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Digital Client Success Manager Jobs in Georgetown, KY

Robert Half

Digital & IT Senior Analyst

Lexington, KY · On-site

$85K - $114K/yr

Our client is seeking a Digital & IT Senior Analyst to lead technology initiatives that support ... Demonstrated success leading medium-to-large technology projects. * Strong project management ...

New

Xerox

Sales Manager - Inside Sales

Lexington, KY · Hybrid

Join our innovative and forward-thinking team in the digital print industry as a Sales Manager ... client expectations, and contributing to overall business success. You will play a key leadership ...

Alpine Legacy Group

Client Consultant

Frankfort, KY · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Alpine Legacy Group

Client Consultant

Nicholasville, KY · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Alpine Legacy Group

Client Consultant

Frankfort, KY · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Alpine Legacy Group

Client Consultant

Nicholasville, KY · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Franklin Covey

Client Partner - Education

Frankfort, KY · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

Xerox

Sales Manager - Inside Sales

Lexington, KY · On-site

Join our innovative and forward-thinking team in the digital print industry as a Sales Manager ... client expectations, and contributing to overall business success. You will play a key leadership ...

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Showing results 21-40

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Georgetown, KY

Digital Client Success Manager information

See Georgetown, KY salary details

$13.1K

$83.9K

$148.1K

How much do digital client success manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for digital client success manager in Georgetown, KY is $83,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $103,400.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What job categories do people searching Digital Client Success Manager jobs in Georgetown, KY look for?

The top searched job categories for Digital Client Success Manager jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Digital Client Success Manager jobs?

Cities near Georgetown, KY with the most Digital Client Success Manager job openings:

Digital Client Success Manager jobs near you

Account Manager

City Wide Facility Solutions

Lexington, KY • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Not Your Typical Account Manager-You're the Face of Service
You're not just someone who checks the boxes - you're the kind of person who spots the problem before the client even says a word. You thrive on service, accountability, and take pride in the relationships you build. At City Wide Facility Solutions, we're looking for a Facility Solutions Manager (our internal title for this Account Manager role) who's ready to take ownership of client success and be the go-to partner for delivering exceptional building maintenance services.
This is a people-first role that blends client management, operational coordination, and strategic problem-solving. You won't be stuck behind a desk - you'll be out in the field, meeting with clients, ensuring service delivery, and creating lasting partnerships.
What You'll Be Doing:
  • Serve as the primary point of contact for an assigned group of commercial facility clients.
  • Manage ongoing operations, including inspections, issue resolution, and service quality oversight.
  • Build and maintain strong, long-term relationships with clients and contractors through consistent communication and follow-through.
  • Identify opportunities to expand service offerings, recommend solutions, and manage pricing and logistics.
  • Coordinate with Account Compliance Managers to ensure after-hours execution aligns with client expectations.
  • Work autonomously, backed by a supportive team including the Director of Operations and admin staff.
  • Use our CRM system to document inspections, manage client data, and route field activities efficiently.

What We're Looking For:
  • 3-5 years of experience in facilities, route-based account management, or B2B service leadership.
  • Confidence in communicating with both clients and contractors - you know how to keep people informed and aligned.
  • Natural problem-solving instincts and the ability to juggle multiple moving parts.
  • High level of accountability and organization - you own your outcomes.
  • High school diploma required; Bachelor's degree preferred.
  • Valid driver's license, clean driving record, and road warrior mentality.

Why City Wide?
We're not just in the building maintenance business - we're in the relationship business. Our team is dependable, positive, and committed to making things better every day. As a three-time nominee of the Best Places to Work award in Cincinnati and Dayton, and a recipient of the BBB Torch Award for Ethics, we invest in people who care deeply about their work.
What You'll Gain:
  • Competitive compensation with strong uncapped commission.
  • Benefit-rich package: medical, dental, vision, 120 hours of PTO, six paid holidays along with two paid floating holidays, Simple IRA with match, plus mileage reimbursement.
  • Free dry cleaning included - a small perk that makes a big difference.
  • Daily visibility and collaboration with senior leadership - your voice matters.
  • Real room to advance

COMPENSATION
Base Salary, Uncapped Commission, Mileage Reimbursement ($0.70/mile)
Total Year 1: $80,000-$90,000
Total After Year 1: $100,000+
If you're driven by relationships, service, and results - and you want to grow with a company that leads with trust - we want to hear from you!
City Wide is an Equal Opportunity Employer.

Apply