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Digital Support Technician Jobs (NOW HIRING)

OTSI

Workstation Support Technician

Topeka, KS · On-site

$18 - $21.75/hr

... support Technician (Topeka, KS - Onsite) MAJOR RESPONSIBILITES: • Install, configure, and ... OTSI is a global technology partner providing enterprise IT consulting, digital solutions, and ...

PrideStaff - Bend

Technical Support Technician

Bend, OR · On-site

$25 - $28/hr

Technical Support Technician Location: Bend, OR (In-Person) Job Type: Full-Time Compensation: $25 ... Experience with hand tools and digital multimeters is required. * Understanding of basic control ...

Albertsons

System Support Technician

Denver, PA · On-site

System Support Technician ACME, a division of Albertsons Companies This position is located in ... Through a companywide focus on innovation, we are continually enhancing our digital and product ...

Riot Platforms

IT Support Technician II

Denver, CO · On-site

$85K - $100K/yr

Riot's mission is to empower the future of digital infrastructure by positively impacting the ... About this role The IT Support Technician II is an experienced technical support role responsible ...

Riot Platforms

IT Support Technician II

Corsicana, TX · On-site

$19 - $26/hr

Riot's mission is to empower the future of digital infrastructure by positively impacting the ... About the role The IT Support Technician II is an experienced technical support role responsible ...

Riot Platforms

IT Support Technician II

Houston, TX · On-site

$20.50 - $28.25/hr

Riot's mission is to empower the future of digital infrastructure by positively impacting the ... About this role The IT Support Technician II is an experienced technical support role responsible ...

Albertsons

System Support Technician

Denver, PA · On-site

System Support Technician ACME, a division of Albertsons Companies This position is located in ... Through a companywide focus on innovation, we are continually enhancing our digital and product ...

Albertsons

System Support Technician

Denver, PA

System Support Technician ACME, a division of Albertsons Companies This position is located in ... Through a companywide focus on innovation, we are continually enhancing our digital and product ...

Gettysburg College

AV Support Technician

Gettysburg, PA · On-site

The AV Support Technician position is responsible for: * Installing and supporting AV equipment in ... digital data projectors, and portable screens * Instructing faculty, staff, and other users on the ...

Core BTS, Inc.

IT Support Technician

Niskayuna, NY · On-site

$24 - $25/hr

... digital technology to transform business, Core BTS delivers robust cloud, modern workplace ... Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an ...

Gettysburg College

AV Support Technician

Gettysburg, PA · On-site

$22.25 - $30.50/hr

The AV Support Technician position is responsible for: * Installing and supporting AV equipment in ... digital data projectors, and portable screens * Instructing faculty, staff, and other users on the ...

Riot Platforms

IT Support Technician I

Austin, TX · On-site

$21.25 - $29.25/hr

Riot's mission is to empower the future of digital infrastructure by positively impacting the ... About this role The IT Support Technician I is an entry-level technical support role responsible ...

AVI-SPL

Onsite Support Technician

Westlake, TX · On-site

The Onsite Support Technician will work in partnership with the customer, management team, global ... WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and ...

AVI-SPL

Onsite Support Technician

Westlake, TX · On-site

The Onsite Support Technician will work in partnership with the customer, management team, global ... WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and ...

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All JobsDigital Support Technician Jobs

Digital Support Technician information

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How much do digital support technician jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for digital support technician in the United States is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.01 per hour, depending on experience, location, and employer.

What is a digital support technician?

Digital Support Technicians are IT professionals who assist users with technical issues related to computer systems, software, and digital devices. They provide support through troubleshooting, maintenance, and guidance on using technology efficiently. Their responsibilities often include installing software, resolving connectivity problems, and offering user training. Digital Support Technicians play a key role in ensuring smooth digital operations within organizations and help users adapt to new technologies.

What are the key skills and qualifications needed to thrive as a digital support technician, and why are they important?

To thrive as a Digital Support Technician, you need a solid understanding of IT fundamentals, troubleshooting, and customer support, typically supported by relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for daily tasks. Strong communication, patience, and problem-solving skills help you effectively resolve user issues and maintain positive interactions. These abilities ensure efficient technical support, minimize downtime, and enhance user satisfaction in digital environments.

What are some common challenges digital support technicians face when assisting non-technical users, and how are these typically addressed?

Digital Support Technicians often encounter users with varying levels of technical proficiency, which can make troubleshooting more complex. A common challenge is translating technical jargon into easily understandable language and guiding users step-by-step through solutions without overwhelming them. To address this, technicians use clear communication, patience, and tailored documentation or visual aids. Many organizations also provide ongoing training and resources to help support technicians refine their customer service and problem-solving skills.

What is the difference between Digital Support Technician vs Network Support Specialist?

AspectDigital Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, client sites, remote supportNetwork operations centers, client networks
Industry UsageIT service providers, tech companiesTelecommunications, enterprise IT
Job FocusHardware/software troubleshooting, user supportNetwork configuration, troubleshooting, security

The Digital Support Technician primarily handles hardware and software issues, providing user support in various environments. In contrast, the Network Support Specialist focuses on network infrastructure, configuration, and security. Both roles require technical certifications and are essential in IT support, but they differ in scope and specialization.

More about Digital Support Technician jobs

What are popular job titles related to Digital Support Technician jobs?

For Digital Support Technician jobs, the most frequently searched job titles are:

Digital Support Technician jobs near you
Infographic showing various Digital Support Technician job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $53,229 per year, or $25.6 per hour.

Client Support Technician

Moss Point, MS • On-site

Cogent IBS, Inc
11 - 50 employees
Learn more about Cogent IBS, Incexternal

$18 - $24.50/hr

Other

Posted 5 days ago

Job description

Job Tittle: Client Support Technician
Location :  Jackson, MS, Onsite
Rate: Best competitive rate 
 
**Position Overview**
 
We are seeking a dependable and customer-focused Client Support Technician to provide comprehensive IT support to end users across the Mississippi Department of Archives & History (MDAH) network.
The successful candidate will provide hands-on technical support for desktops, laptops, printers, monitors, mobile devices, operating systems, and business applications. This role will also support user onboarding and offboarding, hardware and software inventory management, and help desk operations.
 
**Key Responsibilities**
 
Provide onsite and remote end-user technical support for the MDAH network.
Diagnose, troubleshoot, repair, and maintain:
Desktop computers
Laptops/notebooks
Printers
Monitors
Mobile and wireless devices
Install, configure, maintain, and update operating systems and Microsoft Office applications.
Respond to help desk requests through phone, chat, and in-person support.
Log, track, document, and resolve incidents and service requests using ticketing systems.
Set up and configure new workstations for employees.
Support employee onboarding and offboarding, including:
User account creation
Access and permission configuration
Workstation setup
Maintain accurate inventory records for:
Hardware
Software licenses
IT supplies
Troubleshoot basic connectivity and endpoint issues.
Escalate complex technical, infrastructure, or network-wide issues to senior system or network administrators.
Provide professional, patient, and customer-focused support to end users.
 
**Required Qualifications**
 
High school diploma, vocational/technical training, or an Associate’s/Bachelor’s degree in Information Technology, Computer Science, or a related field.
1–4 years of relevant IT support, desktop support, or service desk experience.
Working knowledge of:
Windows 10/11
Microsoft Office 365
Azure / Active Directory
Basic networking concepts, including DNS, DHCP, and TCP/IP
Endpoint security tools
Hands-on experience supporting desktops, notebooks, printers, and wireless/mobile devices.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong customer service mindset with patience and professionalism.
 
**Preferred Qualifications**
 
The following certifications or credentials are preferred but not required:
CompTIA A+
CompTIA Network+
Microsoft certifications/credentials
 
**Skills Matrix**
 
Skill / Technology    Level    Requirement
Microsoft Windows 11    Intermediate    Required
Desktops / Notebooks    Intermediate    Required
Printers    Intermediate    Required
Wireless Devices    Intermediate    Required
Azure / Active Directory    Intermediate    Preferred
PowerShell    Intermediate    Preferred
 
 
 
Best,
Bhavani
Recruiter | IT & Digital Marketing
P:
540 W Galena Blvd, Suite 200
Aurora, IL 60506

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