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Dining Room Manager Jobs in Alberta (NOW HIRING)

As In-Room Dining Manager, you'll oversee an operation that blends restaurant-level food and beverage with quiet precision, emotional intelligence, and impeccable timing. You'll shape In-Room Dining ...

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually ...

In-Room Dining Server Rate of Pay: $15 per hour + gratuities THIS JOB IS LOCATED IN KANANASKIS, AB ... the Manager on Duty with service flow * Demonstrate strong menu and beverage knowledge, answering ...

You direct the dining room and housekeeping teams and set the tone for making mealtimes unique and ... Lead Sales while Manager on Duty each week, including but not limited to responding to telephone ...

You direct the dining room and housekeeping teams and set the tone for making mealtimes unique and ... Lead Sales while Manager on Duty each week, including but not limited to responding to telephone ...

Cogir Senior Living manages retirement residences across the country. We offer a range of senior ... Like to serve? We're hiring a Server to work in our bright and welcoming dining room. Join us today ...

Cogir Senior Living manages retirement residences across the country. We offer a range of senior ... Like to serve? We're hiring a Server to work in our bright and welcoming dining room. Join us today ...

Cogir Senior Living manages retirement residences across the country. We offer a range of senior ... Like to serve? We're hiring a Server to work in our bright and welcoming dining room. Join us today ...

Cogir Senior Living manages retirement residences across the country. We offer a range of senior ... Like to serve? We're hiring a Server to work in our bright and welcoming dining room. Join us today ...

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Dining Room Manager information

What does a dining room manager do?

A Dining Room Manager oversees the daily operations of a restaurant’s dining area, ensuring excellent customer service and a smooth dining experience. They manage staff schedules, train servers, handle customer complaints, and coordinate with the kitchen to maintain quality and efficiency. Their responsibilities also include maintaining cleanliness, managing reservations, and ensuring compliance with health and safety regulations. Ultimately, they play a key role in creating a welcoming atmosphere and ensuring customer satisfaction.

What does a dining room manager do?

A dining room manager oversees the dining room operations of a restaurant or other facilities that serve food to patrons, such as resorts, corporate cafeterias, and senior living residences. As a dining room manager, you supervise the wait staff and bussers to ensure they are working efficiently and providing excellent service to customers. Other responsibilities include facilitating communication between the front-of-house staff and the kitchen, scheduling wait staff shifts, and handling customer complaints. Qualifications for the job include several years of experience in the foodservice industry and proven management experience.

What are some common challenges faced by dining room managers and how can they be addressed?

Dining Room Managers often face challenges such as balancing customer satisfaction with staff efficiency, handling high-pressure periods during peak hours, and resolving conflicts among team members. Effective communication, strong organizational skills, and the ability to delegate tasks are key to overcoming these hurdles. Additionally, staying adaptable and fostering a positive team environment can help ensure smooth operations and a high-quality guest experience.

What are the key skills and qualifications needed to thrive as a dining room manager, and why are they important?

To thrive as a Dining Room Manager, you need experience in hospitality management, strong organizational skills, and a solid understanding of food service operations, often supported by a degree or relevant certifications in hospitality. Familiarity with point-of-sale (POS) systems, reservation platforms, and inventory management software is typically required. Outstanding interpersonal skills, leadership, and the ability to remain calm under pressure help you motivate staff and provide excellent guest experiences. These competencies are essential for ensuring efficient service, high customer satisfaction, and smooth daily operations in a fast-paced dining environment.

What is the difference between Dining Room Manager vs Restaurant Supervisor?

AspectDining Room ManagerRestaurant Supervisor
CredentialsHigh school diploma; hospitality or management certification often preferredHigh school diploma; experience in hospitality or food service
Work EnvironmentOversees dining area operations in restaurants, hotels, or catering venuesSupervises restaurant staff and ensures service quality in similar settings
ResponsibilitiesManaging staff, customer service, reservations, and ensuring smooth dining experienceMonitoring service, assisting staff, handling customer issues, supporting daily operations

Both roles focus on ensuring excellent customer service in dining settings, with the Dining Room Manager typically holding more managerial responsibilities and overseeing overall operations, while the Restaurant Supervisor often focuses on staff supervision and service quality.

What are the most commonly searched types of Dining Room jobs in Alberta?

The most popular types of Dining Room jobs in Alberta are:

What cities in Alberta are hiring for Dining Room Manager jobs?

Cities in Alberta with the most Dining Room Manager job openings:

Infographic showing various Dining Room Manager job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

In-Room Dining Manager

Banff, AB

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


Job description

Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

In-room dining is not a convenience, it is a curated, elevated extension of our culinary experience. Leading it requires intention, discretion, and an intuitive understanding of how guests want to feel in their private space. 

As In-Room Dining Manager, you’ll oversee an operation that blends restaurant-level food and beverage with quiet precision, emotional intelligence, and impeccable timing. You’ll shape In-Room Dining as a calm, seamless, and indulgent experience, from order taking to delivery, ensuring every interaction feels thoughtful, unrushed, and deeply considered. 

Start Date: August 2026
Contract Type: Full-Time, Permanent
What You'll Be Doing:

Operational Excellence

  • Lead the day-to-day operation of In-Room Dining, ensuring exceptional quality, consistency, and service standards.
  • Oversee daily order flow, timing, and delivery to ensure precise, quiet, and seamless service. 
  • Maintain service standards that prioritize discretion, privacy, and emotional awareness. 
  • Ensure compliance with food safety, liquor legislation, health regulations and brand standards
  • Partner with Culinary to design menus and offerings that travel well, hold quality, and feel complete in-room. 
  • Oversee amenity, VIP and special occasion programs, ensuring thoughtful execution and exceptional presentation.
  • Ensure wellness-forward, dog-friendly, and privacy-led standards are consistently upheld. 
  • Manage mini-market / honour-style self-serve concepts on guest floors. 
  • Respond confidently and professionally to guest feedback, resolving concerns with empathy and urgency.
  • Partner closely with Culinary, Stewarding, Front Office, Housekeeping and Guest Services to deliver flawless guest experiences.

Team Leadership & Development 

  • Inspire, coach and develop a high-performing team through ongoing training, feedback and recognition.
  • Foster a culture of calm professionalism, pride, and accountability. 
  • Lead by example, setting the tone for service pacing, communication, and guest care. 
  • Manage scheduling, labour productivity and payroll in alignment with business volumes.
Qualifications

What You Bring 

• Leadership experience in luxury hospitality, in-room dining, room service, or fine dining operations. 
• A strong understanding of service pacing, guest psychology, privacy, and discretion. 
• Proven ability to lead teams with calm authority, clarity, and emotional intelligence. 
• Operational excellence paired with a genuine passion for guest experience. 
• Alberta ProServe certification required

Bonus If You Bring 

• Experience with Forbes, LQA, or similar luxury service standards. 
• A background in wellness-focused or lifestyle hospitality environments. 
• Creative experience with curated amenities, VIP experiences, or personalized guest moments. 
• A desire to redefine in-room dining as a modern, elevated experience. 

Who You Are 

You’re composed, intuitive, and guest-obsessed. You understand that luxury often lives in restraint, timing, and tone. You lead with presence rather than volume, and you’re deeply attuned to how service makes people feel. You thrive in environments that require discretion, adaptability, and emotional intelligence, and you take pride in delivering excellence quietly, consistently, and with care. 

Lead with intention. Serve with discretion. Stay moved. 

Physical Demands 

  • Continuous standing and walking for long periods of time. 
  • Frequent lifting and carrying up to 11lbs (5kg); occasional lifting and carrying up to 22lbs (10kg) including kegs 
  • Regular use of espresso machines, grinders, ovens, and other small appliances. 
  • Frequent bending, reaching, and twisting; occasional kneeling or crouching. 
  • Ability to work in a fast-paced environment with exposure to heat, noise, and cleaning chemicals. 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 


Additional Information

Job Perks & Benefits: 

  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
  • Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
  • Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler. 
  • One complimentary buffet meal per shift in our staff cafeteria. 
  • Subsidized shared Staff Accommodation. 

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com. 

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met. 

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward. 

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness. 

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age. 

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate. 

Together, we build a workplace where belonging isn’t just possible, it’s expected. 
Be you. Be bold. Stay moved. 

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