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Digital Collections Assistant Jobs in Iowa (NOW HIRING)

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment ...

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Digital Collections Assistant information

What is a digital collections assistant?

Digital Collections Assistants are professionals who help manage, organize, and maintain digital assets in libraries, museums, archives, or similar institutions. Their responsibilities often include digitizing physical materials, cataloging digital items, assisting with metadata creation, and supporting online access to digital collections. They work closely with librarians, archivists, and IT staff to ensure digital materials are preserved and accessible for research, education, or public use. This role often requires attention to detail, technical proficiency, and an understanding of digital preservation standards.

What skills and qualifications are needed to be a digital collections assistant?

To thrive as a Digital Collections Assistant, you need a background in library science or museum studies, strong organizational skills, and familiarity with digital asset management. Proficiency with collection management systems, digitization equipment, and metadata standards such as Dublin Core is typically required. Attention to detail, problem-solving, and effective communication are important soft skills that help manage digital records and support team collaboration. These skills and qualities ensure the accurate preservation, accessibility, and efficient management of digital collections.

What challenges do digital collections assistants face when managing digital assets, and how can they be addressed?

Digital Collections Assistants often encounter challenges such as ensuring accurate metadata entry, maintaining consistent file organization, and navigating copyright or access restrictions. Staying detail-oriented and following established cataloging standards can help maintain data quality. Regular communication with archivists, librarians, and IT staff is crucial for resolving access issues and ensuring the long-term preservation of digital assets. Embracing new digital tools and ongoing professional development also supports efficiency and accuracy in the role.

What is the difference between Digital Collections Assistant vs Archivist?

AspectDigital Collections AssistantArchivist
CredentialsTypically requires a bachelor's degree in library science, information management, or related fieldUsually requires a master's degree in library science, archival studies, or related field
Work EnvironmentLibraries, museums, cultural institutions focusing on digital asset managementArchives, historical societies, institutions managing physical and digital records
Job FocusManaging, organizing, and maintaining digital collections and metadataAppraising, preserving, and providing access to both physical and digital records

The Digital Collections Assistant primarily handles digital assets, focusing on organization and access, while the Archivist manages both physical and digital records, including appraisal and preservation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What are popular job titles related to Digital Collections Assistant jobs in Iowa?

For Digital Collections Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Digital Collections Assistant jobs in Iowa look for?

The top searched job categories for Digital Collections Assistant jobs in Iowa are:

What cities in Iowa are hiring for Digital Collections Assistant jobs?

Cities in Iowa with the most Digital Collections Assistant job openings:

Collections Associate I

Mediacom Communications Corporation

West Des Moines, IA โ€ข On-site

$14 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Position: Collections Associate I, Revenue Asset Recovery
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
The Collections Associate I will assist Mediacom in maintaining our revenue stream by speaking with customers about past-due accounts and assisting them in making payments to ensure their services are not interrupted. You will accomplish this by participating in non-pay reminder activities to customers. In addition agents are eligible for regular incentives driven by individual performance.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!

Position Responsibilities:
  • Receive payment and posting to customer accounts.
  • Contact customers and advising of potential service disconnection.
  • Keep detailed and accurate records of collection and status of accounts.
  • Assist payment center to ensure customer satisfaction.
  • Process payment arrangements and follow through to ensure arrangements are met in a timely manner.
  • Monitor aged balanced reports and assist with collections of NSF checks.
  • Assess customer needs to determine appropriate payment arrangements within company guidelines.
  • Partner with other departments to resolve billing or service disputes.
  • Perform other duties as assigned.

Position Requirements:
  • High school diploma or GED required.
  • Use of mathematics to solve problems.
  • Good listening, negotiation and communication skills.
  • Customer service experience preferred.
  • Good time management and organization skills.
  • Knowledge of PC based word processing and spreadsheet programs, such as Microsoft Word and Excel.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The salary range for this position is $14.00 $20.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.