These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family ...
These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family ...
These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family ...
These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family ...
Dial Ride information
See Seattle, WA salary details
$11.49 - $14.92
6% of jobs
$17.97 is the 25th percentile. Wages below this are outliers.
$14.92 - $18.35
21% of jobs
The median wage is $21.71 / hr.
$18.35 - $21.79
23% of jobs
$21.79 - $25.22
12% of jobs
$25.22 - $28.65
6% of jobs
$28.65 - $32.08
6% of jobs
$32.20 is the 75th percentile. Wages above this are outliers.
$32.08 - $35.51
7% of jobs
$35.51 - $38.95
6% of jobs
$38.95 - $42.38
6% of jobs
$42.38 - $45.81
4% of jobs
$45.81 - $49.24
1% of jobs
$11
$27
$49
How much do dial ride jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for dial ride in Seattle, WA is $27.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $33.94 per hour, depending on experience, location, and employer.
What are some common challenges Dial Ride drivers face, and how are they supported by their teams?
Dial Ride drivers often encounter challenges such as navigating traffic, assisting passengers with mobility needs, and adhering to tight schedules. Teamwork is essential—dispatchers provide real-time support, and supervisors offer training on handling difficult situations. Regular meetings and communication help address issues like route changes or passenger concerns, ensuring drivers have the resources and guidance they need to provide safe, reliable service.
What are Dial Ride drivers?
Dial Ride drivers are professionals who operate vehicles to provide transportation services for individuals who are unable to use regular public transit, often due to age, disability, or mobility challenges. They assist passengers with boarding and exiting the vehicle and may help with securing wheelchairs or other mobility aids. Dial Ride services are typically scheduled in advance and are designed to offer door-to-door or curb-to-curb rides, ensuring accessibility and convenience for those with special transportation needs.
What is the difference between Dial Ride vs Paratransit Driver?
| Aspect | Dial Ride | Paratransit Driver |
|---|---|---|
| Credentials | Driver's license, background check | Driver's license, background check, possibly specialized training |
| Work Environment | Community-based, flexible scheduling | Vehicle operation, passenger assistance, fixed routes or schedules |
| Employer & Industry | Transportation services, local transit agencies | Public transit agencies, private transportation providers |
Both Dial Ride and Paratransit Driver roles involve transporting passengers, often with mobility challenges. While Dial Ride typically offers flexible, community-based transportation, Paratransit Drivers often operate scheduled routes with a focus on accessibility. The roles share similar credentials but differ in work environment and operational scope.
What are the key skills and qualifications needed to thrive as a Dial-A-Ride Driver, and why are they important?
To thrive as a Dial-A-Ride Driver, you generally need a valid driver's license with a clean driving record, knowledge of local routes, and sometimes a commercial driving permit. Familiarity with scheduling software, GPS navigation systems, and basic vehicle maintenance is typically required. Excellent interpersonal skills, patience, and reliability help drivers provide safe and courteous service to passengers with special transportation needs. These skills and qualities are vital to ensure timely, safe, and positive experiences for riders who depend on accessible transit options.
What are popular job titles related to Dial Ride jobs in Seattle, WA? For Dial Ride jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Dial Ride jobs in Seattle, WA look for? The top searched job categories for Dial Ride jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Dial Ride jobs? Cities near Seattle, WA with the most Dial Ride job openings:
$23/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Job description
Title: NEMTCustomer Service Representative
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, multiple shifts available:
Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Join us!
Hopelink programs work in tandem to fill gaps, supporting each family or individual's unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to https://www.hopelink.org/
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!
Hopelink Values:
Growth & Human Potential
Relationships Built in Trust
Culture of Belonging
Quality of Our Work
Community-Centered
Fiscal & Data Stewardship
We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, multiple shifts available:
- Monday - Friday, 8:00am - 5:00pm
- Monday - Friday, 11:00am - 8:00pm
- Monday - Friday, 12:00pm - 9:00pm
- Wednesday - Sunday, 8:00am - 5:00pm
Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Join us!
Hopelink programs work in tandem to fill gaps, supporting each family or individual's unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to https://www.hopelink.org/
The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.
The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.
What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!
- Customer Service Mindset
- Strong oral and written skills
- Proficiency in Word
- Problem solver who can adapt to changing call center environment.
- Previous experience in a call center a plus
- Fluency in Spanish, Russian, Vietnamese, Arabic or Somali a plus
- Respond to inquiries via calls, web chats, and other channels to collect client information for transportation requests.
- Guide clients through eligibility screening, identifying required documents and resources for verification and service suitability.
- Handles customer complaints as the primary point of contact, aiding clients in identifying and resolving issues.
- This position is a Service Critical Employee with specific attendance requirements:
- Employee must manage own transportation needs in adverse weather, including possible limitations to public transportation options. Regular attendance and punctuality are essential to our business and to this position.
- Compensation: $23.00/hour
- Up to 10 paid vacation and sick days annually and 10 paid holidays,
- Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
- Medical, Dental and Vision benefits after 1 month waiting period
- Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
- Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
- Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
- Annual Performance Reviews with Merit Increase Opportunities
Hopelink Values:
Growth & Human Potential
Relationships Built in Trust
Culture of Belonging
Quality of Our Work
Community-Centered
Fiscal & Data Stewardship
We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.
About Hopelink
Sourced by ZipRecruiter
Industry
Non-profits
Company size
201 - 500 Employees
Headquarters location
Redmond, WA, US
Year founded
1971