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Digital Operations Associate Jobs in Coppell, TX

Smurfit Westrock

Digital Print Associate

Dallas, TX · On-site

General Information Job ID ATR63798 Posting Job Title Digital Print Associate Locations TX Dallas ... Operational troubleshooting and management support * PCI and data compliance support Preferred • ...

Westrock

Digital Print Associate

Dallas, TX · On-site

General Information Job ID ATR63798 Posting Job Title Digital Print Associate Locations TX Dallas ... Operational troubleshooting and management support * PCI and data compliance support Preferred • ...

WestRock

Digital Print Associate

Dallas, TX · On-site

The Digital Print Associate will provide technical and functional support to our transaction card ... Operational troubleshooting and management support * PCI and data compliance support Preferred • ...

Cotality

Sr Associate, Client Operations

Dallas, TX · On-site

About the role The Sr Associate, Client Operations position within the Credit Operations team ... Maintain precise and organized digital files for audit and compliance purposes. Job Qualifications:

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Digital Operations Associate information

See Coppell, TX salary details

$10

$24

$49

How much do digital operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for digital operations associate in Coppell, TX is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $27.98 per hour, depending on experience, location, and employer.

What does a digital operations associate do?

A digital operations associate manages and optimizes digital platforms, ensuring smooth functioning of online processes such as content management, data analysis, and system updates. They often use tools like content management systems (CMS), analytics software, and project management platforms to support digital strategies and improve operational efficiency.

What are the key skills and qualifications needed to thrive as a digital operations associate, and why are they important?

To thrive as a Digital Operations Associate, you need strong analytical skills, attention to detail, and a background in business, marketing, or information technology. Familiarity with digital platforms, content management systems (CMS), data analytics tools, and project management software is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively and respond to rapidly changing digital environments. These skills ensure smooth digital operations, efficient project execution, and contribute to the organization's overall digital success.

What are some typical challenges a digital operations associate might face when managing multiple digital platforms simultaneously?

Digital Operations Associates often juggle various digital platforms, such as content management systems, analytics tools, and customer engagement software. A common challenge is ensuring consistency and accuracy across all platforms while responding to real-time issues or updates. Effective prioritization, strong communication with cross-functional teams, and attention to detail are essential to prevent errors and ensure smooth operations. Additionally, adapting quickly to new tools and evolving digital trends is key to success in this dynamic role.

What is the difference between Digital Operations Associate vs Digital Marketing Coordinator?

AspectDigital Operations AssociateDigital Marketing Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentSupports digital platforms, manages data, and ensures operational efficiencyDevelops marketing campaigns, manages content, and analyzes marketing performance
Employer & Industry UsageCommon in tech, e-commerce, and digital service companiesPrevalent in advertising agencies, brands, and marketing firms

The Digital Operations Associate focuses on maintaining digital systems and ensuring smooth online processes, while the Digital Marketing Coordinator concentrates on creating and executing marketing campaigns. Both roles often collaborate but serve different core functions within digital teams.

What cities near Coppell, TX are hiring for Digital Operations Associate jobs? Cities near Coppell, TX with the most Digital Operations Associate job openings:
Digital Operations Associate jobs near you
Infographic showing various Digital Operations Associate job openings in Coppell, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,394 per year, or $24.2 per hour.

Customer Service Operations Associate, Billing Resolution

Wolters Kluwer

Dallas, TX • Hybrid

$29K - $48K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Wolters Kluwer rating

9.0

Company rating: 9.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

33rd of 242 rated software companies

Job description

As a Customer Service Operations Associate, Billing Resolution, you'll engage in a range of operational and administrative tasks to resolve a variety of billing issues while providing excellent customer service. You'll address customer inquiries, monitor operational performance, and collaborate with team members to ensure efficient service delivery. Building on your foundational knowledge in billing, you will help improve our processes and ensure customer satisfaction.

In this role, you will report to the Manager, Customer Service Operations, and work a hybrid work schedule (3 days in office, 2 days remote).
Responsibilities:
Analyze billing error report and determine steps to correct the specific errors in order for the AR department to post the payments.

Work with both internal and external stakeholders to resolve billing issues.
Create and interpret operational reports.
Update and maintain standard operating procedures.
Provide first-line support and escalate issues as needed.
Track and report on resource utilization and call volumes.
Conduct basic quality checks and audit customer interactions.
Suggest improvements for operational efficiency.
Manage follow-up activities for unresolved customer issues.
Offer support to team members on operational activities.
Skills:

Accounting Skills: Experience with billing or Accounts Receivable processes.
Analytical Skills: Basic analysis and interpretation of data.
Customer Service: Enhanced customer interaction capabilities.
Workflow Coordination: Better understanding of workflow management.
Detail-Orientation: Maintain attention to nuanced details.
Basic Reporting: Capability to create and interpret basic reports.
Time Management: Efficient handling of multiple tasks.
Problem-Solving: Improved problem-solving abilities.
Technical Skills: Familiarity with more advanced office and operational software. (ERP, Excel, databases).

Qualifications:

High School Diploma, with two years' of comparable job experience.

Bachelor's degree in Accounting, Finance or Business preferred.

1+ years' experience in a corporate A/R or billing departments.

#LI-Hybrid

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$29,200.00 - $48,900.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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