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Digital Ad Operations Jobs in Ohio (NOW HIRING)

Foundation Software

Junior PPC Strategist

Strongsville, OH · On-site

$75K - $87K/yr

... operation solutions, is looking for a Junior PPC Strategist to join our marketing team and help ... Write, test, and optimize ad copy (RSAs, expanded text ads) in line with brand voice and messaging ...

Foundation Software

Junior PPC Strategist

Strongsville, OH · On-site +1

$75K - $87K/yr

... operation solutions, is looking for a Junior PPC Strategist to join our marketing team and help ... Write, test, and optimize ad copy (RSAs, expanded text ads) in line with brand voice and messaging ...

New

iHeartMedia

Cluster Program Director

Toledo, OH

... radio digital service in America; * Our social media footprint is 7 times larger than the next ... We have the only complete audio ad technology stack in the industry for all forms of audio , from ...

Charter Manufacturing Company

This role also offers the opportunity to contribute to digital finance initiatives by improving ... Translate financial and operational data into clear insights, risks, and opportunities * Provide ...

iHeartMedia

PMD Talent - 700 WLW

Cincinnati, OH · On-site

... radio digital service in America; * Our social media footprint is 7 times larger than the next ... We have the only complete audio ad technology stack in the industry for all forms of audio , from ...

iHeartMedia, Inc.

Co-Host / Rover's Morning Glory

Cleveland, OH · On-site

$10.75 - $14.50/hr

... radio digital service in America; * Our social media footprint is 7 times larger than the next ... We have the only complete audio ad technology stack in the industry for all forms of audio , from ...

iHeartMedia, Inc.

PMD Talent - 700 WLW

Cincinnati, OH · On-site

... radio digital service in America; * Our social media footprint is 7 times larger than the next ... We have the only complete audio ad technology stack in the industry for all forms of audio , from ...

A-TEK Inc.

Health IT Data Analyst I

Continental, OH · On-site

$70K - $75K/yr

Embracing our digital-first strategy, A-TEK provides enhanced capabilities in application ... Perform quantitative analysis of healthcare and operational data. * Build recurring and ad hoc ...

A-TEK, Inc.

Health IT Data Analyst I

Continental, OH · On-site

$70K - $75K/yr

Embracing our digital-first strategy, A-TEK provides enhanced capabilities in application ... Perform quantitative analysis of healthcare and operational data. * Build recurring and ad hoc ...

Woodward

$142K - $177K/yr

Member Life & AD&D / Long Term Disability / Member Optional Life * Member referral bonus * Spouse ... Focus on leveraging automation, digital tools, and best practices to streamline operations and ...

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Showing results 41-60

All JobsDigital Ad Operations JobsDigital Ad Operations Jobs in Ohio

Digital Ad Operations information

See Ohio salary details

$60.8K

$70.7K

$87.5K

How much do digital ad operations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for digital ad operations in Ohio is $70,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What is a digital ad operations?

A Digital Ad Operations job involves managing the execution, optimization, and reporting of digital advertising campaigns. Professionals in this role work with ad servers, trafficking systems, and programmatic platforms to ensure ads are delivered correctly and perform efficiently. They collaborate with internal teams, advertisers, and platforms to troubleshoot issues, track performance metrics, and maximize campaign effectiveness. Strong analytical skills, attention to detail, and technical knowledge of digital advertising technologies are essential for success in this role.

What are the daily responsibilities of a digital ad operations?

In a Digital Ad Operations role, you can expect to manage the setup, trafficking, and optimization of digital ad campaigns across various platforms. Daily tasks often include monitoring campaign delivery and performance, troubleshooting technical issues, analyzing campaign data, and coordinating with account managers, sales teams, and creative teams to ensure all assets are running smoothly. You may also be responsible for generating performance reports, implementing ad tags, and ensuring compliance with industry standards. Effective collaboration and proactive communication with other departments are key components of a successful day in this role.

What skills and qualifications are needed to thrive in digital ad operations?

To thrive in Digital Ad Operations, you need a solid understanding of digital advertising platforms, campaign management, data analysis, and attention to detail—often supported by a bachelor’s degree in marketing, communications, or a related field. Technical proficiency with ad serving platforms (such as Google Ad Manager, DV360, or The Trade Desk), analytics tools, and knowledge of ad tagging and tracking are typically required. Excellent problem-solving skills, effective communication, and the ability to multitask are important soft skills for this fast-paced role. These competencies are essential to ensure seamless ad delivery, optimize campaign performance, and collaborate efficiently with internal teams and external partners.

What are the most commonly searched types of Digital Ad Operations jobs in Ohio?

The most popular types of Digital Ad Operations jobs in Ohio are:

What are popular job titles related to Digital Ad Operations jobs in Ohio?

For Digital Ad Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Digital Ad Operations jobs in Ohio look for?

The top searched job categories for Digital Ad Operations jobs in Ohio are:

What cities in Ohio are hiring for Digital Ad Operations jobs?

Cities in Ohio with the most Digital Ad Operations job openings:

Digital Ad Operations jobs near you
Infographic showing various Digital Ad Operations job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, 11% Hybrid, and 23% Remote job distribution, with an average salary of $70,708 per year, or $34 per hour.

Director, Contact Center Operations

Medical Service Company

Cleveland, OH • Hybrid

$73K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Medical Service Company rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).
MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!
We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included!
Apply today to become a part of our dynamic team!
  • Competitive Pay
  • Advancement Opportunities
  • Medical, Dental amp; Vision Insurance
  • HSA Account w/Company Contribution
  • Pet Insurance
  • Company provided Life and AD amp;D insurance
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Employee Referral Bonus Program
  • Social Recognition Program
  • Employee Engagement Opportunities
  • CALM App
  • 401k (with a matching program) / Roth IRA
  • Company Discounts
  • Payactiv/On-Demand Pay
  • Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
The Director, Contact Center Operations leads all contact center functions at Medical Service Company, driving standardization, best‑in‑class customer service, and operational efficiency. This role ensures a consistent, high‑quality patient experience across all contact channels by leveraging data, technology, and innovation. The leader will advance the use of virtual voice agents, AI, and automation to improve responsiveness, reduce manual work, and scale operations effectively.
Responsibilities and Duties:
Contact Center Leadership amp; Oversight
  • Provide end-to-end leadership for all Medical Service Company revenue cycle contact center operations, ensuring consistent execution across teams.
  • Establish and maintain standardized workflows, policies, and procedures to drive consistency, quality, and scalability.
  • Ensure delivery of best-in-class customer service by setting clear service standards, monitoring performance, and driving continuous improvement in patient experience.
Standardization amp; Process Excellence
  • Lead enterprise-wide standardization of contact center processes, scripting, escalation paths, and performance expectations.
  • Identify variation, inefficiencies, and breakdowns in workflows; drive root-cause analysis and sustainable solutions.
  • Partner cross-functionally (IT, Revenue Cycle, Clinical, Quality, Compliance, HR) to align contact center processes with organizational goals and regulatory requirements.
Customer Experience amp; Quality
  • Own customer service strategy and execution in relation to contact centers, ensuring interactions are empathetic, compliant, efficient, and solution-oriented.
  • Oversee scripting standards and tools to ensure accuracy, compliance (HIPAA), and consistency across all contact channels.
  • Leverage quality monitoring, coaching, and feedback loops to continuously elevate team member performance and patient satisfaction.
Technology, Virtual Agents amp; AI Enablement
  • Drive adoption and optimization of virtual voice agents, AI, and automation to improve access, reduce handle time, and increase self-service.
  • Partner with technology teams to identify opportunities where AI and digital tools can eliminate manual work, reduce errors, and enhance the customer journey.
  • Use data and insights from AI tools, call analytics, and reporting to inform staffing models, process improvements, and strategic decisions.
Performance Management amp; Analytics
  • Establish and manage KPIs across productivity, quality, service levels, and customer satisfaction.
  • Analyze trends and performance data to proactively address risks, identify opportunities, and guide operational strategy.
  • Ensure leaders and teams are held accountable to performance standards through clear expectations, coaching, and development plans.
People Leadership amp; Development
  • Build, mentor, and develop high-performing leadership teams with a focus on accountability, engagement, and growth.
  • Ensure consistent training, onboarding, and ongoing development aligned to standardized processes and service expectations.
  • Foster a culture of innovation, continuous improvement, and customer-centric thinking.
Compliance amp; Governance
  • Ensure contact center operations comply with payer requirements, billing procedures, and all federal, state, and local regulations.
  • Maintain strict adherence to HIPAA and patient confidentiality standards.
  • Stay informed of regulatory and policy changes and proactively adjust operations as needed.
Qualifications:
Education: Undergraduate Degree, Business Administration preferred.
Experience/Knowledge/Skills/Physical Requirements:
  • Minimum of five (5) years of progressive leadership experience in contact center operations.
  • Demonstrated success leading large, multi-team contact center environments.
  • Strong background in process standardization, performance management, and operational transformation.
  • Experience leveraging technology, automation, virtual agents, or AI to drive efficiency and improve customer experience.
  • Data-driven leader with strong analytical, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills with a customer-first mindset.
  • Proficiency in contact center technologies, reporting tools, and Microsoft Office.
  • Strategic thinker with the ability to translate vision into execution.
  • Comfortable leading change and driving adoption of new tools and ways of working.
  • Collaborative partner who builds strong cross-functional relationships.

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