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Digital Relationship Manager Jobs in Silver Spring, MD

Relationship Banker

Baltimore, MD · On-site

$20.43 - $32.31/hr

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Relationship Banker

Timonium, MD · On-site

$20.43 - $32.31/hr

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Relationship Banker

Baltimore, MD · On-site

$20.43 - $32.31/hr

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Relationship Banker

Baltimore, MD · On-site

$20.43 - $32.31/hr

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Relationship Banker

Timonium, MD · On-site

$20.43 - $32.31/hr

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Relationship Banker

Baltimore, MD · On-site

$20.43 - $32.31/hr

Use digital tools to proactively demonstrate digital solutions to customers, with the goal to ... Manage risk by maintaining compliance with applicable regulations and Fulton policies and ...

Senior Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position ... by the Branch Manager. Incorporate FNB digital products & services into customer interactions.

Showing results 21-40

Digital Relationship Manager information

See Silver Spring, MD salary details

$27K

$77.9K

$135.7K

How much do digital relationship manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for digital relationship manager in Silver Spring, MD is $77,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $101,900.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What job categories do people searching Digital Relationship Manager jobs in Silver Spring, MD look for?

The top searched job categories for Digital Relationship Manager jobs in Silver Spring, MD are:

VP, Portfolio Relationship Manager, CRE & LIHTC Loans

Banc of California

Chevy Chase, MD • On-site

Full-time

Re-posted 20 days ago


Banc Of California rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!

THE OPPORTUNITY

Responsible for providing financial, credit, and trend analysis for the delivery of the Bank's credit products and services to middle market and other business clients and prospects. Monitors assigned credit relationships for covenant compliance, collateral monitoring, and credit deterioration, as applicable. Conduct regular reviews of loans and identify any risk rating changes. Keeps apprised of industry related, political and regulatory issues to determine their impact on specific industries or clients. Acts in an independent fashion from the sales teams to structure and evaluate credit requests. Is responsible for determining the credit worthiness of the Borrower and recommending credit decisions to Credit Administration.

HOW YOU’LL MAKE A DIFFERENCE

  • Serve as the primary credit point of contact for Borrowers, maintaining ongoing relationship engagement.
  • Review and interpret loan agreements, guarantees, and other credit documentation.
  • Review, approve, and process loan advance requests in collaboration with the Loan Servicing team.
  • Review and approve monthly loan statements and related reporting.
  • Monitor performance versus expected timing on project loans to assess interest reserve adequacy.
  • Collect periodic financial reporting; prepare and monitor financial and operational trends.
  • Analyze ongoing compliance with reporting and performance covenants and recommend actions as needed.
  • Prepare quarterly risk reviews and portfolio assessments.
  • Evaluate Borrower requests (including amendments, waivers, and term extensions) and prepare summary credit memoranda with recommended actions.
  • Manage analysis, reporting, and credit recommendations for classified (non workout) loans.
  • Provide guidance and oversight through employee performance evaluations, goal setting, and ongoing feedback.
  • Support, coach, and develop team members as part of day-to-day portfolio management.
  • Follow all established policies and procedures.
  • Perform other duties and projects as assigned.

WHAT YOU’LL BRING

  • Bachelor’s degree in accounting, finance, economics, or a related field, and/or 5+ years of relevant lending or portfolio management experience.
  • Strong working knowledge of construction lending, with preference for LIHTC experience.
  • Solid understanding of commercial lending fundamentals, including cash flow analysis, financial analysis, and loan structuring.
  • Strong working knowledge of bank credit policies, portfolio management practices, and risk management standards.
  • Ability to interpret and work with complex loan documentation and collateral perfection requirements.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Strong organizational and time management skills, with the ability to manage competing priorities.
  • Excellent oral, written, and interpersonal communication skills, including clear and effective analytical writing.
  • Ability to understand, explain, and evaluate financial calculations and pricing alternatives.
  • Ability to deliver both informal and formal presentations to internal teams, management, and external partners as needed.
  • High School diploma or equivalent required

HOW WE’LL SUPPORT YOU

  • Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
  • Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
  • Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
  • Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
  • Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.


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