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Dialer Jobs in Virginia (NOW HIRING)

GEICO

Dialer - Outbound Calls

Norfolk, VA

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of ...

New

GEICO

Dialer - Outbound Calls

Norfolk, VA · On-site

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of ...

Lincare

Customer Service Rep

Lynchburg, VA

$15 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Chantilly, VA · On-site

$15 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Lynchburg, VA · On-site

$15 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Chantilly, VA

$15 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Pitch Health Solutions LLC

Transfer Agent

Richmond, VA · On-site +1

$25/hr

Handle outbound calls on our dialer (no cold leads). * Follow a simple script to verify customer info and pre-qualify interest. * Transfer qualified customers to licensed insurance agents. * Earn ...

C&F Finance

Collections Account Manager

Henrico, VA · On-site

Stay logged into the dialer/phone system and handle all incoming calls * Understanding of all audits and reviews to correct deficiencies or to apply changes and recommendations * Work NSF, first pay ...

C&F Finance

Collections Account Manager

Henrico, VA

Stay logged into the dialer/phone system and handle all incoming calls * Understanding of all audits and reviews to correct deficiencies or to apply changes and recommendations * Work NSF, first pay ...

C&F Finance

Collections Account Manager

Henrico, VA

Stay logged into the dialer/phone system and handle all incoming calls * Understanding of all audits and reviews to correct deficiencies or to apply changes and recommendations * Work NSF, first pay ...

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All JobsDialer JobsDialer Jobs in Virginia

Dialer information

See Virginia salary details

$10.9K

$34.5K

$38.2K

How much do dialer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for dialer in Virginia is $34,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $37,200.00 per year, depending on experience, location, and employer.

What is a dialer?

A dialer job is any job in a call center that focuses on the predictive dialer system. Your duties vary depending on your seniority, but they could include working with management to develop an overall center strategy, performing daily uploads and downloads of names and phone numbers, documenting dialer activity, analyzing dialer information for possible issues, or adjusting dialer systems for maximum efficiency and performance. Regardless of your position, your responsibilities include reporting issues with the system to your supervisor. You could also be in charge of maintenance of the dialer systems. Typical job titles in this field include dialer administrator and dialer analyst.

What does a dialer do?

Dialers are professionals who operate automated calling systems, often in call centers, to connect customers or prospects with sales or support representatives. Their main responsibilities include managing outbound and sometimes inbound calls, ensuring call lists are followed, updating records, and sometimes handling basic customer inquiries. Dialers help improve efficiency by reducing manual dialing and optimizing the workflow for sales or customer service teams. They may also monitor call metrics and report on campaign performance. The role requires attention to detail, communication skills, and familiarity with call center technology.

What are some common challenges dialers face when managing high call volumes, and how can they be addressed?

Dialers often encounter challenges such as maintaining a high level of accuracy and professionalism while handling a large number of outbound calls in a short timeframe. This can sometimes lead to fatigue, stress, or decreased call quality. To address these challenges, it's important to develop strong time management skills, utilize call scripts effectively, and take regular short breaks to avoid burnout. Additionally, collaborating with team members and supervisors for support and feedback can help improve performance and maintain a positive work environment.

What is the difference between Dialer vs Customer Service Representative?

AspectDialerCustomer Service Representative
Primary RoleAutomates outbound/inbound calls to prospects or clientsHandles customer inquiries, provides support, and resolves issues
Required SkillsBasic computer skills, familiarity with dialing softwareCommunication skills, problem-solving, product knowledge
Work EnvironmentCall centers, sales teams, telemarketingCustomer service departments, support centers
Common CertificationsNone typically requiredCustomer service certifications (optional)

While a Dialer focuses on automating and managing outbound or inbound calls, a Customer Service Representative directly interacts with customers to address their needs. Both roles may work in call centers, but their core functions and skill requirements differ significantly.

More about Dialer jobs

What are the most commonly searched types of Dialer jobs in Virginia?

The most popular types of Dialer jobs in Virginia are:

What are popular job titles related to Dialer jobs in Virginia?

For Dialer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Dialer jobs in Virginia look for?

The top searched job categories for Dialer jobs in Virginia are:

What cities in Virginia are hiring for Dialer jobs?

Cities in Virginia with the most Dialer job openings:

Dialer jobs near you
Infographic showing various Dialer job openings in Virginia as of August 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Temporary. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $34,455 per year, or $16.6 per hour.

Dialer - Outbound Calls

GEICO

Norfolk, VA

Full-time

Posted 3 days ago

New

GEICO rating

8.0

Company rating: 8.0 out of 10

Based on 363 frontline employees who took The Breakroom Quiz

164th of 309 rated insurance

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.


The GEICO Pledge:

Great Company:Protecting customers through life's twists and turns with innovation and integrity.

Great Careers:Personalized development programs, mentorship, and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GEICO logo

About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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