Digital Accessibility Program Manager Jobs in Houston, TX

Description -

This role is responsible for leading large global training consulting projects and delivering campaigns related to the HP Compliance Learning Portfolio. The role requires collaboration with cross-organizational teams, and shaping the strategy for compliance learning and development priorities impacting all HP business units. The role applies advanced learning and development, and compliance subject knowledge to manage programs from strategy to implementation. The role operates at consultant level directly influencing stakeholders with subject matter expertise and learning thought leadership. The role contributes to the management of operational goals, finances, introducing process improvements, and aligning program priorities with business strategies.

Responsibilities

• Leads the global compliance training portfolio in partnership with key business and functional stakeholders. Manages the strategic planning and execution of the global compliance training campaigns through all phases of the implementation including; needs assessments, solutions development and design, implementation and tracking, and continuous improvement and iterations. Ensure the flawless delivery of all compliance campaigns assigned.
• Effectively manage stakeholders and ensures a documented and agreed understanding of stakeholder expectations for deliverables, timelines, and budget.
• Formulates the development of learning strategies for compliance projects and programs that impact multiple businesses.
• Lead multiple large projects and programs with global and cross-organizational program teams on needs assessment, intervention selection, design, development, implementation, reporting, and continuous innovation and improvement of learning solutions.
• Applies advanced subject matter knowledge to manage program lifecycle from strategy development to implementation. Stays abreast of current market and learning technology trends, provides thought leadership, and provides guidance, consulting and expertise for other project/program managers as well as throughout the organization.
• Program manages to ensure projects and campaigns are completed to the agree schedule. Manages deliverable quality, learner experience, and accessibility standards. Displays strong project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and delivering results.
• Participate in vendor identification, cyber-security, privacy, negotiating, formal contracting and procurement processes. Focus on ensuring clarity in the contracting phase, ongoing management of the deliverables, cost controls, issue resolution, award applications, and continuous improvement of vendor performance and productivity delivering competitive costs.
• Manages the portfolio in the HP Learning Management System and ensures 100% accuracy of all learning data. Manages the assignment process, tracking of employee completions, resolution of employee completion issues and reporting of results to HP management stakeholders.
• Management of process mailboxes, and responding to and resolving requests related to integrity training, privacy training, compliance training, cybersecurity training, and privacy training for CWs
• Develops and implements learning evaluation strategies using the Kirkpatrick framework. Completes post campaign reviews and analysis to drive improvement in future campaigns.
• Develop and implements new workflows using AI to drive improved learning solution performance, enhanced learner experience, reduction in design and campaign lead-times, and saving in terms of work effort and costs. Drives simplification of operational processes and elimination of non-value add work through simplification and automation.

Education & Experience Recommended
Four-year or Graduate Degree in Learning and Development, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 3-5 years of relevant work experience, preferably in consulting, training design, facilitation, project management, and learning technologies
Knowledge & Skills

• Knowledge of compliance landscape and expert knowledge related to the fields of Integrity at HP, Global Trade, Privacy and Cybersecurity
• Adult education and adult learning principles
• Agile Methodology
• Articulate Rise and Storyline and/or other design development tools
• Blended learning, virtual and instructor-led training techniques
• Content and curriculum development
• Instructional design and storyboarding
• Training evaluation
• Learning Management Systems
• Change management
• Data analysis (Business Intelligence, Excel, Power BI)
• Experience with AI tools including Co-pilot and Power Automate
• Project Management
• Understanding of Accessibility and adherence to legislation

Cross-Org Skills

• Effective Communication
• Problem solving skills
• Managing ambiguity
• Influence and stakeholder management
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
  

Knowledge and Skills:

• Strong learning and development consulting skills
• Strong team player who builds high trust relationships,
• Agile thinker who can balance multiple priorities and is quick to collaborate as new changes and challenges arise.
• Ability to adapt to new complexities, change approach, and the need to think and act fast, with courage and a willingness to learn as you go.
• Demonstrates excellent problem-solving skills.
• Willing to experiment and develop new ideas and creative approaches to employee learning and development.
• Customer-obsessed and focuses on identifying development priorities in collaboration with key stakeholders. Measures impact, customer satisfaction, and iterates constantly to ensure relevance of content and approaches.
• Strong program management skills, business and financial acumen, and change management skills.
• Highly curious about AI and the transformation of work.

Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is$115,000to$140,000USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

Health insurance

• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance

Generous time off policies, including:

• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP'sEEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"