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Diligent Jobs (NOW HIRING)

Diligent

Manager, Customer Success

The Manager, Customer Success will ensure the team are effectively targeting and engaging with customers, communicating Diligent's value proposition and improving the team's tracking and reporting ...

New

Diligent

Senior Product Manager

New York, NY

$138K - $182K/yr

Role Overview You will own the roadmap for a core part of Diligent's governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions ...

New

Diligent

Customer Success Manager II

Washington, DC · On-site

$75K - $93K/yr

As the key point of contact for Diligent's solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver ...

Diligent

Customer Success Manager II

Manhattan, NY · On-site

$75K - $93K/yr

As the key point of contact for Diligent's solutions, the CSM II leads proactive account management, orchestrates cross-functional resources, and partners closely with Sales and Services to deliver ...

Diligent Services

Commercial Plumber

Lakeland, FL · On-site

$28/hr

Diligent's category-defining products and services have already transformed the way thousands of our contractors build. We're looking for phenomenal Commercial Plumber to join Diligent and build an ...

Diligent Services

Plumbing Foreman

Lakeland, FL · On-site

Diligent's category-defining products and services have already transformed the way thousands of our contractors build. We're looking for a phenomenal Plumbing Foreman to join Diligent and build an ...

Diligent Corporation

Senior Product Manager

New York, NY · On-site

$138K - $182K/yr

Role Overview You will own the roadmap for a core part of Diligent's governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions ...

Diligent Services

Plumbing Foreman

Lakeland, FL · On-site

Diligent's category-defining products and services have already transformed the way thousands of our contractors build. We're looking for a phenomenal Plumbing Foreman to join Diligent and build an ...

Diligent Corporation

Chief of Staff

New York, NY · On-site

$151K - $189K/yr

The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make ...

Diligent Services

Plumbing Foreman

Lakeland, FL · On-site

Diligent's category-defining products and services have already transformed the way thousands of our contractors build. We're looking for a phenomenal Plumbing Foreman to join Diligent and build an ...

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How much do diligent jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for diligent in the United States is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Diligent roles, and how can they be effectively managed?

Professionals in Diligent roles, such as governance, risk, and compliance specialists, often face challenges like staying updated with constantly evolving regulatory requirements and managing large volumes of sensitive information. To effectively manage these challenges, it is important to utilize robust digital tools, maintain clear communication with cross-functional teams, and prioritize ongoing professional development. Building strong organizational processes and collaborating closely with legal, IT, and executive teams helps ensure compliance and supports informed decision-making.

What are the key skills and qualifications needed to thrive as a Diligent professional, and why are they important?

To thrive as a Diligent professional (such as a Corporate Governance Specialist using Diligent software), you need expertise in governance, compliance, and risk management, often supported by a relevant degree or certification. Familiarity with the Diligent platform, board management tools, and secure file-sharing systems is typically required. Strong attention to detail, integrity, and excellent organizational skills help professionals excel in this role. These capabilities ensure accurate, secure, and efficient board operations that support effective corporate governance.

What is the difference between Diligent vs Compliance Officer?

AspectDiligentCompliance Officer
CredentialsTypically requires certifications like CISSP, CISA, or similarOften requires certifications such as CCEP, CRCM, or CCEP-I
Work EnvironmentPrimarily in IT, cybersecurity, or data management settingsIn corporate, financial, or regulatory environments
Industry UsageUsed across industries for data governance and securityCommon in finance, healthcare, and corporate sectors
Job FocusFocuses on software solutions for governance and securityFocuses on ensuring organizational compliance with laws and policies

While Diligent refers to a software platform specializing in governance, risk, and compliance management, a Compliance Officer is a professional responsible for ensuring organizational adherence to laws and regulations. Both roles are interconnected but differ in scope: Diligent provides tools to facilitate compliance, whereas Compliance Officers implement and oversee compliance programs.

What does a Diligent do?

A Diligent is typically responsible for ensuring careful attention to detail and thoroughness in their work, often within professional or administrative environments. While 'diligent' is most commonly used as an adjective, in some contexts—such as with the company Diligent Corporation—it refers to professionals who manage governance, risk, and compliance processes using specialized software. These individuals help organizations maintain regulatory standards, streamline board management, and ensure accurate record-keeping. Their role is crucial in supporting executives, board members, and compliance teams with secure and efficient information management.
What cities are hiring for Diligent jobs? Cities with the most Diligent job openings:
What states have the most Diligent jobs? States with the most job openings for Diligent jobs include:
Diligent jobs near you
Infographic showing various Diligent job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,699 per year, or $18.6 per hour.
Client Success Advisor - Risk & Audit

Client Success Advisor - Risk & Audit

Diligent

Manhattan, NY • On-site

$99K - $124K/yr

Other

Posted 14 days ago

Diligent Delivery Systems rating

3.8

Company rating: 3.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Overview
Diligent is looking for an experienced GRC Advisor to join the team and work on Key accounts to drive adoption and retention and identify areas for expansion within our platform. This position will leverage our GTM, and value drivers established through combining people, process, and technology. If you are anything like the talented GRC Advisors at Diligent then this feeling you have, might be the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent's Customer Success retention strategy.
Key Responsibilities
  • Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform and modules to align with clients' business processes and objectives.
  • Conduct in-depth assessments of clients' GRC requirements, objectives, and challenges to recommend tailored solutions to address their business needs and goals.
  • Collaborate with clients on internal roadmaps, governance, risk, and compliance requirements to be implemented within Diligent's platform.
  • Ensure proper understanding and adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules.
  • Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases.
  • Monitor industry trends, regulatory developments, and emerging best practices in the GRC landscape to proactively share insights and recommendations with clients from a subject matter expert perspective.
Required Experience/Skills
  • Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
  • Adaptive mindset and ability to drive out a meaningful path to how our customers see tangible business value.
  • Ability to build relationships both internally and externally to understand the underpinning needs of Diligent in terms of delivering proposed business value. Understanding of GRC domain, regulations, industry standards, as well as experience with software solutions and platforms.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders at all levels within an organization and translate technical concepts into business terms.
  • Strong analytical and problem-solving abilities, with the capacity to assess complex business challenges and develop solutions that drive value and automation for clients.
  • Highly organized and detail-oriented, with the ability to manage multiple client engagements concurrently and prioritize tasks in a fast-paced environment.
  • Willingness to travel to client sites.
    #LI-
U.S pay range
$99,280-$124,000 USD
Pay Range
$86,320-$107,900 CAD
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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About Diligent Delivery Systems

Sourced by ZipRecruiter

Welcome to Diligent Delivery Systems, a nationwide transportation, shipping, and logistics service provider. We supply businesses with an assortment of shipping and delivery solutions to enhance day-to-day delivery efficiency and productivity. Our delivery services include: Hot Shot Delivery, Healthcare Courier Services, Outsourced Fleet Management Using Owner Operators, Warehouse & Distribution Network, Over-the-Road Trucking (LTL & FTL), White Glove Delivery / Final Mile, Domestic Air Freight, and Logistics Consulting.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1994

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