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Digital Adoption Manager Jobs in Utah (NOW HIRING)

Flex Dental

Senior Enablement Manager

Provo, UT · On-site

Digital Adoption & In-App Guidance * Design, build, and maintain in-app guidance using Pendo ... Manage and mentor the Technical Writer, providing direction, feedback, and prioritization.

NewAge Inc

Digital Product Owner

Midvale, UT · On-site

Manage release readiness across app store submissions, staged rollouts, feature flags, and rollback ... Increase user adoption, engagement, retention, and satisfaction across key audiences and markets.

New

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site

$55K - $65K/yr

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager ... Support onboarding readiness and account activation to ensure successful platform adoption. * Build ...

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site +1

$55K - $65K/yr

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager ... Support onboarding readiness and account activation to ensure successful platform adoption. * Build ...

Partnerco

Digital Product Owner

Midvale, UT · On-site

Manage release readiness across app store submissions, staged rollouts, feature flags, and rollback ... Increase user adoption, engagement, retention, and satisfaction across key audiences and markets.

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All JobsDigital Adoption JobsDigital Adoption Manager JobsDigital Adoption Manager Jobs in Utah

Digital Adoption Manager information

See Utah salary details

$13.2K

$84.6K

$149.3K

How much do digital adoption manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for digital adoption manager in Utah is $84,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $104,200.00 per year, depending on experience, location, and employer.

What does a digital adoption manager do?

A Digital Adoption Manager is responsible for ensuring that employees or customers effectively use new digital tools, software, or platforms within an organization. They develop strategies, provide training, and create resources to help users overcome challenges related to digital transformation. Their goal is to maximize the value of technology investments by increasing user engagement, reducing resistance to change, and improving overall productivity.

What skills and qualifications are needed to be a digital adoption manager?

To thrive as a Digital Adoption Manager, you need expertise in change management, digital transformation, and a strong understanding of user experience, typically backed by a relevant degree and experience in digital projects. Familiarity with digital adoption platforms (such as WalkMe or Whatfix), data analytics tools, and project management systems is crucial. Outstanding communication, problem-solving, and stakeholder engagement skills help drive user adoption and collaboration across teams. These competencies are essential for ensuring successful integration of digital tools, maximizing user uptake, and achieving organizational objectives.

How does a digital adoption manager collaborate with other departments during technology rollouts?

A Digital Adoption Manager works closely with cross-functional teams such as IT, HR, and department heads to ensure smooth implementation of new digital tools. They coordinate training sessions, gather feedback from end-users, and adjust adoption strategies based on departmental needs. Regular communication and collaboration are essential to address challenges, encourage user engagement, and align technology initiatives with overall business goals. This collaborative approach helps drive higher adoption rates and maximizes the value of digital investments.

What are popular job titles related to Digital Adoption Manager jobs in Utah?

For Digital Adoption Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Digital Adoption Manager jobs in Utah look for?

The top searched job categories for Digital Adoption Manager jobs in Utah are:

What cities in Utah are hiring for Digital Adoption Manager jobs?

Cities in Utah with the most Digital Adoption Manager job openings:

Digital Adoption Manager jobs near you
Infographic showing various Digital Adoption Manager job openings in Utah as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $84,591 per year, or $40.7 per hour.

Senior Enablement Manager

Flex Dental

Provo, UT • On-site

Full-time

Posted 5 days ago

Job description

About Flex Dental:
Flex Dental offers a modern software platform that helps dental practices streamline communication, reduce administrative workload, improve treatment acceptance, and increase payment collection. We provide a full suite of patient engagement and workflow tools, including online scheduling, automated reminders, mobile forms, two-way texting, digital payments, reputation management, and insurance verification - all designed to deliver a better experience for both patients and dental practices.
JOB SUMMARY
The Senior Enablement Manager will own the strategy, development, and execution of Flex Dental's customer enablement program. This role is responsible for creating scalable learning experiences that help customers successfully adopt and grow with Flex-from onboarding and product adoption to new feature education and ongoing training.
This is a highly cross-functional role that partners closely with Product, Customer Success, Support, Onboarding, Marketing, and Engineering to ensure customers have access to timely, engaging, and effective learning resources.
This position will also provide leadership for our internal documentation efforts, overseeing our Technical Writer and helping establish processes and standards for internal knowledge management. While internal enablement is an important responsibility, the primary focus of this role will be building and scaling customer-facing education.
We're looking for someone who thrives in a fast-paced startup environment, enjoys building programs from the ground up, and is excited to make a measurable impact on customer success..
JOB RESPONSIBILITIES
Customer Enablement
  • Develop and execute Flex Dental's overall customer enablement strategy.
  • Design scalable learning programs that improve customer onboarding, product adoption, and long-term success.
  • Create engaging customer education through written documentation, interactive learning paths, videos, webinars, and self-service resources.
  • Measure learning effectiveness and continuously improve content using customer feedback, analytics, and adoption metrics.

Digital Adoption & In-App Guidance
  • Design, build, and maintain in-app guidance using Pendo, including walkthroughs, guides, announcements, and contextual help.
  • Partner with Product and Engineering to identify opportunities to improve customer adoption through digital enablement.
  • Monitor Pendo analytics to optimize customer engagement and identify knowledge gaps.

Training & Education
  • Help develop customer webinars, group training sessions, and other one-to-many educational programs.
  • Partner with the Onboarding and Customer Success teams to identify training opportunities and create scalable solutions.
  • Produce high-quality video tutorials, walkthroughs, and product demonstrations.

Documentation & Knowledge Management
  • Oversee customer-facing documentation, knowledge base articles, FAQs, and user guides.
  • Lead documentation standards, style guides, and content governance.
  • Manage and mentor the Technical Writer, providing direction, feedback, and prioritization.
  • Partner with internal stakeholders to ensure documentation remains accurate, current, and aligned with product releases.

Internal Enablement
  • Partner with department leaders to improve internal knowledge sharing and enablement.
  • Help develop internal documentation, processes, and training materials using Confluence and other knowledge management tools.
  • Work with Product and Engineering to improve documentation workflows through Jira and Confluence.

Cross-Functional Collaboration
  • Partner closely with Product, Engineering, Customer Success, Support, Onboarding, and Marketing to deliver high-quality enablement experiences.
  • Support product launches through training materials, release documentation, webinars, and customer communications.
  • Identify opportunities to improve customer education through automation, self-service resources, and scalable processes.

Additional Responsibilities
  • Contribute to strategic initiatives that improve customer experience, operational efficiency, and product adoption.
  • Perform other duties consistent with the overall objectives of the role.

What You Bring
  • 5+ years of experience in customer enablement, technical training, instructional design, technical writing, or a related SaaS enablement role.
  • Experience building and administering content within a Learning Management System (LMS).
  • Hands-on experience designing and maintaining Pendo guides, walkthroughs, and digital adoption experiences.
  • Strong instructional design skills with the ability to create engaging learning experiences for multiple audiences.
  • Experience producing written documentation, video tutorials, webinars, and interactive learning content.
  • Excellent written and verbal communication skills with exceptional attention to detail.
  • Strong project management and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience collaborating across Product, Engineering, Customer Success, Support, and Marketing teams.
  • Experience leading projects, influencing cross-functional stakeholders, and driving initiatives from concept through execution.
  • Experience managing or mentoring team members is preferred.
  • Familiarity with Jira and Confluence strongly preferred.
  • Experience in a high-growth SaaS or startup environment preferred.

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