ZipRecruiter

Log In

1

Digital Banking Analyst Jobs (NOW HIRING)

Park State Bank

Digital Banking Specialist

Virginia, MN

$24 - $27/hr

The Digital Banking Specialist supports the administration, maintenance, and daily operations of ... Demonstration of strong analytical and critical thinking skills. * Attention to detail and ability ...

next page

Showing results 1-20

All JobsDigital Banking Analyst Jobs

Digital Banking Analyst information

See salary details

$40K

$98.4K

$138K

How much do digital banking analyst jobs pay per year?

As of Jun 9, 2026, the average yearly pay for digital banking analyst in the United States is $98,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What does a Digital Banking Analyst do?

A Digital Banking Analyst is responsible for analyzing and improving digital banking products and services, such as online and mobile banking platforms. They gather and interpret data on user behavior, identify trends, and recommend enhancements to ensure a seamless digital experience for customers. These analysts often work closely with IT, marketing, and compliance teams to implement new features, optimize processes, and ensure security standards are met. Their ultimate goal is to drive customer satisfaction and support the bank's digital transformation initiatives.

How does a Digital Banking Analyst typically collaborate with IT and business teams to improve digital banking services?

Digital Banking Analysts frequently act as a bridge between IT departments and business units. They gather requirements from stakeholders, translate business needs into technical specifications, and ensure that digital banking solutions meet both regulatory standards and client expectations. Regular collaboration includes participating in project meetings, reviewing digital platform performance, and coordinating system updates or new feature rollouts. This teamwork helps ensure that digital banking products are user-friendly, secure, and aligned with the bank’s business goals.

What are the key skills and qualifications needed to thrive as a Digital Banking Analyst, and why are they important?

To thrive as a Digital Banking Analyst, you need strong analytical skills, knowledge of financial services, data analysis, and typically a degree in finance, business, or information technology. Familiarity with digital banking platforms, data analytics tools (such as SQL, Excel, or Tableau), and sometimes certifications like CFA or relevant IT credentials are highly valued. Excellent communication, problem-solving abilities, and adaptability help analysts collaborate with cross-functional teams and interpret data-driven insights effectively. These skills are crucial for optimizing digital banking solutions, enhancing customer experience, and supporting business decision-making in a rapidly evolving financial landscape.
More about Digital Banking Analyst jobs
What cities are hiring for Digital Banking Analyst jobs? Cities with the most Digital Banking Analyst job openings:
What states have the most Digital Banking Analyst jobs? States with the most job openings for Digital Banking Analyst jobs include:
What job categories do people searching Digital Banking Analyst jobs look for? The top searched job categories for Digital Banking Analyst jobs are:
Digital Banking Analyst jobs near you
Infographic showing various Digital Banking Analyst job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% In-person job distribution, with an average salary of $98,397 per year, or $47.3 per hour.
Digital Banking Specialist

Digital Banking Specialist

Burke & Herbert Bank

Alexandria, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Burke & Herbert Bank rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

131st of 141 rated banks

Job description

Acts as a subject matter expert for all Digital Banking products, services, systems and enrollment. Processes Digital Banking daily work including setup, maintenance, end of day and settlement for online banking and treasury management.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provides support for digital banking, including product fulfillment and daily production work.
  • Acts as a technical support resource and Subject Matter Expert for digital banking products, services and systems.
  • Acts as a liaison with digital banking and Treasury Management product vendors to facilitate implementation and periodic maintenance of products.
  • Provides support for commercial account billing and account analysis.
  • Post and review daily transactions from various sources and prepares daily ACH settlement for management approval.
  • Assist with processing work related to Treasury Management services (Wires, RDC, ACH, Positive Pay, etc.)
  • Monitors transaction activity and system alerts to identify and mitigate fraud.
  • Prepares and maintains various reports for tracking, compliance and management review.
  • Investigates, resolves and reports Regulation E (ACH) claims in accordance with bank procedures and regulatory requirements.
  • Reviews and processes digital banking enrollment and maintenance requests, and related services.
  • Answers questions from internal and external customers in a timely, effective and courteous manner.
  • Provide support and process requests received through the digital banking account-opening channel.
  • Works closely with branches and other departments to identify and resolve operational/reporting questions.
  • Utilizes and periodically reviews departmental procedures to ensure compliance with bank expectations, product enhancements and regulatory requirements.
  • Assist in implementing new products/services/systems, helps to ensure processes and procedures adhere to compliance laws and regulations, and participate in system releases/enhancements.
  • Archive daily work into the shared drive and Bank's document repository system.
  • Responsible for complying with department procedures as documented within the BSA Compliance Program Operating Manual.
Other duties
  • Remains current on relevant compliance laws, regulatory requirements and changes Digital Banking products and services.
  • Perform additional duties as assigned.
Skills/Abilities
  • Excellent customer service skills.
  • Working knowledge of the Bank's products and services, account set-up standards and documentation requirements.
  • Proficient in the use of Microsoft Office products, standard office equipment and JHA core system.
  • Ability to multitask with good organizational skills and attention to detail.
  • Good analytical and strong data entry skills.
  • Excellent oral and written communication skills.
  • Ability to work effectively both independently and as part of a team.
Education and Experience
  • Requires minimum of two (2) years banking industry or other relevant experience, sales and service or previous Treasury Management Services and Digital Banking experience.
  • High School Diploma or equivalent.
  • Prior experience in Automated Clearing House (ACH) and Regulation E dispute processing preferred.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel may be required for this position.
This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply