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Dhl Operations Jobs (NOW HIRING)

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Manager (Operations Manager II) ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. As an Operations Supervisor at DHL Supply Chain ...

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Dhl Operations information

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How much do dhl operations jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for dhl operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Dhl Operations vs Dhl Warehouse Associate?

AspectDhl OperationsDhl Warehouse Associate
Primary ResponsibilitiesOverseeing logistics, managing shipments, coordinating delivery schedulesPicking, packing, and processing shipments within the warehouse
Required SkillsLogistics knowledge, organizational skills, communicationPhysical stamina, attention to detail, basic computer skills
Work EnvironmentOffice and warehouse settings, supervisory rolesWarehouse floor, manual labor tasks
CertificationsLogistics or supply chain certifications often preferredNone typically required, but safety training is common

While Dhl Operations involves managing logistics and overseeing shipment processes, Dhl Warehouse Associates focus on the physical handling of goods within the warehouse. Both roles are essential in the supply chain but differ in responsibilities and required skills.

What are some common challenges faced in a DHL Operations role, and how can they be effectively managed?

In a DHL Operations role, common challenges include managing tight delivery schedules, coordinating logistics across multiple departments, and adapting to unexpected disruptions such as weather or equipment issues. Effective time management, clear communication, and the ability to quickly prioritize tasks are essential to overcoming these hurdles. DHL typically provides robust training and utilizes advanced tracking systems to support operational efficiency, but being proactive and solution-oriented is key to success in this fast-paced environment.

What are DHL Operations?

DHL Operations refer to the processes and activities that ensure the efficient movement, sorting, and delivery of parcels, freight, and documents through DHL’s global logistics network. This includes tasks such as package sorting, shipment tracking, customs clearance, warehouse management, and last-mile delivery. Employees in DHL Operations work across various roles to ensure shipments are handled securely and delivered on time, supporting both domestic and international logistics solutions.

What are the key skills and qualifications needed to thrive in DHL Operations, and why are they important?

To thrive in DHL Operations, you need strong logistics knowledge, attention to detail, and often a background in supply chain management or a related field. Familiarity with warehouse management systems (WMS), shipment tracking tools, and safety certifications such as OSHA are typically required. Excellent teamwork, communication, and problem-solving skills help individuals stand out in coordinating complex shipments and adapting to fast-paced changes. These skills ensure efficient, accurate delivery processes and high customer satisfaction in a competitive logistics environment.
More about Dhl Operations jobs
What cities are hiring for Dhl Operations jobs? Cities with the most Dhl Operations job openings:
What states have the most Dhl Operations jobs? States with the most job openings for Dhl Operations jobs include:
Infographic showing various Dhl Operations job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 2% As Needed, 1% Full Time, 90% Part Time, 3% Temporary, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Director ACS Field Operations (US & CA)

DHL Network Operations (USA), Inc.

Erlanger, KY • On-site

Full-time

Posted yesterday


Job description

DHL Express - a company that connects people!
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today...

We are looking for a Director ACS Field Operations (US & CA) based in Erlanger, United States of America.

This position serves as the primary performance interface between ACS and all internal and external handling operations. The ACS service organization is a "virtual" organization, so the holder of this role must be comfortable directing an operation using internal and external suppliers. The criteria used to evaluate success will be transit performance, build up density, capacity utilization, and operational unit costs.

How will you contribute to the success of DHL?
  • Responsible for establishing and maintaining operating procedures and performance, providing exceptional service, meeting the appropriate service level targets, setting contractual agreements, ensuring and analyzing service delivery performance, leveraging ACS tools and engaged with technology, and driving improved performance at reduced unit costs. 
  • Provides guidelines to a cargo operation and warehouse to ensure handling operations are consistent with the group business strategy.
  • Monitors quality and adherence to IATA and Global ACS standards and is responsible for constant improvement and optimization of products, density, build and service.
  • Develops a high performance, service-oriented Cargo culture within the Hub and surrounding warehouses.
  • Operational Planning - Work with ACS service providers to ensure compliance of Global Standard Operating Processes and Service performance objectives, including: DHL HUB Management, DHL Network Control Group Management, DHL Network Planning & ULD Management, DHL Linehaul Planning, All 3rd party handling companies / CFS Contracts / GHA's (as appropriate), Trucking companies / vendors, Interline carriers / Airlines, DHL Regulatory, Service Quality teams, and Legal entities
  • Operations - Daily / Weekly reviews service quality & compliance to the ACS GSOP. Identifies shortfalls and directs Operations on immediate and long-term recovery contingencies. (E.g. station staffing issues, Import Customs delay, lost Export documentation, shipment misroutes, ACS GSOP compliance, etc...). 
  • Customer management - Personally handles escalated complaints from key account management.
  • Build Planning - Work with Capacity Management, Network Operations, Network Planning, Load Control and ground handling operations to ensure ACS capacity is utilized as planned. Implement new truck routes to supplement air capacity. Work with the HUBs and all local CFS locations to improve Unit Load Device utilization in order to maximize ACS revenue opportunities. 
  • Analysis and Quality Improvement - Support the data, metrics, and analytical capabilities needed to measure and improve service performance, reduce unit costs and align with GSOP, e.g. Capacity utilization -analysis of ACS capacity utilization, overnight vs second day splits, overbooking, etc... for purposes of creating incremental revenue opportunities
  • Technology - Support ACS systems reviews; ACS users on how to leverage Cognos, TGV, pTGV, CMS and OCNT. 
  • Vendor management - Measure and improve performance of all 3rd party handling agreements. Regulatory - Ensure all safety, security, and regulatory requirements are incorporated into ACS in-house and 3rd party operating procedures.
Do you have what it takes?
  • Educated at the University Level, or equivalent work experience.
  • Must have 10 years of Cargo related Operations experience; specific to Air Cargo carriage, Cargo process and Cargo programs. 
  • Good diversity of front line management experience is essential.
  • Motivated individual - must be self-driven and self-guided, must have a passion for getting things done better and more quickly. 
  • Strength in Cargo process management, with experience ensuring and implementing new programs and initiatives. 
  • Candidate should have experience in Capacity Management and Revenue Optimization. Should have clear understanding of capacity/allocation process. Should have superior understanding of ULD contours and aircraft configurations to maximize utilization, density, and revenue potential.
  • Quality - improvement experience is desired using one of the leading process improvement formats (1st Choice, Six Sigma, Prince2, etc...)
  • Quantitative skills - must "manage by the numbers". Demonstrate performance measurement processes to improve results. Must be highly competent compiling data in Excel, and being able to perform analysis and draw insights. Knowledge of Access, VB, etc..., would be a required. 
  • Technology - Prefer someone who has played a leadership role in ensuring requirements and implementing new technology in large organizations. 
  • Communications - must be adept at presenting ideas and concepts to groups in both formal and informal settings. 

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor's, Master's, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Recruitment Team

Employment Type: FULL_TIME