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Digital Experience Manager Jobs in Washington (NOW HIRING)

Tetra Tech

Digital Solutions Manager

Arlington, VA · On-site

Tetra Tech is adding a Digital Solutions Manager to our Digital Solutions team based in Arlington ... Preferred Qualifications: • Experience supporting international development, donor-funded ...

Protiviti

Digital Identity Manager

Washington, DC · On-site +1

JOB REQUISITION Digital Identity Manager LOCATION NEW YORK CITY ADDITIONAL LOCATION(S) WASHINGTON ... Saviynt configuration experience across identity lifecycle management, access requests ...

Roberthalf

Digital Identity Manager

Washington, DC · On-site +1

JOB REQUISITION Digital Identity Manager LOCATION NEW YORK CITY ADDITIONAL LOCATION(S) WASHINGTON ... Saviynt configuration experience across identity lifecycle management, access requests ...

Walmart

(USA) Digital Coach

Bowie, MD · On-site

$65K - $100K/yr

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of ...

Clearpath

Senior Director, Digital Product

Arlington, VA · On-site

$185 - $230/hr

Oversee the development, management, and optimization of Stand Together's digital platform portfolio, maintaining high standards of performance, reliability, and user experience across all properties.

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Digital Experience Manager information

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$16.4K

$105.2K

$185.7K

How much do digital experience manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for digital experience manager in Washington is $105,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $129,700.00 per year, depending on experience, location, and employer.

What is a digital experience manager?

A Digital Experience Manager oversees the design, implementation, and optimization of a company’s digital platforms to ensure a seamless and engaging user experience. They work across websites, mobile apps, and other digital channels to improve customer satisfaction, drive engagement, and support business goals. This role often involves collaborating with marketing, IT, and design teams to align digital strategies with organizational objectives and customer expectations.

What is a digital experience manager?

A digital experience manager is a marketing employee that oversees the user experience of a website or application. As a digital experience manager, you work closely with the design and development teams to ensure that their client’s site or application meets their needs and is up to industry standards. One of your job duties is to test different areas of the site or application for ease of use and effectiveness. Strong web optimization skills are necessary for this job. Other qualifications for a career as a digital experience manager include a bachelor’s degree in computer science or another relevant field, and experience working in digital marketing, user experience, or web development job.

What are some common challenges digital experience managers face when coordinating efforts across multiple teams?

Digital Experience Managers often encounter challenges in aligning goals and timelines across marketing, IT, design, and content teams. Balancing diverse priorities while ensuring a seamless user experience requires strong communication and project management skills. Additionally, they must navigate differing perspectives on user needs and adapt strategies quickly in response to feedback or data insights. Building mutual understanding and fostering collaboration are key to overcoming these hurdles and delivering successful digital initiatives.

What are the key skills and qualifications needed to thrive as a digital experience manager, and why are they important?

To thrive as a Digital Experience Manager, you need expertise in digital strategy, user experience (UX) design, and analytics, often supported by a bachelor’s degree in marketing, communications, or a related field. Familiarity with content management systems (CMS), web analytics tools like Google Analytics, and marketing automation platforms is typically required. Strong leadership, creative problem-solving, and excellent communication skills help differentiate top performers in this role. These capabilities are crucial for delivering seamless digital experiences that drive customer engagement and achieve business objectives.

What is the difference between Digital Experience Manager vs Content Manager?

AspectDigital Experience ManagerContent Manager
Primary FocusOverseeing digital customer experiences, including website, app, and omnichannel interactionsManaging content creation, editing, and publishing across platforms
Skills & CertificationsDigital marketing, UX/UI, analytics, project managementContent strategy, SEO, writing, editing
Work EnvironmentMarketing, digital teams, cross-functional projectsContent teams, editorial, marketing

The Digital Experience Manager focuses on optimizing overall digital interactions and user experience, while the Content Manager concentrates on creating and managing content. Both roles often collaborate but serve different core functions within digital marketing strategies.

More about Digital Experience Manager jobs

What are the most commonly searched types of Digital Experience jobs in Washington?

The most popular types of Digital Experience jobs in Washington are:

What are popular job titles related to Digital Experience Manager jobs in Washington?

For Digital Experience Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Digital Experience Manager jobs in Washington look for?

The top searched job categories for Digital Experience Manager jobs in Washington are:

What cities in Washington are hiring for Digital Experience Manager jobs?

Cities in Washington with the most Digital Experience Manager job openings:

Digital Experience Manager jobs near you
Infographic showing various Digital Experience Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 15% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $105,240 per year, or $50.6 per hour.

Manager II, Digital Experience

Navy Federal Credit Union

Vienna, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

63rd of 151 rated financial services

Job description


To manage and be accountable for the performance and results of the Digital team and resources. Direct the vision and development of digital products used by our members and employees. Partner with product team members to include Developers, Scrum Master, and UX representatives to ensure deliverables fulfill strategic needs and drives superior member experience. Influence and manage cross organizational projects and initiatives and ensure team strategy aligns with department and organizational goals. Apply comprehensive understanding and knowledge of industry standards and principles to achieve department goals. Decisions are guided by division objectives and have direct impact on short-term functional operations.
Responsibilities
  • Support prioritized enterprise portfolios and pipeline of initiatives, translate program vision into epic statements, and manage delivery of digital product
  • Manage the product epic and feature backlogs including refinement of stories with cross-functional team
  • Collaborate with a cross-functional team to define and launch product vision and strategy
  • Lead, influence, and motivate product team and stakeholders towards continuous improvement of product
  • Streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team
  • Partner with business analysts to integrate usability studies, user research, and market analysis into product requirements
  • Analyze product usage and other empirical data and how that relates to key member needs to determine changes in product prioritization
  • Regularly analyze true needs for product features and constantly push for clear understanding of value
  • Serve as a change agent for the Digital department looking for new ways to solve problems for members and collaborate as a team
  • Proactively work with product team to formulate creative ideas or solutions for potential issues
  • Partner with department executives, leadership and other key personnel to develop the long-term strategic direction and technology roadmap
  • Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
  • Bring external perspective and ideas from relevant sources, stay current with technology as well as, government/policy impacts and industry best practices
  • Determine when added product value should be pushed to members/employees
  • Deliver compelling and effective communications/presentations to executive management
  • Perform supervisory/managerial responsibilities
    • Selects employees, conducts performance appraisals, counsels and trains staff as appropriate
    • Ensures continuing skills development, mentoring and retention of staff
    • Manages merit pay in accordance with specified objectives and guidelines
    • Evaluates budget requirements, report variances and recommend adjustments to budget that support business needs and goals
    • Partner with Recruiting, Procurement, and OGC as needed
  • Perform other related duties as required

Qualifications
  • Bachelor's Degree in Information Technology, Strategy, Marketing, or the equivalent combination of education, training, and experience
  • 3 to 5 years experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
  • Extensive experience in agile product ownership
  • Extensive experience leading, shaping and developing innovative solutions while managing business risks
  • Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly
  • Ability to productively communicate to stakeholders, team members, and leaders
  • Extensive experience in developing business or technology strategy
  • Advanced knowledge of project/program management processes and methodologies
  • Previous project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partner team members
  • Ability to exercise initiative, produce desired results and achieve objectives
  • Ability to learn different collaboration or product management tools quickly
  • Effective skill building relationships through rapport, trust, diplomacy, and tact
  • Advanced analytical and conceptual skills to create original concepts/theories for various projects
  • Advanced skill delivering effective presentations to groups of various sizes
  • Advanced skill influencing and guiding strategic thinking
  • Strong verbal, written and interpersonal communication skills
  • Strong problem solving and negotiation skills

Desired Qualifications
  • Information Technology, Strategy, or the equivalent combination of education, training , and experience
  • Experience developing digital products
  • Background in technology or entrepreneurship
  • Working knowledge of Navy Federal policies, procedures, instructions, automated systems software and NCUA policies, instructions, and regulations

Additional Information
Hours:
  • Monday - Friday, 8:00AM - 4:30PM

Location:
  • 820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
  • FORTUNE 100 Best Companies to Work For® 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

What Navy Federal Credit Union employees say

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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