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Customer Success Manager Remote Edtech Jobs in Georgetown, KY

Revvity

Sr. Tax Manager (REMOTE)

Frankfort, KY · On-site +1

$134K - $167K/yr

Our team of 11,000+ colleagues from around the globe are vital to our success and the reason were ... Manage global transfer pricing documentation and ensure operational compliance across multiple ...

Valeris

Executive Case Manager (Remote)

Lexington, KY · Remote

Valeris provides commercialization solutions to more than 500 life sciences customers and has ... Utilize Valeris' values as the driving force behind the team's success * On time adherence to ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

AniCell Biotech

Be Seen First

Sales Territory Manager (Vet Sales) Remote

Lexington, KY · Remote

$40K - $100K/yr

... existing customer base of equine and small-animal veterinary practices across the six-state ... success rate of 93%

HMG Careers

Remote Sales Specialist

Lexington, KY · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Lexington, KY · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Lexington, KY · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Customer Success Manager Remote Edtech information

See Georgetown, KY salary details

$29.3K

$75K

$126.4K

How much do customer success manager remote edtech jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer success manager remote edtech in Georgetown, KY is $75,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $89,400.00 per year, depending on experience, location, and employer.

How does a remote Customer Success Manager in Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What does a Customer Success Manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Customer Success Manager in a remote edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.
What job categories do people searching Customer Success Manager Remote Edtech jobs in Georgetown, KY look for? The top searched job categories for Customer Success Manager Remote Edtech jobs in Georgetown, KY are:
What cities near Georgetown, KY are hiring for Customer Success Manager Remote Edtech jobs? Cities near Georgetown, KY with the most Customer Success Manager Remote Edtech job openings:
Customer Success Manager Remote Edtech jobs near you
Customer Success Associate (Remote)

Customer Success Associate (Remote)

Globe Life American Income Division

Lexington, KY • On-site, Remote

Full-time

Medical, Life

Posted 7 days ago

Job description

Build a Flexible Career While Making a Meaningful Impact
Are you ready to create a career that offers flexibility, growth, and purpose? AO is seeking motivated, people-focused individuals who are passionate about helping others and building long-term success in a fully remote environment.
This opportunity allows you to work from anywhere, create a schedule that fits your lifestyle, and grow professionally while making a real difference in the lives of working families. Whether you're beginning a new career or looking for greater flexibility and opportunity, AO provides the training, mentorship, and support to help you succeed.
Requirements • Responsibilities • Rewards
🌎 100% Remote Flexibility
Work from anywhere in the U.S. with no commuting and the freedom to create a schedule that supports your goals and lifestyle.
⏰ Flexible Scheduling
Design your workday around what matters most while maintaining the flexibility to achieve professional success.
💰 Weekly Pay + Performance Bonuses
Earn consistent weekly income with additional performance-based bonuses and advancement opportunities.
📚 Ongoing Training & Development
Participate in professional development programs, mentorship, and weekly virtual training led by experienced industry leaders.
♥ Comprehensive Benefits
  • Life insurance coverage
  • Health insurance reimbursement program after 90 days
  • Residual income opportunities through long-term client relationships
💻 Industry-Leading Tools & Technology
Access modern virtual systems and resources designed to streamline workflows and support your success in a remote environment.
Key Responsibilities
Client Engagement
Support new and existing clients by answering questions, reviewing coverage options, and providing professional guidance.
Personalized Client Support
Recommend customized solutions based on individual client needs and eligibility.
Ongoing Learning & Development
Stay informed on product updates, industry trends, and compliance standards through ongoing training and mentorship.
Team Collaboration
Work within a positive, supportive remote team environment focused on communication, growth, and success.
Relationship Building
Develop meaningful, long-term client relationships through consistent follow-up, trust, and exceptional customer service.
Preferred Skills & Traits
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Adaptability and openness to continuous learning
  • Ability to work independently while collaborating remotely
  • Goal-oriented mindset with a strong drive to succeed
  • Professionalism, reliability, and strong organizational skills
  • Positive attitude and commitment to helping others

No prior industry experience is required. Full training and ongoing mentorship are provided.
What Awaits You
Work-Life Balance
Build a rewarding career without sacrificing personal time, family priorities, or flexibility.
Growth-Focused Culture
Join a supportive community that values professional development, mentorship, wellness, and long-term success.
Leadership Opportunities
Access clear pathways into leadership and management through performance, consistency, and development.
Incentives & Recognition
Qualify for incentive trips, recognition events, leadership conventions, and additional performance rewards.
Ready to Ignite Your Career?
If you're a motivated, service-driven professional ready to make a meaningful impact while working from home, we encourage you to apply today.
AO will support your growth every step of the way through mentorship, training, leadership development, and a culture built around success.
👉 Apply today and start building a flexible remote career with purpose and unlimited potential.
Note: All interviews are conducted through Zoom video conferencing for convenience and accessibility.

Apply