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Digital Customer Service Jobs in Utah (NOW HIRING)

Morris Multimedia

Customer service rep

Salt Lake City, UT · On-site

$15.50 - $21/hr

... other digital affiliated stations which include Bounce, Escape, LAFF, The Justice Network, and ... The position reports to the Customer Service Supervisor. This is an entry level hourly position ...

Morris Multimedia

Customer service rep

Salt Lake City, UT

$15.50 - $21/hr

... other digital affiliated stations which include Bounce, Escape, LAFF, The Justice Network, and ... The position reports to the Customer Service Supervisor. This is an entry level hourly position ...

Sherwin-Williams

Customer Service Specialist

Ogden, UT

$16.75 - $22/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... 2 - Digital Interview Upon review of your application, qualified candidates will be invited to ...

Sherwin-Williams

Customer Service Specialist

West Jordan, UT · On-site

$16 - $21.25/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... 2 - Digital Interview Upon review of your application, qualified candidates will be invited to ...

Walgreens

Customer Service Associate

Layton, UT

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Salt Lake City, UT · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Salt Lake City, UT

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Salt Lake City, UT · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Salt Lake City, UT · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Vernal, UT · On-site

$13.75 - $19/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Hurricane, UT · On-site

$12.50 - $17.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

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All JobsDigital Customer Service JobsDigital Customer Service Jobs in Utah

Digital Customer Service information

See Utah salary details

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How much do digital customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for digital customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the typical daily tasks and workflow for a digital customer service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What is the role of a digital customer service agent?

A digital customer service agent handles customer inquiries and issues through online channels such as chat, email, or social media. They provide support, resolve problems, and ensure customer satisfaction using communication skills and often customer service software tools. The role requires good digital literacy and the ability to work in a fast-paced, remote environment.

What is a digital customer service?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

What are the key skills and qualifications needed to thrive in digital customer service, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What are popular job titles related to Digital Customer Service jobs in Utah?

For Digital Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Digital Customer Service jobs in Utah look for?

The top searched job categories for Digital Customer Service jobs in Utah are:

What cities in Utah are hiring for Digital Customer Service jobs?

Cities in Utah with the most Digital Customer Service job openings:

Digital Customer Service jobs near you
Infographic showing various Digital Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer service rep

Morris Multimedia

Salt Lake City, UT • On-site

$15.50 - $21/hr

Full-time

Re-posted 7 days ago

Job description

Company Description
Morris Multimedia, Inc, parent company of Morris Newspaper Corporation and Morris Television Network, is one of the largest, privately held media companies in the U.S.Morris Network acquired its first television station in 1979 with the purchase of WMGT- TV, an NBC affiliate in Macon, GA. Today, Morris Network owns and operates sixteen CBS, ABC, NBC, FOX, CW, and My Network affiliated television stations as well as ten other digital affiliated stations which include Bounce, Escape, LAFF, The Justice Network, and Quest TV in Georgia, Kentucky, Mississippi, North Carolina and Tennessee.Headquartered in the historic Oliver Sturges House in Savannah Georgia, Morris Multimedia, Inc. continues to grow and build on its reputation as a leader in community journalism.
Job Description
The position reports to the Customer Service Supervisor. This is an entry level hourly position with the primary responsibility of providing telephone support to customers regarding their account activity
In this position, the employee will need to be proficient using several software applications including LoanServ, Unifi, Microsoft Word, and Microsoft Outlook. On-the-job training will be provided, but the employee will need to become proficient utilizing these applications quickly.
Qualifications
Primary Responsibilities:
  • Telephone support for customers - counsel customers regarding loan accounts
  • Document conversations with customers and actions taken
  • Process customer payments via phone
  • Process customer account maintenance requests
  • Review and note accounts for customer correspondence as required
  • Miscellaneous projects as assigned

General Requirements:
  • Excellent customer service skills
  • Ability to remain calm and focused under stressful conditions
  • Excellent oral and written communications skills
  • Detail-oriented and ability to multi-task
  • Capable of working in a team environment
  • MS Office experience
  • Able to pass background check and hair-follicle drug screen

Additional Information
All your information will be kept confidential according to EEO guidelines.

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