety Management

Systems (S.M.S.) throughout the OCC and Flight Operations.

2. Ensure policies and procedures are documented in appropriate areas and communicated

efficiently.

3. Ensure all flight operations are conducted at the highest level of safety.

4. Assist in developing, reviewing, revising, and obtaining required approvals of flight operation

manuals and bulletins.

5. Promote and maintain safety procedures throughout Flight Operations.

6. Report regularly to the DO on matters relating to Flight Operations.

7. Assist in monitoring electronic flight bag (EFB) releases and currency.

8. Continually improve the level of safety in Flight Operations and the OCC.

9. Comply with all applicable regulatory requirements.

10. Act as a liaison with regulatory agencies and other third parties.

11. Assists with A, B, and C OpSpecs application, custody, and maintenance.

12. Assists with Pilot new hire process.

EDUCATION and/or EXPERIENCE:

1. Previous experience as a Check Pilot, Assistant Chief Pilot, Chief Pilot, or Director of Operations at a FAR 121/135 carrier preferred.

2. Associates or Bachelor’s degree in Aviation Management or a related field preferred.

3. Previous Boeing aircraft operating experience preferred.

4. Ability to successfully complete Kalitta Air’s Captain upgrade program on either the B747 or

B777.

LANGUAGE SKILLS

Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence.

QUALIFICATIONS:

1. FAA Multi-Engine Airline Transport Certificate or Restricted Multi-Engine Airline Pilot Certificate

2. 2500+ hours of total time minimum. 4000 hours preferred

- If Military: >1000 hrs. Total Time. Turbine and PIC are flexible.

3. 1500 turbine (Jet) flight time minimum

4. 500 PIC turbine (Jet) flight time minimum

5. Current FAA Class 1 Medical Certificate

6. FCC Radio License

7. No restrictions on International Travel

8. Current US Passport

9. Ability to pass a 10-year security background check and pre-employment Drug and Alcohol test

ACCOMMODATIONS:

If you need a reasonable accommodation for the online application process due to a disability please call

(734) 544-7010. Please include your contact information and details about posted position of interest.

Only inquiries regarding assistance for those who need an accommodation with the online application

process due to a disability will be returned.

PHYSICAL DEMANDS

1 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2 The ability to walk up or down stairs.

3 The ability to work in a confined area for long periods of time.

4 Must be able to lift up to 60 lbs.

WORK ENVIRONMENT:

Employee will perform duties in an office environment, but will also be a line qualified pilot working

both inside and outside of the cockpit in a wide variety of meteorological conditions, including

extreme cold and heat

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