ZipRecruiter

Log In

1

Client Success Manager Jobs in Georgetown, KY (NOW HIRING)

iCIMS

Customer Success Manager

Frankfort, KY · On-site

$70K - $80K/yr

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

New

EDB

Principal Customer Success Manager

Frankfort, KY · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

Franklin Covey

Mid-Market Client Partner

Frankfort, KY · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Georgetown, KY

Client Success Manager information

See Georgetown, KY salary details

$29.3K

$75K

$126.4K

How much do client success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client success manager in Georgetown, KY is $75,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $89,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Georgetown, KY? The most popular types of Client Success jobs in Georgetown, KY are:
What job categories do people searching Client Success Manager jobs in Georgetown, KY look for? The top searched job categories for Client Success Manager jobs in Georgetown, KY are:
What cities near Georgetown, KY are hiring for Client Success Manager jobs? Cities near Georgetown, KY with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Georgetown, KY as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $75,005 per year, or $36.1 per hour.

Sales & Client Success Manager (Arioneo)

LIM Group

Lexington, KY • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

When you join Arioneo...
Arioneo is the global leader in equine wearables and performance data analytics. Our solutions are used in over 25 countries by thousands of trainers, veterinarians, and institutions to optimize racehorse health, performance, and longevity.
Our EQUIMETRE and EQUISYM sensors measure physiological, locomotor, and GPS data during training, while our analytics platforms transform this data into actionable insights.
With a primary focus on the trainer segment, we already support leading stables in France, the UK, the US, Australia, and the Middle East. To sustain our rapid international growth, we are hiring a Sales & Client Success Manager to strengthen and expand our trainer client base. The start date for this position will be in September.
We have an exciting opportunity for a Sales & Client Success Manager to join our US Sales team. As such, you will be responsible for the acquisition of new US customers with a particular focus on racehorse trainers. You will boost EQUIMETRE's business proposition. This position would be in direct contact with our sales team under the direction of the sales manager.
What you'll be doing is...
Reporting directly to the CEO and the Head of Client Success, you will play a key role in growing and retaining our trainer customer base.
  1. Business Development
    • Identify and engage new trainers and stables
    • Conduct on-site demonstrations
    • Manage the full sales cycle
    • Increase the number of devices per client

2 . Customer Success & Trainer Experience
  • Onboard new clients and ensure proper setup
  • Build strong relationships with trainers and their teams
  • Ensure the product is used effectively in daily training routines
  • Drive renewals and long-term engagement
  • Identify upsell opportunities

3. Support & day-to-day operations
  • Act as the first point of contact for client support
  • Help resolve usage issues and coordinate with internal teams when needed
  • Ensure a smooth and reliable experience for trainers
  • Follow up proactively with clients

4. Field presence
  • Be regularly present on the ground (tracks, stables, trials)
  • Represent Arioneo in the local racing ecosystem

5. Market feedback
  • Share structured feedback from trainers to product and marketing teams

Requirements
Sales Representative Requirements:
  • Knowledge of the horse racing industry (contacts in the US would be a big plus)
  • Experience in sales, account management, or customer success
  • Strong relationship skills and ability to close deals
  • Autonomous and comfortable in a field-based role
  • Fluent in English
  • Experience working with trainers or veterinarians (strong plus)

Sales Representative Benefits:
  • You will also be provided with a company car + a gas card + iPhone and iPad
  • We will cover 100% of your personal health insurance costs through our carrier (medical, dental and vision), in addition to your base pay and commission
  • We offer a 6 week training program, and tailored continuous training and support
  • 401k

Sales Representative Salary:
The salary for this position ranges between $40,000 - $55,000, depending on experience. There is additional compensation provided if sales targets are met.
Salary Description
$40,000-$55,000 / year

Apply