Digital Assistant Jobs in Reston, VA (NOW HIRING)

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Location: Washington, DC Metro (Hybrid). Hybrid role with 2-3 days onsite at client locations. Candidates within 25 miles of a DXC office are expected to be on-site two days per week.

Overview: The UX Designer will create intuitive, user-centered designs for DOD enterprise applications, focusing on usability, accessibility, and visual appeal. This role collaborates with cross-functional teams including developers, product managers, and business analysts-to deliver modern, responsive solutions that meet both user needs and federal security standards. Candidates must hold a DOD Secret Clearance and be a U.S. Citizen.

Key Responsibilities

• Conduct user research (interviews, surveys, workshops, usability studies) with Soldiers, HR professionals, and commanders to capture pain points and requirements.

• Create user personas and journey maps tailored to DOD operational environments.

• Apply Human-Centered Design (HCD) principles throughout the design lifecycle, including research, prototyping, and usability testing.

• Create interactive prototypes, wireframes, and user interfaces using Figma and Adobe XD.

• Document all design artifacts (wireframes, style guides, workflows) in contract management tools and obtain approvals through DOD governance processes.

• Support continuous UX improvement through feedback loops and usability metrics (e.g., System Usability Scale scores, task success rates).

• Develop modular, responsive UI components based on U.S. Web Design System (USWDS) 3.0 and DOD-specific branding standards.

• Ensure mobile-first, accessible design for web and mobile platforms, meeting WCAG 2.1 AA and Section 508 compliance.

• Integrate analytics and dashboards (Kibana, Oracle Analytics) to enable real-time decision-making and improve the user experience.

• Embed in-app guidance (Oracle Guided Learning) and AI-powered support (Oracle Digital Assistant) for training and onboarding.

• Ensure all designs comply with DOD cybersecurity, accessibility, and audit requirements.

Required Skills & Experience

• DOD Secret Clearance and U.S. Citizenship.

• 3+ years of experience in UX design, including enterprise-scale applications.

• Proficiency with Figma, Adobe XD, and USWDS 3.0.

• Experience conducting user research, usability testing, and applying HCD principles.

• Strong communication and collaboration skills.

• Familiarity with DOD HR/pay processes and enterprise application design.

• Experience developing accessible, mobile-first, and responsive interfaces.

• Ability to document and present design artifacts for DOD governance and approval.

Preferred Qualifications

• Bachelor's degree in information technology, Multimedia Design, or related field.

• Experience with analytics platforms (Kibana, Oracle Analytics) and in-app guidance tools (Oracle Guided Learning).

• Experience integrating AI-powered support and chatbots (Oracle Digital Assistant).

• Knowledge of DOD cybersecurity, accessibility, and audit standards.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us viaemail.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.