1

Dialog Direct Jobs in Virginia (NOW HIRING)

... dialog. We strive to support our associates in putting their best foot forward and helping our ... and/or Regional Director. Required Skills • Excellent customer service by exhibiting ...

... dialog. We strive to support our associates in putting their best foot forward and helping our ... and/or Regional Director. Required Skills • Excellent customer service by exhibiting ...

next page

Showing results 1-20

Dialog Direct information

See Virginia salary details

$32.2K

$55.4K

$86.7K

How much do dialog direct jobs pay per year?

As of Jul 12, 2026, the average yearly pay for dialog direct in Virginia is $55,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $62,500.00 per year, depending on experience, location, and employer.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Dialog Direct, and why are they important?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.
What are popular job titles related to Dialog Direct jobs in Virginia? For Dialog Direct jobs in Virginia, the most frequently searched job titles are:
Infographic showing various Dialog Direct job openings in Virginia as of July 2026, with employment types broken down into 17% Locum Tenens, 19% Full Time, 1% Part Time, 1% Contract, 55% Nights, and 7% Summer. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,426 per year, or $26.6 per hour.
Medical Science Liaison Hematology KY W VA W TN S IN

Medical Science Liaison Hematology KY W VA W TN S IN

Johnson & Johnson

Roanoke, VA

Full-time

Medical, Retirement, PTO

Posted 26 days ago


Johnson & Johnson rating

8.2

Company rating: 8.2 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

30th of 74 rated pharmaceutical


Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Medical Affairs Group

Job Sub Function:

Medical Science Liaison

Job Category:

Scientific/Technology

All Job Posting Locations:

Evansville, Indiana, United States, Lexington, Kentucky, United States, Louisville, Kentucky, United States, Lynchburg, Virginia, United States, Memphis, Tennessee, United States of America, Roanoke, Virginia, United States of America

Job Description:

Johnson & Johnson Innovative Medicines is recruiting for a Medical Science Liaison, Hematology, to cover the Kentucky / Western Tennessee / Southern Indiana / Western Virginia territory.

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Medical Science Liaison (MSL) is considered the field-based scientific and clinical expert on current and future Innovative Medicine Oncology products. The MSL is responsible for providing fair balanced, objective, scientific information, and education to health care professionals and to internal partners as required by scientific and business needs. The MSL is also responsible for staying abreast of current scientific and treatment landscape trends in the relevant therapeutic areas and providing research support for the company as well as investigator-initiated studies.

The Medical Science Liaison will:

  • Develop and maintain a strategic and comprehensive territory plan and will build strong relationships with various community and academic opinion leaders/ KOLs in the territory.

  • Engage in high-level scientific and research discussions with KOLs and OLs to serve as a resource for them and to understand their perspectives on the current treatment landscape in the relevant disease area.

  • Identify provider educational needs and address those with tailored responses.

  • Deliver relevant scientific data tailored to HCP needs through clear and effective dialog/ presentation.

  • Consistently execute upon the current Medical Affairs strategy and MSL priorities

  • Respond to unsolicited research/clinical inquiries from external stakeholders promptly.

  • Collect and submit high quality actionable insights aligned with current strategic priorities of the organization.

  • Utilize insights and MSL tools to develop a strategic approach for customer engagements within territory.

  • Provide research support for company-sponsored and investigator-initiated studies.

  • Compliantly collaborate with internal stakeholders including but not limited to MSL field partners, R&D, US as well as Global Medical Affairs teams, clinical operations, sales, and marketing teams

  • Demonstrate strong scientific acumen through self-reading, engaging in journal clubs, attending educational seminars, attending local and national congresses, and engaging in scientific discussion with peers.

  • Will foster a culture of inclusion and belonging (internally and externally), increasing engagement, productivity and innovation that reflects the diverse communities we serve.

  • Develop a thorough understanding and competence in the following areas -regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; Medical Affairs SOPs and guidelines.

  • In collaboration with direct manager, MSL will develop and implement a performance and development plan as well as conduct additional leadership projects.

  • Perform all administrative requirements in a timely, accurate and compliant manner (e.g. expense reports, documentation of activities)

Requirements:

  • A Doctorate level degree or equivalent experience is required (PharmD, PhD, MD, Advanced Practice Providers)

  • Post graduate experience is required for Doctoral level candidates, with preference for Oncology clinical experience.

  • Scientific Acumen: In-depth scientific and/or therapeutic knowledge.

  • Research and/ or health care system knowledge.

  • Ability to support a specific territory with up to 70% travel. Should hold a valid US Driver’s License.

Preferred:

  • 2+ years of relevant experience, preferably in MSL role.

  • Residency/fellowship preferred.

  • Board certification for clinical degrees preferred.

The anticipated base salary for this position is $115,000 and $197,800. This position is eligible for a company car through the Company’s FLEET program. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

Additional Description for Pay Transparency:

#J-18808-Ljbffr

What Johnson & Johnson employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom