... of Diligent products and services to be passed to the Expansion Sales team. * Deliver a best-in-class customer experience by anticipating and resolving issues quickly and maintaining customer ...
... of Diligent products and services to be passed to the Expansion Sales team. * Deliver a best-in-class customer experience by anticipating and resolving issues quickly and maintaining customer ...
The Diligent Business Development Representative (BDR) plays an instrumental role in the direct ... goals and delivering results. The role offers an excellent basic and competitive commission ...
The Diligent Business Development Representative (BDR) plays an instrumental role in the direct ... goals and delivering results. The role offers an excellent basic and competitive commission ...
... deliver measurable mission value to federal agencies. Key Responsibilities * Own and execute Diligent's U.S. Federal sales strategy, driving new revenue growth and expanding market share across ...
... deliver measurable mission value to federal agencies. Key Responsibilities * Own and execute Diligent's U.S. Federal sales strategy, driving new revenue growth and expanding market share across ...
... how Diligent solves real-world risk, audit, and control management challenges. * Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while ...
... how Diligent solves real-world risk, audit, and control management challenges. * Deliver independent, well-prepared, tailored software demonstrations that clearly articulate business value, while ...
... and deliver innovative solutions, this is the role for you. Key Responsibilities: * Proactively build a deep knowledge of and expertise in Diligent's products, solutions, strategy and business ...
... and deliver innovative solutions, this is the role for you. Key Responsibilities: * Proactively build a deep knowledge of and expertise in Diligent's products, solutions, strategy and business ...
Spray Tech Driver
Boca Raton, FL · On-site
$16.25 - $21/hr
... construction, delivery, or environmental services don't forget to mention it! What you get ... Supportive, long term career Diligent is a place where you will learn and grow. This is a rare ...
Spray Tech Driver
Boca Raton, FL · On-site
$16.25 - $21/hr
... construction, delivery, or environmental services don't forget to mention it! What you get ... Supportive, long term career Diligent is a place where you will learn and grow. This is a rare ...
Director, GTM Operations
New York, NY · On-site +1
$200K - $217K/yr
Deliver consistent reporting on performance-to-plan, win/loss trends, and funnel dynamics GTM and ... The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of ...
Director, GTM Operations
New York, NY · On-site +1
$200K - $217K/yr
Deliver consistent reporting on performance-to-plan, win/loss trends, and funnel dynamics GTM and ... The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of ...
Sr. Financial Analyst
$87K - $109K/yr
Headquartered in Austin, Texas, Diligent is a subsidiary of Serve Robotics (Nasdaq: SERV), a leader in autonomous delivery. We're a mission-driven team building hardware and Embodied AI at the ...
Sr. Financial Analyst
$87K - $109K/yr
Headquartered in Austin, Texas, Diligent is a subsidiary of Serve Robotics (Nasdaq: SERV), a leader in autonomous delivery. We're a mission-driven team building hardware and Embodied AI at the ...
Customer Success Manager II
New York, NY · On-site
$75K - $93K/yr
As the key point of contact for Diligent's solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver ...
Customer Success Manager II
New York, NY · On-site
$75K - $93K/yr
As the key point of contact for Diligent's solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver ...
Spray Tech Driver
Boca Raton, FL · On-site
$16.25 - $21/hr
... construction, delivery, or environmental services don't forget to mention it! What you get ... Supportive, long term career Diligent is a place where you will learn and grow. This is a rare ...
Spray Tech Driver
Boca Raton, FL · On-site
$16.25 - $21/hr
... construction, delivery, or environmental services don't forget to mention it! What you get ... Supportive, long term career Diligent is a place where you will learn and grow. This is a rare ...
Spray Tech Driver
$16.25 - $21/hr
... construction, delivery, or environmental services don't forget to mention it! What you get ... Supportive, long term career Diligent is a place where you will learn and grow. This is a rare ...
Spray Tech Driver
$16.25 - $21/hr
... construction, delivery, or environmental services don't forget to mention it! What you get ... Supportive, long term career Diligent is a place where you will learn and grow. This is a rare ...
Forward Deployed Engineer
New York, NY · On-site
$130K - $150K/yr
Rapidly design, build, and deliver end-to-end prototypes, demos, and proofs-of-concept that help ... The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of ...
Forward Deployed Engineer
New York, NY · On-site
$130K - $150K/yr
Rapidly design, build, and deliver end-to-end prototypes, demos, and proofs-of-concept that help ... The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of ...
You lead customer adoption project teams to drive adoption of Diligent's GRC solutions, and support ... Mobilize proper team resources to ensure projects are delivered successfully, delays and overruns ...
You lead customer adoption project teams to drive adoption of Diligent's GRC solutions, and support ... Mobilize proper team resources to ensure projects are delivered successfully, delays and overruns ...
Technical Pre-Sales Prototyper / Forward Deployed Engineer
New York, NY · On-site
$130K - $150K/yr
Rapidly design, build, and deliver end-to-end prototypes, demos, and proofs-of-concept that help ... The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of ...
Technical Pre-Sales Prototyper / Forward Deployed Engineer
New York, NY · On-site
$130K - $150K/yr
Rapidly design, build, and deliver end-to-end prototypes, demos, and proofs-of-concept that help ... The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of ...
Headquartered in Austin, Texas, Diligent is a subsidiary of Serve Robotics (Nasdaq: SERV), a leader in autonomous delivery. We're a mission-driven team building hardware and Embodied AI at the ...
Headquartered in Austin, Texas, Diligent is a subsidiary of Serve Robotics (Nasdaq: SERV), a leader in autonomous delivery. We're a mission-driven team building hardware and Embodied AI at the ...
... deliver critical network-centric solutions. Our Core Values of Integrity, Dedication, and Excellence drive Diligent's unparalleled ability to partner with our customers in applying experienced ...
... deliver critical network-centric solutions. Our Core Values of Integrity, Dedication, and Excellence drive Diligent's unparalleled ability to partner with our customers in applying experienced ...
Medical Assistant (OB/GYN)
Leesburg, VA · On-site
$23 - $24/hr
Job Summary Diligent Solutions is seeking a Medical Assistant. This role supports clinical and ... This role requires excellent communication, organizational skills, and the ability to deliver ...
Medical Assistant (OB/GYN)
Leesburg, VA · On-site
$23 - $24/hr
Job Summary Diligent Solutions is seeking a Medical Assistant. This role supports clinical and ... This role requires excellent communication, organizational skills, and the ability to deliver ...
CDL Roll Off Driver (Class B)
$25 - $27/hr
High Performance, Top of Market Diligent is a high-performance culture where we expect relentless execution and deliver craft perfection to every customer, every time. We work long hours when our ...
CDL Roll Off Driver (Class B)
$25 - $27/hr
High Performance, Top of Market Diligent is a high-performance culture where we expect relentless execution and deliver craft perfection to every customer, every time. We work long hours when our ...
CDL Roll Off Driver (Class B)
$25 - $27/hr
High Performance, Top of Market Diligent is a high-performance culture where we expect relentless execution and deliver craft perfection to every customer, every time. We work long hours when our ...
CDL Roll Off Driver (Class B)
$25 - $27/hr
High Performance, Top of Market Diligent is a high-performance culture where we expect relentless execution and deliver craft perfection to every customer, every time. We work long hours when our ...
CDL Roll Off Driver (Class B)
Boca Raton, FL · On-site
$25 - $27/hr
High Performance, Top of Market Diligent is a high-performance culture where we expect relentless execution and deliver craft perfection to every customer, every time. We work long hours when our ...
CDL Roll Off Driver (Class B)
Boca Raton, FL · On-site
$25 - $27/hr
High Performance, Top of Market Diligent is a high-performance culture where we expect relentless execution and deliver craft perfection to every customer, every time. We work long hours when our ...
Diligent Delivery information
See salary details
$20.21 is the 25th percentile. Wages below this are outliers.
$13.46 - $20.56
26% of jobs
$20.56 - $27.67
9% of jobs
$27.67 - $34.77
12% of jobs
The median wage is $36.74 / hr.
$34.77 - $41.87
9% of jobs
$41.87 - $48.97
9% of jobs
$55.48 is the 75th percentile. Wages above this are outliers.
$48.97 - $56.08
9% of jobs
$56.08 - $63.18
6% of jobs
$63.18 - $70.28
7% of jobs
$70.28 - $77.38
5% of jobs
$77.38 - $84.48
3% of jobs
$84.48 - $91.59
2% of jobs
$13
$46
$91
How much do diligent delivery jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for diligent delivery in the United States is $46.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $60.58 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Diligent Delivery position, and why are they important?
To excel in a Diligent Delivery role, you need a valid driver’s license, a clean driving record, excellent time-management skills, and basic knowledge of delivery procedures. Familiarity with GPS navigation systems, mobile delivery apps, and route-optimization software is often required, and some employers may ask for experience with electronic proof-of-delivery systems. Reliability, strong communication, and a customer-focused attitude are vital soft skills for building trust with clients and teammates. These abilities ensure accurate, timely deliveries and contribute to high customer satisfaction and operational efficiency.
What is a Diligent Delivery job?
A Diligent Delivery job typically involves transporting packages, documents, or goods efficiently and reliably from one location to another. Responsibilities may include route planning, handling deliveries with care, and ensuring timely drop-offs. This role often requires strong time management skills, attention to detail, and sometimes customer interaction. Depending on the employer, you may use a company vehicle or your own for deliveries.
What does a typical day look like for someone working in a Diligent Delivery position?
In a Diligent Delivery role, your day usually starts with reviewing assigned delivery routes and loading packages or goods into your vehicle. Throughout the day, you’ll use navigation tools to make multiple stops, ensuring each delivery is made safely and on time while communicating with dispatch or customers as needed. The position often involves handling unexpected changes, such as altered delivery windows or traffic delays, requiring adaptability and quick problem-solving. Teamwork is also important, as you may coordinate with warehouse staff, fellow drivers, and customer service representatives. This variety keeps the work dynamic and engaging, with opportunities to build strong customer and team relationships.
More about Diligent Delivery jobs
What cities are hiring for Diligent Delivery jobs? Cities with the most Diligent Delivery job openings:
What are the most commonly searched types of Diligent Delivery jobs? The most popular types of Diligent Delivery jobs are:
What states have the most Diligent Delivery jobs? States with the most job openings for Diligent Delivery jobs include:
What job categories do people searching Diligent Delivery jobs look for? The top searched job categories for Diligent Delivery jobs are:
Other
Posted 17 days ago
Diligent Delivery Systems rating
3.8
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Position Overview
The Senior Customer Success Manager (CSM), Public Sector is a highly motivated and commercially minded individual responsible for end-to-end customer lifecycle management that drives long-term satisfaction, net revenue retention, NPS, product usage, and referrals.
The Senior CSM is a naturally collaborative leader who thrives in a customer-focused environment and has a proven track record partnering directly with executives at large organizations to solve complex governance challenges using Diligent's product offerings. This role specifically engages with Public Sector agencies, accounts, and partners.
Key Responsibilities- Renew and grow a portfolio of Public Sector customer accounts by proactively anticipating needs, recommending additional products and services, and delivering an excellent customer experience as measured by net revenue retention and product usage.
- Serve as a strategic advisor to senior public sector stakeholders (Board Directors, Corporate Executives, and senior officials), deeply understanding their governance, risk, and compliance priorities and mapping Diligent solutions to those outcomes.
- Provide seamless project and relationship management through all phases of the customer lifecycle, from onboarding to renewal, ensuring successful adoption of Diligent applications and modules.
- Maintain regular, proactive engagement with customers to evaluate satisfaction, surface risks early, and identify opportunities to expand the use of Diligent products and services to be passed to the Expansion Sales team.
- Deliver a best-in-class customer experience by anticipating and resolving issues quickly and maintaining customer accounts/systems in a way that consistently exceeds expectations.
- Coordinate with technical and services personnel as needed to meet customer requirements, while effectively managing expectations to prevent overload or missed deadlines.
- Act as a voice of the customer, providing structured feedback on products and services to support continuous improvement of Diligent offerings.
- Successfully manage multiple complex clients and products in an organized and meticulous manner, always keeping projects, tasks, and stakeholder communications moving forward.
- Act as a liaison across internal teams (services, revenue & sales operations, marketing, expansion, and sales) to ensure alignment on customer objectives and execution.
- Mentor and support CSMs, sharing best practices for managing Public Sector accounts.
- 5-7 years of Customer Success, Account Management, or post-sales experience required.
- Public Sector experience required, ideally working with large agencies or complex, multi-stakeholder environments.
- Experience in SaaS enterprise-level account management with a track record of over-achieving retention and/or expansion targets.
- Experience using sales CRM applications such as Salesforce.
- A passion for collaboration and a strong understanding of the technology involved in SaaS.
- Excellent project management expertise and experience, including managing multiple concurrent workstreams.
- Outstanding communication skills, both written and verbal.
- Strong presentation skills and experience working directly with C-level executives, Board Directors, and senior public sector stakeholders.
- Strong technical aptitude and working knowledge of Microsoft Office applications.
- Superb personal organizational skills to ensure all client commitments are met.
- Highly customer focused, able to deliver extremely high levels of customer satisfaction.
- Able to perform well under tight deadlines and in the face of tough technical and organizational challenges.
- Strong commercial acumen - able to see, articulate, and build on the potential for client growth.
About Diligent Delivery Systems
Sourced by ZipRecruiter
Welcome to Diligent Delivery Systems, a nationwide transportation, shipping, and logistics service provider. We supply businesses with an assortment of shipping and delivery solutions to enhance day-to-day delivery efficiency and productivity. Our delivery services include: Hot Shot Delivery, Healthcare Courier Services, Outsourced Fleet Management Using Owner Operators, Warehouse & Distribution Network, Over-the-Road Trucking (LTL & FTL), White Glove Delivery / Final Mile, Domestic Air Freight, and Logistics Consulting.
Industry
Transportation and warehousing
Company size
1,001 - 5,000 Employees
Headquarters location
Houston, TX, US
Year founded
1994