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Dining Services Director Jobs in Springfield, OR

Bayberry Commons

Cook

Springfield, OR · On-site

$14.50 - $19.50/hr

Provide courteous, respectful, and personalized service to residents and guests, ensuring an exceptional dining experience and fostering positive relationships * Kitchen Cleanliness & Sanitation

Ambrosia QSR

Shift Leader Eugene Arby's

Eugene, OR

$16 - $16.75/hr

Ensure every guest has an outstanding dining experience by providing exceptional service and ... Direct Deposit * Matching 401(K) and Roth retirement savings plans - age 20 or above * Flexible ...

Ambrosia QSR

Shift Leader Eugene Arby's

Eugene, OR · On-site

$16 - $16.75/hr

Ensure every guest has an outstanding dining experience by providing exceptional service and ... Direct Deposit * Matching 401(K) and Roth retirement savings plans - age 20 or above * Flexible ...

Ambrosia QSR

Shift Leader Eugene 2 Arby's

Eugene, OR · On-site

$16 - $16.75/hr

Ensure every guest has an outstanding dining experience by providing exceptional service and ... Direct Deposit * Matching 401(K) and Roth retirement savings plans - age 20 or above * Flexible ...

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All JobsDining Services JobsDining Services Director JobsDining Services Director Jobs in Springfield, OR

Dining Services Director information

See Springfield, OR salary details

$30.8K

$69.9K

$111.9K

How much do dining services director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for dining services director in Springfield, OR is $69,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $85,400.00 per year, depending on experience, location, and employer.

What does a dining services director do?

A director of dining services oversees the daily and long-term operations of a dining or food service facility. This job is common in large-scale food operations, such as hospital, residential, or school cafeterias, large catering services, and community outreach programs such as soup kitchens or meals on wheels for seniors. As a director of dining services, your responsibilities include administrative and managerial tasks. You hire and train new kitchen staff and other employees, schedule delivery services to residents or institutional customers, oversee purchasing orders, and direct other workers as needed.

What are the key skills and qualifications needed to thrive as a dining services director, and why are they important?

To thrive as a Dining Services Director, you need expertise in food service management, budgeting, menu planning, and often a degree in hospitality or culinary arts. Familiarity with food safety regulations, inventory management systems, and staff scheduling software is typically required. Leadership, customer service orientation, and strong organizational skills set outstanding candidates apart in this role. These skills ensure efficient operations, high-quality dining experiences, and compliance with health standards in a fast-paced environment.

What are some common challenges faced by a dining services director and how can they be effectively managed?

Dining Services Directors often encounter challenges such as maintaining consistent food quality, managing diverse teams, and balancing budget constraints while meeting the needs of residents or customers. Success in this role requires strong organizational skills, proactive communication with both staff and clients, and the ability to adapt menus or operations based on feedback and regulatory requirements. Building a collaborative team environment and investing in staff training can help address these challenges and ensure smooth daily operations.

What is the difference between Dining Services Director vs Food Service Manager?

AspectDining Services DirectorFood Service Manager
CredentialsTypically requires a degree in hospitality, food service, or related field; certifications like ServSafe are commonOften requires a high school diploma or associate degree; certifications like ServSafe are also common
Work EnvironmentOversees multiple dining facilities, often in large institutions like hospitals, universities, or corporate campusesManages daily operations of a specific food service location, such as a restaurant or cafeteria
Employer & IndustryEmployers include healthcare, education, and corporate sectors; industry focus on large-scale food service management

The Dining Services Director and Food Service Manager roles both involve overseeing food operations, but the director typically manages multiple locations or departments, requiring broader strategic planning, while the manager focuses on daily operations at a single site. The director position often demands higher credentials and experience, reflecting its leadership scope.

More about Dining Services Director jobs

What are the most commonly searched types of Dining Services jobs in Springfield, OR?

The most popular types of Dining Services jobs in Springfield, OR are:

What job categories do people searching Dining Services Director jobs in Springfield, OR look for?

The top searched job categories for Dining Services Director jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Dining Services Director jobs?

Cities near Springfield, OR with the most Dining Services Director job openings:

Dining Services Director jobs near you
Infographic showing various Dining Services Director job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,929 per year, or $33.6 per hour.

Director of Customer Operations (Onsite)

iHomefinder

Eugene, OR • On-site

$110K - $130K/yr

Full-time

Re-posted 4 days ago

Job description

Position Overview
The Director of Customer Operations will lead and optimize iHomefinder's customer-facing operational functions, including Customer Success, Onboarding, and Support. This role is responsible for improving customer retention, operational efficiency, onboarding effectiveness, and overall customer lifecycle performance.
This leader will build scalable operational processes, improve cross-functional execution, and implement data-driven customer health and churn reduction strategies that support the company's growth and retention objectives.
The ideal candidate is a hands-on SaaS operator with strong experience in customer lifecycle management, operational process improvement, retention strategy, and team leadership.
Key Responsibilities
Customer Retention & Lifecycle Management
  • Lead initiatives focused on reducing customer churn and improving retention performance
  • Develop operational playbooks and customer health programs
  • Establish KPI reporting and accountability across onboarding, support, and customer success
  • Partner cross-functionally with Product, Sales, Marketing, and Engineering to improve customer outcomes

Operational Excellence
  • Improve operational processes and team efficiency across customer-facing functions
  • Build scalable systems and workflows to support growth
  • Drive consistency in onboarding, customer engagement, and support execution
  • Implement operational cadence and reporting structures

Team Leadership
  • Lead and develop Customer Success, Support, and Onboarding team members
  • Coach team leads to improve execution and accountability
  • Foster a customer-focused and metrics-driven culture

Data & Performance Management
  • Develop and monitor customer operational KPIs
  • Analyze customer behavior, engagement, and retention trends
  • Use data to identify operational risks and improvement opportunities

Qualifications
  • 5-10+ years of experience in SaaS customer operations, customer success, support, or operational leadership
  • Proven success improving customer retention and operational performance
  • Strong analytical and process improvement skills
  • Experience managing customer-facing operational teams
  • Excellent communication and cross-functional collaboration skills
  • Experience working in fast-paced SaaS environments

Preferred Qualifications
  • Experience in B2B SaaS
  • Experience with customer health scoring, churn analysis, or lifecycle management
  • Familiarity with CRM and customer engagement platforms
  • Experience building operational reporting and KPI frameworks
This role is a full-time, onsite opportunity and pays $110,000 - $130,000, with a 15% annual bonus potential. iHomefinder does not offer relocation assistance, so any relocation to Eugene, OR or surrounding areas would need to be self-funded. If this aligns with your current plans and situation, please apply.

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