Digital Literacy Coordinator Jobs (NOW HIRING)

Note: This is a full-time ACC AmeriCorps position with The Shoshone-Bannock Tribes.

About the American Connection Corps:

The American Connection Corps (ACC), an AmeriCorps program of Lead For America (LFA), is a service fellowship program aimed at helping communities build the digital connectivity necessary to expand opportunity and economic mobility, ranging from healthcare access to quality employment.

ACC Members spend a year serving with locally-rooted organizations, helping address the digital divide and strengthen access to opportunity. Through their service, they gain hands-on experience, build in-demand skills, and explore career pathways while making a tangible impact in their communities.

About The Shoshone-Bannock Tribes

The Shoshone-Bannock Tribes mission is to promote economic development, education, and health to ensure tribal members receive the highest quality of life while actively protecting and maintaining their traditional customs, beliefs, sovereignty, and self-determination.

Position Overview

The Digital Navigator Coordinator (Member) will support community-based digital inclusion activities focused on expanding access to digital tools, skills, and knowledge for Tribal community members and residents of rural Idaho. This role is essential in helping bridge the digital divide by promoting broadband adoption, delivering digital literacy training, and supporting community outreach. The navigator will collaborate under staff guidance with Tribal departments, schools, healthcare providers, elders, and youth to promote inclusive participation in today's digital world while honoring the cultural values of the Tribes.

As broadband access expands across Idaho's rural and underserved communities, the Digital Navigator Coordinator will support community members in accessing opportunities related to education, telehealth, economic development, and civic engagement. The digital navigator coordinator will provide digital navigation assistance, training, and support to help Tribal and rural community members build digital skills and confidence in the digital age.

Key Responsibilities

• Deliver and facilitate program-approved community training workshops on basic computer use, internet safety, email, telehealth tools, and online learning platforms under staff supervision and using approved materials and curriculum.
• Promote awareness of publicly available digital resources and assist community members in accessing educational materials and online services.
• Support community members in developing digital skills that may assist with employment readiness and access to workforce resources and opportunities.
• Provide information and referral support regarding available workforce development resources in accordance with approved program procedures.
• Provide digital literacy support and instruction that helps community members navigate telemedicine platforms and health portals.
• Collaborate with Tribal Health under staff direction to support digital access activities that may reduce barriers to accessing healthcare services through virtual tools and remote appointments.
• Promote safe, inclusive use of social and collaborative platforms to enhance communication among Tribal families and leadership.
• Encourage civic engagement and participation in community life through digital tools and virtual programming through education and outreach activities.
• Offer individualized and group-based digital coaching, including job search strategies, resume building, and academic support.
• Track community participation and collect participant feedback and outcome information for staff review and approved reporting purposes to support continuous improvement efforts.

All functions and activities performed by the AmeriCorps Member are completed under the guidance, supervision, and direction of program and host site staff.

Learning & Development Opportunities

As an ACC Member, you will receive structured training and support throughout your service year, including: 

• A two-week-long virtual orientation with the national cohort to kick off the service year.
• A week-long, in-person national Winter Institute convening with your ACC cohort - travel, lodging, and a per diem stipend are fully covered.
• Twice-monthly virtual training on skills for service, including project management, asset-based community development, grant writing, and serving vulnerable populations, plus self-paced curricula with opportunities to earn badges and credentials.
• A structured community listening tour at the start of service to understand local needs, assets, and opportunities.
• Dedicated 1:1 support from a Lead For America Program Coordinator and twice-monthly peer pod meetings for networking and professional development.
• Access to a national network of ACC Members, alumni, and community partners.

Requirements

• Passion for community service and connecting your neighbors to the digital tools, skills, and opportunities they need to thrive.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Interest in gaining experience in community development or digital inclusion.

Eligibility:

• Be a U.S. Citizen, National, or Lawful Permanent Resident.
• Hold a high school diploma or GED equivalent.
• Be 17 years of age or older by the start of service.
• Have not already served four (4) or more AmeriCorps State/National terms. 

Timeline:

We are currently recruiting Members to serve from September 8th, 2026 - August 13th, 2027. Members will serve full-time (approximately 40 hours per week), completing 1700 hours of service over the course of the term.

Application Process:

1. Submit Your Application: Complete the application on the next page to join our general talent pool.
2. Host Site Review: Our host site organization will review your application, and invite those moving forward to interview.
3. Lead For America Interview: Finalist candidates will be invited to interview with the Lead For America team.

Benefits

Full-time ACC Members receive: 

• A $33,000 living stipend (dispersed bi-weekly over the course of the service term)
• A $7,395 Segal Education Award through AmeriCorps, which can be applied to education-related expenses after the program concludes (including repayment of qualifying student loans).
• Healthcare coverage (if applicable).
• Access to childcare benefits.
• Student loan forbearance during your year of service.
• Fully-funded ACC Winter Institute druing the year.

Non-Discrimination
This institution operates in accordance with Federal and AmeriCorps civil rights and non-discrimination requirements. This program is available to all. All program documents, including compliance history information, may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g. Braille, large print, audiotape, American Sign Language), should contact us at ACCinfo@leadforamerica.org

Note: The ACC program does not offer part-time or remote member positions at this time.