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Digital Client Success Manager Jobs in Anderson, SC

Being a team player is critical for success. This position is a 50-80% client-facing role that ... Excellent project management skills * Ability to communicate and work as a team player

... Management experience Channel experience leading campaigns across integrated platforms (TV, Content Development, Digital, Print, etc.) Proven success and examples of building successful client ...

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Digital Client Success Manager information

See Anderson, SC salary details

$13.3K

$85.1K

$150.1K

How much do digital client success manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for digital client success manager in Anderson, SC is $85,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $104,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What job categories do people searching Digital Client Success Manager jobs in Anderson, SC look for?

The top searched job categories for Digital Client Success Manager jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Digital Client Success Manager jobs?

Cities near Anderson, SC with the most Digital Client Success Manager job openings:

Project Manager - Water/Wastewater

Black & Veatch

Greenville, SC • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Black & Veatch rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

55th of 447 rated engineering


Job description

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.  

Company : Black & Veatch Corporation  

Req Id : 116366 

Opportunity Type : Staff 

Relocation eligible : Yes 

Full time/Part time : Full-Time  

Project Only Hire : No 

Visa Sponsorship Available: No 

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. Our hybrid environment allow you to balance your work and personal life. 

At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey.  Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.  

#LI-AP1

The Opportunity

Black & Veatch is a leading employee-owned global engineering, procurement, consulting and construction company. Consistently recognized as "Best Companies to Work For" and "Best Employers for Diversity." One of the biggest Water & Wastewater Civil Design Firms with 8,300+ employees. Our revenues exceed $3 billion.

The Project Manager position is a high-profile leadership role at Black & Veatch. In this capacity, you will have the opportunity to serve as part of the Water / Wastewater business leadership team.  As part of the collaborative team, you will be responsible for managing the successful delivery of water related infrastructure projects in the multi-million-dollar range.  

 #LI-AP1

The Team

Black & Veatch's Governments & Water Utilities focuses on specific infrastructure needs of municipalities, state and local governments, and specialized physical and digital infrastructure solutions for government and federal agencies. By joining our market sector, you will be able to provide infrastructure for community benefit. 

This team partners with our customers to align their people, processes, technologies, and data analytics in the face of industry transformation. We help our customers leverage our industry-leading solutions and expertise to modernize water infrastructure, optimize asset use, meet performance goals, reduce costs, and mitigate risk no matter where the water industry goes next. This team is ranked in the top 10 by ENR for Water Design Firms in Water Supply and Sewer Waste and other water-related rankings.

Be part of a team that has delivered large scale projects such as the Dig Greenville project. Read about it here: Sewer Capacity Needed: A City's Underlying Solution | Black & Veatch (bv.com)

Key Responsibilities

Business development:

  • Leading team efforts for marketing
  • Strategy development
  • Prospect identification, proposal development, proposal preparation, client presentations, project budgeting and contracting for successful opportunities
  • Accountable for new business objectives and for overall project performance

Project management:

  • External focus to interact with assigned clients, become involved in client activities and promote Black & Veatch through client and community activities
  • Support development of the overall market business plan, market strategies, client engagement strategies and leverage other Black & Veatch technical and management resources to advance Black & Veatch's market footprint

Project execution:

  • Oversight of engineering manager(s)
  • Development of project performance goals
  • Accountability for implementation
  • Active involvement with internal project team and owner project representatives on project activities
  • Perform or assist with the performance and commercial management of projects including budgeting, invoicing, and payments; lead project performance reviews for assigned project(s)

Staff management: 

  • Team development, mentoring and coaching on performance improvement
  • Recommendations for training and promotion of assigned professionals as well as identification and development of new candidates to expand the Black & Veatch team
Preferred Qualifications
  • Professional Engineer (PE) License
  • 15+ years program/project management experience, technical experience and background
  • Technical experience in water and wastewater treatment as well as linear infrastructure planning and design: planning & asset management; and other key elements of our client's diverse water needs. 
  • Business development and program/project management experience
  • Advanced knowledge of engineering design principles and applicable design guides and standards related to assigned engineering discipline
Management Responsibilities
Acts as a project manager. Among responsibilities is management of a project team. The individual comprising this team may vary by project.
Minimum Qualifications
  • Bachelor's degree or equivalent experience
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Work Environment/Physical Demands
  • Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments
  • Sitting/standing/computer usage for extended periods of time
  • Ability to utilize video/audio conferencing software tools for internal/external communication
  • Travel to client site
Salary Plan
PMT: Project Management
Job Grade
018

Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here and here.

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.


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About Black & Veatch

Sourced by ZipRecruiter

Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Overland Park, KS, US

Year founded

1915