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Digital Client Success Manager Jobs in Anderson, SC

Varsity Tutors

Digital Media Tutor

Greenville, SC · Remote

$18 - $40/hr

... success and understanding. All from the comfort of your home. Why Join Our Platform? * Earn ... digital workflow management. Guides students through creating graphics for social platforms ...

Head Financial Group, inc.

Be Seen First

Client Relations Coordinator

Greenville, SC · On-site

$35K - $42K/yr

Client Interaction & Service: Act as the first point of contact via phone, email, and in-person ... Claims Handling: Assist clients with filing and managing insurance claims through digital platforms ...

Morgan Stanley

Client Service Associate

Greenville, SC

$13.75 - $18.75/hr

Support the team's marketing strategy by maintaining marketing materials, including digital and ... Proactively participate in firm initiatives directed by local management * Regularly seek ...

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Morgan Stanley

Client Service Associate

Greenville, SC · On-site

$13.75 - $18.75/hr

... secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm ... Business Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Anderson, SC

Digital Client Success Manager information

See Anderson, SC salary details

$13.3K

$85.1K

$150.1K

How much do digital client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for digital client success manager in Anderson, SC is $85,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $104,800.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What job categories do people searching Digital Client Success Manager jobs in Anderson, SC look for?

The top searched job categories for Digital Client Success Manager jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Digital Client Success Manager jobs?

Cities near Anderson, SC with the most Digital Client Success Manager job openings:

Digital Client Success Manager jobs near you

Remote Member Engagement Advisor | Customer Service & Benefits

AO Globe Life

Greenville, SC • On-site, Remote

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Conduct scheduled virtual consultations to explain insurance benefits and assist clients with applications and enrollment.

  • Build and maintain long-term relationships with clients through ongoing communication and customer service.

  • Participate in training, coaching, and mentorship to develop product knowledge and relationship-management skills.

Job description

Remote Member Engagement Advisor | Customer Service & Benefits
Company: Globe Life AO
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship ProvidedBuild Relationships. Help Families. Grow Your Career.
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional and income opportunities?
Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Member Engagement Advisors. In this role, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing exceptional customer service throughout the client experience.
This opportunity combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.
Whether you're beginning a new career or bringing experience from another industry, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.
No previous insurance experience is required.Opportunity Highlights
• 100% Remote - Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Performance-Based Compensation
• Performance Bonuses & Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Flexible Scheduling
• Leadership & Career Advancement OpportunitiesAbout Globe Life AO
For more than 70 years, AO has served working families, including veterans, labor union members, credit union members, associations, and their families.
As part of the Globe Life family of companies, our organization focuses on helping families understand and access supplemental insurance benefits designed to provide greater financial protection and peace of mind.
Our culture is built around service, integrity, mentorship, accountability, and professional development, with opportunities for motivated representatives to continue growing into leadership.What You'll Do
As a Remote Member Engagement Advisor, you'll serve as a trusted resource for clients before, during, and after enrollment.Member Engagement & Support
  • Conduct scheduled virtual consultations through Zoom and phone
  • Welcome and assist new and prospective clients
  • Learn about each client's individual needs and priorities
  • Explain available life, accident, and supplemental health insurance benefits
  • Answer questions regarding coverage and benefit options
  • Provide personalized, needs-based recommendations
  • Guide clients through applications and enrollment
  • Assist with required documentation
Relationship Management
  • Build long-term relationships through professionalism and consistent communication
  • Provide ongoing customer service after enrollment
  • Conduct policy reviews when appropriate
  • Assist with beneficiary updates and policy service requests
  • Help clients navigate applicable claims procedures
  • Maintain organized digital client records
  • Complete timely follow-up communication
  • Follow applicable company procedures and state insurance requirements
Professional Development
  • Participate in structured virtual onboarding
  • Attend weekly training and coaching sessions
  • Receive ongoing mentorship from experienced leaders
  • Strengthen communication, presentation, and relationship-management skills
  • Develop product and industry knowledge
  • Participate in leadership development opportunities
What We Offer
🏠 100% Remote Work
Build your career from home while remaining connected to a collaborative virtual team.
  • Work remotely within the United States
  • No daily commute
  • Virtual client appointments
  • Modern digital business tools
  • Remote training, coaching, and mentorship
⏰ Flexible Scheduling
Organize your work schedule around client appointments, training, and performance goals while enjoying the flexibility of a virtual environment.Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals and families interested in receiving information about available benefits.
This allows you to focus on:
  • Member engagement
  • Benefits education
  • Client consultations
  • Enrollment assistance
  • Relationship building
  • Ongoing customer service

No lead purchasing is required.Weekly Pay & Performance-Based Compensation
This opportunity uses a commission-based compensation structure rather than an hourly wage or guaranteed salary.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Performance recognition programs

There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and performance.
Individual earnings vary based on activity, production, and results. No specific income level is guaranteed.Training & MentorshipNew to Insurance? We Provide the Training.
Previous insurance experience is not required.
Professional development may include:
  • Virtual onboarding
  • Product and benefits education
  • Customer service development
  • Client needs assessment
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment procedures
  • Relationship management
  • Compliance education
  • Weekly coaching
  • One-on-one mentorship
  • Leadership development

Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.Benefits & Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit (ADB) coverage
  • Renewal and residual income opportunities
  • OPEIU Local 277 representation, where applicable
  • Leadership development programs
  • Professional conferences and events
  • Virtual technology and business resources

Eligibility and qualification requirements may apply to individual programs.Career Growth & Leadership Development
AO provides opportunities to advance based on performance, consistency, initiative, and demonstrated leadership ability.
Professional growth opportunities may include:
  • Mentorship
  • Training and development
  • Team leadership
  • Management
  • Senior leadership pathways

Advancement is based on performance rather than seniority alone.Recognition & Incentives
Qualifying performance may be recognized through:
  • Performance bonuses
  • Leadership conferences and conventions
  • Company-sponsored incentive travel
  • Recognition programs and awards
  • Professional development experiences
  • Advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Strong customer service and relationship-building abilities
  • Professionalism, integrity, and reliability
  • Strong problem-solving and critical-thinking skills
  • Self-motivation and personal accountability
  • Excellent organization and time management
  • Confidence communicating through Zoom and phone
  • Comfort using email and web-based technology
  • Positive attitude and willingness to learn
  • Coachability and commitment to professional growth
  • Ability to work independently while collaborating remotely
Helpful Experience
Experience in any of the following can be beneficial but is not required:
  • Customer Service
  • Member Services
  • Client Relations
  • Hospitality
  • Healthcare
  • Education
  • Recruiting
  • Financial Services
  • Banking
  • Retail
  • Administration
  • Call Centers
  • Sales

We welcome motivated candidates from a variety of professional backgrounds.Minimum Requirements
Applicants must:
  • Be 18 years of age or older
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop with webcam and microphone capability
  • Maintain reliable high-speed internet
  • Have a quiet, professional home workspace
  • Be comfortable conducting virtual client appointments
  • Be willing to complete required training
  • Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is available for candidates who are not currently licensed.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.Ready to Take the Next Step?
If you're looking for a remote member services, customer service, and benefits career where you can help working families, develop valuable professional skills, enjoy flexibility, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Member Engagement Advisor opportunity with Globe Life AO.Help People. Build Relationships. Grow Your Future. 🚀

Apply