ZipRecruiter

Log In

1

Digital Support Technician Jobs (NOW HIRING)

Clear Channel Outdoor

Digital Support Analyst

In the Digital Support Analyst role, you will be an integral member of a small, mission-driven ... Support market technicians, electricians, contractors, and LED manufacturers in identifying faults ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, the IT Support Technician will provide high-quality support to end users, troubleshoot ...

Renew Digital LLC

Support Technician

Chamblee, GA · On-site

Renew Digital helps match dentists and dental specialists with high-quality certified pre-owned ... Overview: As a Customer Support Technician at Renew Digital, you will play a crucial role in ...

Digital Ally

Pre Sales Support Technician

Lenexa, KS · On-site

Summary: Pre Sales Support Technicians are to be knowledgeable in all aspects of all Digital Ally products and services. They will directly work with outside and inside Sales Reps on new ...

Digital Ally

Pre Sales Support Technician

Lenexa, KS · On-site

Summary: Pre Sales Support Technicians are to be knowledgeable in all aspects of all Digital Ally products and services. They will directly work with outside and inside Sales Reps on new ...

Ampcus Inc

Support Technician 3

Austin, TX · On-site

They are seeking a Support Technician 3 who will be responsible for supporting the migration and ... ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

... and Digital Transformation. We partner with top companies to deliver high-quality talent in ... Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ...

next page

Showing results 1-20

All JobsDigital Support Technician Jobs

Digital Support Technician information

See salary details

$11

$25

$38

How much do digital support technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for digital support technician in the United States is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.01 per hour, depending on experience, location, and employer.

What is a digital support technician?

Digital Support Technicians are IT professionals who assist users with technical issues related to computer systems, software, and digital devices. They provide support through troubleshooting, maintenance, and guidance on using technology efficiently. Their responsibilities often include installing software, resolving connectivity problems, and offering user training. Digital Support Technicians play a key role in ensuring smooth digital operations within organizations and help users adapt to new technologies.

What are the key skills and qualifications needed to thrive as a digital support technician, and why are they important?

To thrive as a Digital Support Technician, you need a solid understanding of IT fundamentals, troubleshooting, and customer support, typically supported by relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for daily tasks. Strong communication, patience, and problem-solving skills help you effectively resolve user issues and maintain positive interactions. These abilities ensure efficient technical support, minimize downtime, and enhance user satisfaction in digital environments.

What are some common challenges digital support technicians face when assisting non-technical users, and how are these typically addressed?

Digital Support Technicians often encounter users with varying levels of technical proficiency, which can make troubleshooting more complex. A common challenge is translating technical jargon into easily understandable language and guiding users step-by-step through solutions without overwhelming them. To address this, technicians use clear communication, patience, and tailored documentation or visual aids. Many organizations also provide ongoing training and resources to help support technicians refine their customer service and problem-solving skills.

What is the difference between Digital Support Technician vs Network Support Specialist?

AspectDigital Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, client sites, remote supportNetwork operations centers, client networks
Industry UsageIT service providers, tech companiesTelecommunications, enterprise IT
Job FocusHardware/software troubleshooting, user supportNetwork configuration, troubleshooting, security

The Digital Support Technician primarily handles hardware and software issues, providing user support in various environments. In contrast, the Network Support Specialist focuses on network infrastructure, configuration, and security. Both roles require technical certifications and are essential in IT support, but they differ in scope and specialization.

More about Digital Support Technician jobs

What job categories do people searching Digital Support Technician jobs look for?

The top searched job categories for Digital Support Technician jobs are:

Digital Support Technician jobs near you
Infographic showing various Digital Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,229 per year, or $25.6 per hour.

Remote Cutter Digital Support Technician

Azuria Water Solutions

Chesterfield, MO • On-site, Remote

$37K - $46K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

The Remote TV Cutter Support Technician will be responsible for coordinating service requests and conducting operations to remotely control robots performing pipeline rehabilitation functions such as inspections, service restorations, repairs, and quality issue resolutions. They will support operations by reviewing submitted projects for remote connectivity and providing assessments of the connectivity potential for the project. The Remote TV Cutter Support Technician will also coordinate the deployment, use, and recovery of temporary remote connectivity hardware (Starlink). This role operates remotely from onsite crews, being supported at a dedicated workstation located at a home or office at the discretion of the business.
Position Responsibilities & Accountabilities
  • Review projects and assess the remote connectivity potential at work locations.
  • Diagnose and resolve hardware and software issues on computers installed in trucks, and validate data integrity to support continuous improvement of digital programs.
  • Define requirements for software updates and configuration to optimize data collection and system performance. Install, update, and configure software required for video recording and robot communication.
  • Provide targeted remote technical support to Digital Truck operators to diagnose system issues, validate data integrity, and inform ongoing system and program improvements.
  • Operate remote cameras to videotape inside sewer lines for inspections.
  • Remotely operate robots to repair various sewer lines using appropriate tools and processes.
  • Work with onsite technicians to service, adjust, and perform minor repairs to the camera, equipment, and attachments.
  • Work with video software for pipeline rehabilitation projects.
  • Setup and maintain a remote workstation at home or an office at the discretion of the business.
  • Validate requests for service and schedule work with field teams.
  • Maintain necessary logs of work performed and provide reports as required to supervisors and clients.
  • Learn and follow Insituform's products, processes, safety procedures, installation techniques, and use of equipment.
  • Effectively work with supervisors, clients, peers, and subordinates
  • Perform other duties as assigned.
  • Ability to travel up to 10%.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and /or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education and/or Experience: High School diploma or equivalent preferred; and a minimum of two years' experience in trenchless installation, including robotic tap cutting (preferred).
  • Computer Skills: Proficiency with Microsoft Office is preferred. Ability to use web browsers and online tools effectively to assess information, record work, and communicate with clients and supervisors is required.
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to listen and comprehend instructions accurately; ability to communicate with homeowners/clients when required.
  • Mathematical Skills: Ability to add, subtract, multiply and divide all units of measure, including whole numbers, common fractions and decimals; ability to use a computer to view data.
  • Reasoning Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/ Work Environment:
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Physical Demands: The role requires extended concentration and the ability to work at a computer terminal for long periods while operating a remote workstation. Physical activity may include walking/standing/bending/climbing and using hand tools, with the ability to lift, push, pull, and move up to 75 pounds and wear required PPE.
  • Work Environment: In performing the duties for this job, the employee will generally work in an inside controlled environment suitable for the operation of the remote workstation. Will occasionally be exposed to outside work conditions at work sites for training or other purposes.

Insituform Technologies, an Azuria Water Solutions company, is a leading worldwide provider of cured-in-place pipe (CIPP) and other technologies and services for the rehabilitation of pipeline systems. Insituform's businesses consist of sewer, drinking water, and energy and mining pipeline rehabilitation and protection. The company provides cost-effective solutions to remediate operational, health, regulatory and environmental problems resulting from aging and defective pipelines. Insituform's technologies allow its customers to avoid the extraordinary expense and extreme disruption that can result from traditional "dig and replace" methods. For more details, visit www.insituform.com.
We offer a competitive starting salary with career growth opportunities and a full benefits package including medical, dental, and vision Insurance, prescription drug coverage, 401k matching, tuition assistance, paid time off, and much more.
Azuria is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Azuria is firmly bound. Azuria will not engage in discrimination against, or harassment of, any person employed or seeking employment with Azuria on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.
VEVRAA compliant - priority referral Protected Veterans requested

Apply