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Digital Client Success Manager Jobs in Raleigh, NC

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Requirements * 15+ years of experience in healthcare benefits, digital health, or management ... adapt the client success model accordingly. * Deeply data-driven with the ability to translate ...

HealthCare

Partner Success Manager

Raleigh, NC · On-site +1

$90K/yr

This role blends client success with commercial strategy-maximizing partner ROI, scaling budgets ... manage and grow revenue-driving relationships - Strong grasp of CRMs, dialers, lead flows, and ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

... inquiries regarding client issues or concerns. This position determines Customer Success ... Manage and leverage relationships with internal and external stakeholders in order to achieve high ...

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...

Global Relay

Customer Success Manager

Apex, NC

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...

WingSwept

Technical Customer Success Manager

Garner, NC · On-site

The Customer Success Manager will support the diverse needs of our clients and serve as the primary ... Manage client relationships through personal contact * Lead IT discussions during Business Reviews ...

Studycast

Senior Customer Success Manager

Raleigh, NC · On-site

This role is responsible for managing high-impact client relationships, leading executive-level ... Success in this role is measured by retention, account growth, and customer advocacy across an ...

Labcorp

Clinical Software Success Manager

Durham, NC · On-site

Monitor and analyze client metrics and feedback to identify optimization opportunities and maximize ... success in account management, customer success management or other business to business ...

Labcorp

Clinical Software Success Manager

Durham, NC

Customer Service Manager, Laboratory Software Central Time Zone or Eastern Time Zone Daytime hours ... Monitor and analyze client metrics and feedback toidentifyoptimization opportunities and maximize ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Raleigh, NC

Digital Client Success Manager information

See Raleigh, NC salary details

$14.1K

$90.3K

$159.4K

How much do digital client success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for digital client success manager in Raleigh, NC is $90,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $111,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Client Success Manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a Digital Client Success Manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a Digital Client Success Manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in Raleigh, NC? For Digital Client Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in Raleigh, NC look for? The top searched job categories for Digital Client Success Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Digital Client Success Manager jobs? Cities near Raleigh, NC with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $90,325 per year, or $43.4 per hour.
Digital Marketing Manager

Digital Marketing Manager

TriMark Digital

Raleigh, NC • On-site

Full-time

Posted 2 days ago

Job description

We're looking for a Digital Marketing Manager to join our Client team, driving hands-on execution of digital strategies across performance marketing channels while managing client relationships and campaign strategy. This role is ideal for someone who thrives in both strategic leadership and tactical implementation-leading campaigns while also rolling up their sleeves to execute digital marketing strategies that drive measurable results.
As a Digital Marketing Manager, you will be responsible for developing, managing and optimizing digital campaigns across multiple channels while ensuring alignment with client objectives. You'll serve as the lead point of contact for key accounts, owning campaign execution, managing budgets and ensuring performance goals are met. In addition, you'll collaborate closely with internal specialists-paid media strategists, organic/SEO experts, content creators, developers and designers-to craft high-impact digital marketing initiatives.
Roles & Responsibilities
  • Strategize, manage, and execute digital marketing campaigns across paid and organic channels for assigned clients.
  • Maintain strong client relationships by proactively driving digital strategies aligned with business goals.
  • Act as the lead digital strategist for client accounts, overseeing campaign execution across platforms like Google Ads, Meta, LinkedIn, programmatic, SEO, and email marketing.
  • Develop budget recommendations, campaign goals, and KPIs, ensuring clear performance tracking.
  • Hands-on execution of paid media, SEO, or other digital strategies as needed, in addition to managing internal specialists.
  • Continuously analyze and optimize campaign performance, providing actionable insights and recommendations.
  • Stay ahead of digital marketing trends to guide client strategies and internal best practices.
  • Lead client communication via meetings, reports, and strategic recommendations.
  • Support new client onboarding, case study development, and business development opportunities as needed.
  • Mentor and support Account Coordinators and Digital Strategists in growing their expertise.
  • Ensure all strategies align with performance goals and deliver measurable business impact.

Professional Skills & Qualifications
  • 7+ years of digital marketing experience with expertise in paid and/or organic strategies (agency experience preferred).
  • Strong knowledge of paid media (Google Ads, Meta, LinkedIn, YouTube, programmatic, etc.) and/or organic search (SEO, content, and website optimization).
  • Proficiency in Google Analytics, Google Search Console, Google Ads, Meta Business Manager, and other key digital marketing platforms.
  • Experience managing digital marketing budgets with a proven track record of performance-driven results.
  • Ability to analyze data, identify insights, and optimize campaigns for better performance.
  • Up-to-date certifications in Google Analytics, Google Ads, or other relevant platforms (preferred).
  • Strong leadership skills with the ability to mentor and manage internal teams.
  • Excellent project management and multi-tasking skills in a fast-paced environment.
  • Experience in presenting strategy and performance insights to client leadership teams.
  • A problem-solving mindset with a focus on driving results and delivering client success.

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