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Digital Client Success Manager Jobs in Sumter, SC

Unum UK

Client Consultant

Columbia, SC · Remote

Ability to manage competing accountabilities and prioritize client requests through the timely delivery of accurate responses and solutions. * Educate client on specific digital adoption strategies ...

Pwc

MDM Senior Architect-Senior Manager

Columbia, SC · On-site

$124K - $280K/yr

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

Varsity Tutors

Digital Media Tutor

Columbia, SC · Remote

$18 - $40/hr

... success and understanding. All from the comfort of your home. Why Join Our Platform? * Earn ... digital workflow management. Guides students through creating graphics for social platforms ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Sumter, SC

Digital Client Success Manager information

See Sumter, SC salary details

$12.9K

$82.8K

$146.1K

How much do digital client success manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for digital client success manager in Sumter, SC is $82,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $102,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What job categories do people searching Digital Client Success Manager jobs in Sumter, SC look for? The top searched job categories for Digital Client Success Manager jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Digital Client Success Manager jobs? Cities near Sumter, SC with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you

Digital Sales Coordinator

Alpha Media USA LLC

Columbia, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Connoisseur Media in Columbia, South Carolina, is looking for a highly organized and digitally savvy Digital Sales Coordinator to play a key role in helping our sales team grow and scale digital revenue. This position works closely with our Regional Digital Sales Manager, sales teams, and Connrex Digital operations to develop compelling proposals, streamline processes, and provide best-in-class internal support. If you are passionate about digital marketing, enjoy collaborating with sales teams, and thrive in a fast-paced environment where your work directly impacts revenue and client success, this is an exciting opportunity to be part of a growing and innovative media organization.
Responsibilities
  • Sales Enablement: Create digital strategy proposals, presentations, digital audits, and other sales-related documents. Collaborate with other departments in operations as needed.
  • Technical Skills: Utilize Google Slides, Google Business Suite, and our proposal platform for proposal creation with strong attention to detail.
  • Digital Marketing Passion: Demonstrate a solid understanding of digital marketing strategies (programmatic advertising, SEM, SEO, social media, web design) and present them clearly.
  • Continuous Learning: Stay updated on digital marketing trends, offerings, and platforms.
  • Provide timely and accurate responses to inquiries: Address questions and concerns about products, services, orders, and technical issues through various channels (phone, email, chat).
  • Maintain a high level of customer satisfaction within our sales and operations teams: Strive to exceed internal customer expectations by providing excellent service and building positive relationships.

Requirements
  • Relevant digital marketing or business support experience preferred.
  • Strong technical presentation and communication skills.
  • Organized, detailed, and customer-focused.
  • Experience working closely with a sales team.

Benefits:
Connoisseur invests in people who invest in themselves and offers employees a competitive package of health and welfare benefits.
  • Comprehensive Benefits Package: Medical, Dental, and Vision. Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
  • Paid Time Off: 17 PTO days and 10 company holidays.
  • 401(k) Retirement Plan: Employer matching to support your future financial goals.
  • Employee Assistance Program: Free support services for you and your household.

Discover Your Passion at Connoisseur!
We are Connoisseur Media, a broadcast and digital media company serving audiences, advertisers, and local communities. Recognized as one of the top 10 radio broadcasters in the U.S., we operate 216 radio stations in 47 markets and run a growing digital marketing business. From music and news to community events, we create media that matters. Through Connrex Digital, we help brands thrive with smart strategies, engaging stories, and expert PR. At our core, people are our passion and the heart of the Company, and we're proud to be community-minded, with employees who love getting involved and making a difference.
Connoisseur Media is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
If you need an accommodation to complete the application process, please contact us at 1-877-459-5750 or recruitment@connmedia.com and include your full name, contact information, and the accommodation needed to assist you with the application process.

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