Digital ContentSpecialist
Located at ourLongview, WA office (This is not a remote position)
Fibre Federal Credit Union is seeking a Full- Time Digital Content Specialist tojoin our team.
Wage Range: $28.81 - $45.01
* The range above allows our employees roomfor growth through annual merit and other pay increases based on performance. The target pay range for this position is typically within the first halfof the range. Compensation decisions are determined using factors such asrelevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individualqualifications.
BENEFITS
Competitive Salary
Benefits Package including: 100% employer paid health, dental,vision, life, and disability insurance for the employee
Paid Vacation Time
Paid Volunteer Hours
6% 401(k) Plan Contribution
10 Paid Holidays
2 Floating Holidays
Opportunities for growth within the company
PRIMARY FUNCTION
Develops andpublishes digital content that strengthens the Credit Union's brandand supports key organizational initiatives. The position captures photographyand video to showcase products, services, employees, community involvement, andworkplace culture across social media and other digital channels.Evaluates performance metrics, optimizes engagement, and recommends new ideasto enhance the organization's digital presence.
SPECIFIC RESPONSIBILITIES
Develops andproduces digital content (e.g., graphics, short-form video,photography, and written copy) tailored to the appropriate platform andaudience.
Plans, schedules, and publishes contentacross the Credit Union's social media platforms (e.g., Facebook, Instagram,LinkedIn, TikTok) to support organizational priorities, community events,seasonal campaigns, and other key initiatives.
Maintains digital lobby screens,including content management and functionality; coordinates issue resolution asneeded.
Identifies opportunities to showcase theCredit Union's products, services, people, and community impact across socialmedia and other digital channels.
Captures photography and video at CreditUnion, employee, and community events for use across socialmedia, digital communications, and future marketing initiatives.
Monitors the Credit Union's social mediaplatforms by responding to comments, messages, reviews, and other interactions,or routing inquiries to the appropriate department when needed.
Analyzes social mediaand digital performance metrics to measure effectiveness andrecommend opportunities to improve engagement and overall performance.
Supports digital advertisinginitiatives through campaign monitoring, optimization, and coordination withexternal marketing partners.
Researches emerging social media trends,platform updates, best practices, and new technologies to informfuture digital content strategies.
Collaborates with other Marketing andCommunity Development staff and internal departments to support organizationalpriorities through digital communications.
Provides backup support for other Marketingstaff by assuming delegated responsibilities during absences or as departmentneeds arise.
Maintains a strong working knowledge of allCredit Union products and services.
Other duties as assigned.
POSITION QUALIFICATIONS
Creativity - Demonstrates creativity andstrong visual communication skills while producingengaging digital content that aligns with the Credit Union's brandand organizational objectives.
Technical Skills - Demonstrates proficiencywith social media platforms, content creation tools, photography/videographyequipment, and common marketing software. Learns new technologies quickly andadapts to changing digital platforms.
Work Independently - Assertive andproductive self-starter who is accustomed to working independently.
Problem Solving - Identifies and resolvesproblems in a timely manner, gathers and analyzes information effectively, andrecommends practical solutions.
Planning/Organizing - Effectivelyprioritizes multiple projects, deadlines, campaigns, events, and competingrequests while maintaining attention to detail. Uses time efficiently, adjustspriorities as needed, and consistently meets deadlines.
Quality Control - Produces accurate,polished work while maintaining quality, consistency, and adherence to brandstandards and department processes.
Interpersonal Skills - The individualmaintains confidentiality, remains open to others' ideas, and exhibits awillingness to try new things. Works collaboratively with others, demonstratesprofessionalism, and contributes to a positive team environment.
Collaboration - Builds productive workingrelationships with Marketing and Community Development staff, internaldepartments, external vendors, and community partners to support organizationalobjectives.
Oral Communication - Communicatesprofessionally and effectively with staff, leadership, vendors, and communitypartners while representing the Credit Union positively.
Written Communication - Produces clear,accurate, and engaging written communications while demonstrating stronggrammar, proofreading, and editing skills. Must be PC literate.
Team Player - Must be a strong team playerwith an outgoing, positive, can-do attitude and the ability to adapt tochanging opportunities and priorities.
Dependability - The individual isconsistently at work and on time (except for those cases protected by law whichare outlined in the Employee Guide), follows instructions, responds toManagement direction, and solicits feedback to improve performance.
Observes Policies/Procedures - Theindividual sets an example by observing (following) Credit Union policies andapplicable Standard Operating Procedures, as well as those in the EmployeeGuide.
Work Hours - Will occasionally vary fromregular office hours due to the nature and needs of this position. Must beflexible, as certain assignments may require early morning, evening, overnight,and/or weekend hours.
Travel - The individual must be comfortabledriving a Credit Union automobile, have access to a personal automobile, avalid driver's license with a good driving record, and adequate automobilerelated insurance. Must be able to travel between services centers andcommunities on a regular basis. Credit Union automobiles are preferred fortravel; however, a personal automobile may be needed in rare instances.
Physical Requirements - The individual mustbe able to gather, pack, load/unload, and set up related materials up to 50pounds at presentation sites and events. Must be able to read computer screensfor extended periods of time and have finger/hand dexterity for keyboarding andthe operation of all other office machinery. Must be able to sit or stand forextended periods of time as needed and have the physical ability to climbstairs and/or walk a distance.
Image - The individual must display apositive and professional image.
APPLICANT REQUIREMENTS
Possess high school diploma or equivalent
Education/Experience- A bachelor's degree in Marketing, Communications, Digital Media, or a relatedfield preferred. Three to five years of related experience in social media,digital marketing, or content creation preferred.
Licensing/Certification- Achieve appropriate financial education certification within 12 months ofemployment.
Must be bondable
Learn more about Fibre Federal Credit Union and TLC Credit Unionat our website: www.fibrecu.com
All offers for employment with Fibre Federal Credit Union arecontingent upon the candidate having successfully completed a background check,credit check, and drug screening.
We are an Equal Opportunity Employer. Allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, protected veteran status, or any other characteristicprotected by law.
Employment Type: FULL_TIME