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Digital Customer Service Jobs in Utah (NOW HIRING)

Customer Service Representative

Nephi, UT · On-site

$14.50 - $19.50/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries ... Buyers have access to multiple digital bidding and buying channels, innovative vehicle ...

Customer Service Associate

Clinton, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Salt Lake City, UT · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Herriman, UT · On-site

$13.75 - $19/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Layton, UT · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Sandy, UT · On-site

$13.75 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

West Jordan, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

New

Customer Service Associate

Salt Lake City, UT · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Syracuse, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Saint George, UT · On-site

$13 - $17.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Salt Lake City, UT · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Provo, UT · On-site

$13.75 - $19/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Salt Lake City, UT · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Well-developed smart phone and digital channel skills. * Must be organized and display excellent ...

Showing results 41-60

Digital Customer Service information

See Utah salary details

$8

$17

$24

How much do digital customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for digital customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a digital customer service?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

What are the typical daily tasks and workflow for a digital customer service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What are the key skills and qualifications needed to thrive in digital customer service, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What is the role of a digital customer service agent?

A digital customer service agent handles customer inquiries and issues through online channels such as chat, email, or social media. They provide support, resolve problems, and ensure customer satisfaction using communication skills and often customer service software tools. The role requires good digital literacy and the ability to work in a fast-paced, remote environment.

What are popular job titles related to Digital Customer Service jobs in Utah?

For Digital Customer Service jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Digital Customer Service jobs?

Cities in Utah with the most Digital Customer Service job openings:

Infographic showing various Digital Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative

Ritchie Bros.

Nephi, UT • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers


Job description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and able to learn to use new technology and software.
  • Excellent keyboarding skills for data entry.
  • A commitment to providing fantastic customer service.
  • Able to work well and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you're needed.
  • Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
  • Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
  • Responsible for processing payments from successful bidders
  • Provide customers with information about auxiliary services.
  • Ensure that superior customer service is always delivered to all customers.
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
  • Perform other duties as assigned.

What Ritchie Bros. Auctioneers employees say

Pay

Benefits

Hours and flexibility

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