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Digital Transformation Jobs in Delaware (NOW HIRING)

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AI & Data Scientist

Wilmington, DE

At least five years of experience in data science, analytics, data engineering or digital transformation roles. * Strong expertise in data architecture, data modeling and modern data science ...

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How much do digital transformation jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for digital transformation in Delaware is $47.29, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $61.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in digital transformation roles?

Professionals in Digital Transformation roles often encounter challenges such as resistance to change from employees, aligning digital initiatives with business goals, and integrating new technologies with existing legacy systems. They may also need to overcome communication barriers between technical and non-technical stakeholders, as well as manage shifting project priorities in a dynamic environment. Successfully navigating these challenges requires collaboration, strategic planning, and a proactive approach to problem-solving. Embracing these complexities is also what makes the role both impactful and rewarding, as you help shape the organization's future direction.

What are digital transformation jobs?

Digital transformation jobs involve implementing new digital technologies and strategies to improve business processes, customer experiences, and operational efficiency. Common roles include digital strategists, data analysts, IT project managers, and change management specialists, often requiring skills in technology, data analysis, and project management tools.

What is a digital transformation?

A Digital Transformation job focuses on leveraging technology to improve business processes, customer experiences, and overall efficiency. Professionals in this role assess current operations, identify digital solutions, and lead change initiatives across an organization. They often work on implementing new software, optimizing workflows, and driving cultural shifts to support innovation. This role requires a blend of technical knowledge, strategic thinking, and change management skills.

What are the key skills and qualifications needed to thrive in digital transformation, and why are they important?

To thrive in Digital Transformation, you need a strong understanding of business process improvement, data analytics, change management, and information technology, often supported by a degree in business, IT, or related fields. Familiarity with enterprise resource planning (ERP) systems, cloud platforms, digital project management tools, and relevant certifications like Prosci Change Management or PMP is highly beneficial. Excellent communication, leadership, and adaptability are key soft skills for guiding cross-functional teams and managing organizational change. These competencies are essential for successfully driving innovation and achieving strategic digital initiatives within an organization.

What are the most commonly searched types of Digital Transformation jobs in Delaware? The most popular types of Digital Transformation jobs in Delaware are:
What are popular job titles related to Digital Transformation jobs in Delaware? For Digital Transformation jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Digital Transformation jobs in Delaware look for? The top searched job categories for Digital Transformation jobs in Delaware are:
Digital Transformation jobs near you
Infographic showing various Digital Transformation job openings in Delaware as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $98,356 per year, or $47.3 per hour.

Martech Operations and AI Enablement Lead - Vice President

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Posted 3 days ago

New

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks

Job description


Join the Marketing team!
As the Martech Operations and AI Enablement Lead in the Marketing team, you will lead a role that is intentionally balanced between Channel Execution and Operations and technology transformation. Approximately half of the role is focused on operating discipline, team enablement, execution quality, controls, capacity, service delivery, and continuous improvement across marketing operations. The remaining focus is on operationalizing Martech platforms, AI-enabled capabilities, workflow modernization, and process efficiency in partnership with Product, Technology, Data, Controls, Channel Execution, and business teams. The role requires working knowledge of Martech tools and platforms, experience running or enabling Martech operations teams, and the ability to connect technology delivery to measurable marketing impact.
Job responsibilities
  • Lead Martech operations transformation initiatives while maintaining a strong operating focus across Channel Execution, service delivery, execution quality, controls, and speed to market.
  • Operationalize technology capabilities by defining use cases, operating routines, process changes, controls, adoption plans, and measurable outcomes.
  • Partner with Product and Technology teams to translate marketing needs into platform requirements, backlog priorities, release readiness, and adoption plans.
  • Assess current Martech tools, workflows, data handoffs, and execution processes to identify opportunities for simplification, automation, and efficiency.
  • Drive AI enablement opportunities that support productivity, quality assurance, decision support, content or workflow acceleration, and human-in-the-loop controls.
  • Lead cross-functional change management across Marketing, Channel Execution, Data, Controls, Risk, Legal, Compliance, Product, and Technology partners.
  • Establish governance routines and performance measures to monitor adoption, operational impact, process adherence, and continuous improvement.
  • Guide Martech operations and channel execution teams through process transformation, operating model changes, role clarity, training, adoption, and post-launch stabilization.
  • Create executive-ready updates that clearly communicate business impact, risks, dependencies, decisions, and next steps.
  • Build scalable playbooks, documentation, operating models, and readiness materials that help teams sustain new Martech and AI capabilities.

Required qualifications, capabilities, and skills
  • Bachelor's degree in Data Science, Statistics, Information Systems, Marketing, Business, or related field.
  • Experience leading Martech operations, marketing technology implementation, digital transformation, campaign operations, workflow automation, or AI enablement initiatives.
  • Working knowledge of Martech tools and platforms, including campaign management, workflow, CRM, data activation, decisioning, personalization, marketing automation, Adobe, Segment, Tableau, Excel, SQL, or Python.
  • Proven experience in data analytics, customer segmentation, audience strategy, measurement, or data-driven marketing execution.
  • Experience improving and operationalizing technology capabilities that impact marketing execution, controls, productivity, operational efficiency, and business outcomes.
  • Experience running, supporting, or transforming Martech operations or channel execution teams, including operating routines, service delivery, controls, capacity, quality, and performance management.
  • Strong understanding of digital marketing principles, process transformation, change management, operating models, adoption planning, controls, and operational efficiency levers.
  • Ability to translate business requirements into technical specifications and distill complex technical problems for non-technical business partners.
  • Ability to connect platform capabilities to practical business use cases, process changes, training needs, and measurable impact.
  • Team player with ability to build strong cross-business relationships across Product, Technology, Data, Operations, Controls, Risk, Legal, Compliance, and business stakeholders.
  • Strong communication skills with the ability to influence, manage, and clearly articulate priorities, risks, decisions, and outcomes to project stakeholders and senior management.

Preferred qualifications, capabilities, and skills
  • Experience with enterprise marketing platforms, campaign workflow tools, customer data platforms, Salesforce Marketing Cloud or similar marketing automation tools.
  • Understanding of responsible AI practices, automation design, governance, data controls, and human oversight in marketing use cases.
  • Experience with Agile delivery, product backlog management, release readiness, user acceptance testing, and platform adoption.
  • Experience in financial services, regulated industries, or environments with rigorous control and documentation expectations.
  • Experience building transformation roadmaps, business cases, executive materials, and operating model recommendations.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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