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Digital Adoption Platform Manager Jobs (NOW HIRING)

Description Sargent & Lundy is establishing a Digital Adoption Platform capability within the ... Managing project scope, schedules, risks, decisions, action items, dependencies, communications ...

Digital Adoption Platform Lead

$170K/yr

Responsibilities Sargent & Lundy is establishing a Digital Adoption Platform capability within the ... Managing project scope, schedules, risks, decisions, action items, dependencies, communications ...

$123K/yr

Description Sargent & Lundyis establishing a Digital Adoption Platform capability within the ... Managing project scope, schedules, risks, decisions, action items, dependencies, communications ...

The Manager, Digital Adoption partners with customers, Strategic Account Managers, branch teams ... platforms * Serve as a trusted advisor by recommending digital solutions that improve customer ...

The Manager, Digital Adoption partners with customers, Strategic Account Managers, branch teams, and internal business partners to increase the adoption and success of the company's digital solutions.

$112K - $169K/yr

Leads processes improvement on areas such as data management, platform deployment and technology ... As a Digital Adoption Representative, you will support two dealers situated in the Southern US ...

New

... CRM, HCM or operational technology platforms * Strong understanding of instructional design ... Experience with digital adoption platforms such as WalkMe, SAP Enable Now or similar technologies

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Digital Adoption Platform Manager information

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$14.5K

$92.9K

$164K

How much do digital adoption platform manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for digital adoption platform manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Digital Adoption Platform Manager jobs?

For Digital Adoption Platform Manager jobs, the most frequently searched job titles are:

Infographic showing various Digital Adoption Platform Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $92,919 per year, or $44.7 per hour.

Digital Adoption Platform Lead

Remote

Sargent & Lundy
Civil Engineering Construction • 1 - 5K employees

$78K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Sargent & Lundy rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Description
Sargent & Lundy is establishing a Digital Adoption Platform capability within the Training & Development group. In this position, you'll act as a singular internal digital adoption consultant and hands-on solution developer. Your initial focus will be supporting WalkMe implementation for S&L's new ERP in coordination with external implementation partner. Alongside this project and as the "go-live" dust settles, you'll help build the foundation for scaling DAP solutions to other software platforms by creating end-to-end governance for how S&L scopes, designs, builds, tests, approves, deploys, maintains, and evaluates WalkMe solutions.
This is a full-time temporary position, scheduled for 40 hours per week, with an estimated duration of 12 months.
Typical Activities Include:
WalkMe Project Coordination for Workday Implementation (with support from external implementation partner)
  • Serving as the primary Training & Development point of contact for the WalkMe Workday implementation project.
  • Coordinating with S&L's external WalkMe implementation partner and internal subject-matter experts to clarify requirements, review proposed solutions, co-build solutions, resolve issues, and maintain alignment with S&L's business and technical needs.
  • Managing project scope, schedules, risks, decisions, action items, dependencies, communications, status reporting.
  • Translating between business, process, technical, and learning perspectives so that WalkMe solutions are usable, maintainable, and aligned with S&L's intended Workday experience.

Process, Governance, and Center of Excellence Development (with support from external implementation partner)
  • Defining and documenting a scalable end-to-end DAP lifecycle, including intake, prioritization, scoping, needs analysis, solution design, build, review, testing, approval, deployment, measurement, maintenance, retirement, and archival.
  • Establishing practical standards, templates, checklists, naming conventions, review criteria, approval gates, documentation expectations, and quality controls that align with existing Training and IT requirements.
  • Establishing a responsibility matrix and clear handoffs among subject-matter experts, process owners, IT, Training & Development, system administrators, and business stakeholders.
  • Supporting knowledge transfer to S&L staff so WalkMe solutions can be maintained and expanded after the temporary assignment ends.

End-to-End Solution Analysis, Design, Development, and Continuous Improvement (for Workday and other platforms)
  • Leading intake and scoping activities to understand the business problem, target audience, user journey, workflow, system context, performance expectations, error traps, pain points, and desired business outcome.
  • Designing solution proposals that define the intended user experience, audience segmentation, WalkMe capabilities, content types, workflow coverage, success measures, dependencies, risks, and maintenance requirements.
  • Creating journey maps, solution maps, storyboards, prototypes, content inventories, requirements documents, and other artifacts to communicate the solution vision and support stakeholder decisions.
  • Building, configuring, and troubleshooting WalkMe solutions that include a range of WalkMe features (smart walkthroughs, launchers, smart tips, surveys, contextual guidance, validation, etc.).
  • Configuring segmentation and personalization so that users receive relevant guidance based on role, audience, workflow, system state, or other appropriate criteria.
  • Documenting build decisions, configuration details, test results, known limitations, release notes, and maintenance requirements.
  • Establishing a recurring optimization and content-maintenance cadence that accounts for Workday releases, business-process changes, system changes, and evolving user needs.
  • Using WalkMe Insights and other available data sources to monitor engagement, task completion, workflow friction, drop-off points, error patterns, search behavior, and other indicators of user experience and adoption.

While this is a remote position, occasional travel to the Chicago office may be required.
Qualifications
We do not sponsor employees for work authorization in the U.S. for this position.
Essential Skills and Experience
  • 5+ years of professional experience in digital adoption, learning technology, instructional design, performance consulting, business analysis, software implementation, change enablement, user experience design, or similar position.
  • Bachelor's degree in Information Systems, Business, Instructional Design, Educational Technology, User Experience Design, Journalism, or similar field.
  • Experience conducting needs analysis and translating business, workflow, and user pain points into practical WalkMe solution designs.
  • Experience building, testing, deploying, and maintaining WalkMe solutions using the full suite of WalkMe apps.
  • Experience creating WalkMe project workflows, governance models, standards, and templates.
  • Experience troubleshooting and resolving issues within WalkMe builds.
  • Strong understanding of user-centered design, change management, performance support, adult learning, and learning-in-the-flow-of-work principles.
  • Strong written and verbal communication skills.
  • Strong organizational, project management, prioritization, and follow-through skills.
  • Strong attention to detail and commitment to quality assurance.
  • Ability to work independently in an emerging capability area where processes, ownership, and standards are still being established.

Valued But Not Required Skills and Experience
  • Experience supporting WalkMe for Workday or another enterprise software platform.
  • WalkMe certification in Builder, Project Lead, or Program Manager roles.

Award-Winning Benefits
At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.
Health & WellnessFinancial BenefitsWork-Life Balance
  • Health Plans: Medical, Dental, Vision
  • Life & Accident Insurance
  • Disability Coverage
  • Employee Assistance Program (EAP)
  • Back-Up Daycare
  • FSA & HSA
  • 401(k)
  • Pre-Tax Commuter Account
  • Merit Scholarship Program
  • Employee Discount Program
  • Corporate Charitable Giving Program
  • Tuition Assistance
  • First Professional Licensure Bonus
  • Employee Referral Bonus
  • Paid Annual Personal/Sick Time (PST)
  • Paid Vacation
  • Paid Holidays
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Flexible Work Arrangements

Compensation Range
$78,016 - $119,191
Transparency Statement
Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.
Equal Opportunity
Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

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About Sargent & Lundy

Sourced by ZipRecruiter

Sargent & Lundy is one of the most experienced full-service architect-engineering firms in the world. Founded in 1891, the firm is a global leader in power and energy with expertise in grid modernization, renewable energy, energy storage, nuclear power, and fossil fuels. Sargent & Lundy delivers comprehensive project services--from consulting, design and implementation to construction management, commissioning and operations/maintenance--with an emphasis on quality and safety. The firm serves public and private sector clients in the power and energy, gas distribution, industrial, and government sectors.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1891

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