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Digital Client Success Manager Jobs in Georgetown, KY

Franklin Covey

Mid-Market Client Partner

Frankfort, KY · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Wolters Kluwer

Sales Business Retention Rep

Frankfort, KY · On-site

$44K - $50K/yr

... Success or B2B client management experience * Experience in healthcare, nursing, or clinical environments * Familiarity with SaaS, digital platforms, or learning technologies * Experience preparing ...

Coastal

Associate Director (HLS)

Lexington, KY · On-site

$150 - $210/hr

... digital health transformation, improving patient/member outcomes, and ensuring operational ... Management, HLS Business Development, Client Success, and Complex Project Governance. Role ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Georgetown, KY

Digital Client Success Manager information

See Georgetown, KY salary details

$13.1K

$83.9K

$148.1K

How much do digital client success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for digital client success manager in Georgetown, KY is $83,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $103,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What job categories do people searching Digital Client Success Manager jobs in Georgetown, KY look for? The top searched job categories for Digital Client Success Manager jobs in Georgetown, KY are:
What cities near Georgetown, KY are hiring for Digital Client Success Manager jobs? Cities near Georgetown, KY with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you

Sales & Client Success Manager (Arioneo)

LIM Group

Lexington, KY • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

When you join Arioneo...
Arioneo is the global leader in equine wearables and performance data analytics. Our solutions are used in over 25 countries by thousands of trainers, veterinarians, and institutions to optimize racehorse health, performance, and longevity.
Our EQUIMETRE and EQUISYM sensors measure physiological, locomotor, and GPS data during training, while our analytics platforms transform this data into actionable insights.
With a primary focus on the trainer segment, we already support leading stables in France, the UK, the US, Australia, and the Middle East. To sustain our rapid international growth, we are hiring a Sales & Client Success Manager to strengthen and expand our trainer client base. The start date for this position will be in September.
We have an exciting opportunity for a Sales & Client Success Manager to join our US Sales team. As such, you will be responsible for the acquisition of new US customers with a particular focus on racehorse trainers. You will boost EQUIMETRE's business proposition. This position would be in direct contact with our sales team under the direction of the sales manager.
What you'll be doing is...
Reporting directly to the CEO and the Head of Client Success, you will play a key role in growing and retaining our trainer customer base.
  1. Business Development
    • Identify and engage new trainers and stables
    • Conduct on-site demonstrations
    • Manage the full sales cycle
    • Increase the number of devices per client

2 . Customer Success & Trainer Experience
  • Onboard new clients and ensure proper setup
  • Build strong relationships with trainers and their teams
  • Ensure the product is used effectively in daily training routines
  • Drive renewals and long-term engagement
  • Identify upsell opportunities

3. Support & day-to-day operations
  • Act as the first point of contact for client support
  • Help resolve usage issues and coordinate with internal teams when needed
  • Ensure a smooth and reliable experience for trainers
  • Follow up proactively with clients

4. Field presence
  • Be regularly present on the ground (tracks, stables, trials)
  • Represent Arioneo in the local racing ecosystem

5. Market feedback
  • Share structured feedback from trainers to product and marketing teams

Requirements
Sales Representative Requirements:
  • Knowledge of the horse racing industry (contacts in the US would be a big plus)
  • Experience in sales, account management, or customer success
  • Strong relationship skills and ability to close deals
  • Autonomous and comfortable in a field-based role
  • Fluent in English
  • Experience working with trainers or veterinarians (strong plus)

Sales Representative Benefits:
  • You will also be provided with a company car + a gas card + iPhone and iPad
  • We will cover 100% of your personal health insurance costs through our carrier (medical, dental and vision), in addition to your base pay and commission
  • We offer a 6 week training program, and tailored continuous training and support
  • 401k

Sales Representative Salary:
The salary for this position ranges between $40,000 - $55,000, depending on experience. There is additional compensation provided if sales targets are met.
Salary Description
$40,000-$55,000 / year

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