DHL Supply Chain is the world's leading logistics company and one of our fascinating contracts ... Our expert teams work together to deliver for our customers across a range of industries including ...
DHL Supply Chain is the world's leading logistics company and one of our fascinating contracts ... Our expert teams work together to deliver for our customers across a range of industries including ...
Promoting DHL Express services to new and existing clients * Acting as the customer's point of contact to ensure all queries or issues are dealt with appropriately * Coordinating with different ...
Promoting DHL Express services to new and existing clients * Acting as the customer's point of contact to ensure all queries or issues are dealt with appropriately * Coordinating with different ...
Associ au support client
Montreal, QC · On-site
Ensuring front office customer service (telephone and reception desk). * Completing internal ... Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring ...
Associ au support client
Montreal, QC · On-site
Ensuring front office customer service (telephone and reception desk). * Completing internal ... Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring ...
Associ au support client
Montreal, QC · On-site
Ensuring front office customer service (telephone and reception desk). * Completing internal ... Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring ...
Associ au support client
Montreal, QC · On-site
Ensuring front office customer service (telephone and reception desk). * Completing internal ... Managing the use of DHL or FEDEX. * Ensuring the timely processing of Tax Credit Forms. * Ensuring ...
DHL Supply Chain is the world's leading logistics company and one of our fascinating contracts ... Our expert teams work together to deliver for our customers across a range of industries including ...
DHL Supply Chain is the world's leading logistics company and one of our fascinating contracts ... Our expert teams work together to deliver for our customers across a range of industries including ...
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in ... Experience with courier companies (Purolator, DHL, FedEx, UPS, etc.) * Basic mathematical skills
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in ... Experience with courier companies (Purolator, DHL, FedEx, UPS, etc.) * Basic mathematical skills
Warehouse Associate
Laval, QC · On-site
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in ... Experience with courier companies (Purolator, DHL, FedEx, UPS, etc.) * Basic mathematical skills
Quick apply
Warehouse Associate
Laval, QC · On-site
For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in ... Experience with courier companies (Purolator, DHL, FedEx, UPS, etc.) * Basic mathematical skills
Dhl Customer Service information
See Quebec salary details
$9.13 - $11.06
4% of jobs
$11.06 - $12.98
11% of jobs
$14.15 is the 25th percentile. Wages below this are outliers.
$12.98 - $14.90
17% of jobs
$14.90 - $16.83
18% of jobs
The median wage is $16.89 / hr.
$16.83 - $18.75
16% of jobs
$20.12 is the 75th percentile. Wages above this are outliers.
$18.75 - $20.67
14% of jobs
$20.67 - $22.60
8% of jobs
$22.60 - $24.52
5% of jobs
$24.52 - $26.44
4% of jobs
$26.44 - $28.37
2% of jobs
$28.37 - $30.29
1% of jobs
$9
$18
$30
How much do dhl customer service jobs pay per hour?
What is a DHL Customer Service?
A DHL Customer Service job involves assisting customers with inquiries related to shipping, tracking, delivery, and logistics services. Responsibilities include handling customer complaints, providing shipping solutions, and ensuring a smooth customer experience. Strong communication and problem-solving skills are essential. The role may involve phone, email, or chat support.
What does a DHL Customer Service do?
A typical day for a DHL Customer Service representative involves handling inbound and outbound calls or emails, addressing shipment inquiries, resolving delivery issues, and updating customers on their parcel statuses. Representatives frequently coordinate with internal departments such as dispatch, warehouse teams, and account managers to ensure smooth operations. The environment is fast-paced and customer-focused, with team collaboration playing a key role in addressing complex service situations. This role provides valuable experience in logistics and customer relations, which can lead to advancement opportunities within DHL.
What are the key skills and qualifications needed to thrive in the DHL Customer Service position?
To excel as a DHL Customer Service representative, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, logistics tracking systems, and communication platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help set candidates apart. These skills are vital for ensuring timely resolutions, maintaining customer satisfaction, and supporting the efficient flow of DHL’s logistics operations.

DHL rating
6.9
Based on 322 frontline employees who took The Breakroom Quiz
36th of 64 rated delivery companies
Job description
Pay Rate: 28,476.92
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday 8am - 4.30pm
Location: HM Prison Sutton, Surrey - SM2 5PJ
PLEASE NOTE: The role is based within a prison. You will be required to undergo an enhanced security vetting process if you are to be successful for this position.
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and one of our fascinating contracts involves us running warehouses inside of prisons. On a weekly basis, inmates have the opportunity to order basics goods, like shampoo and chocolate, that they pay for with their own funds. At DHL, we manage the picking, packing and distribution of these orders.
We're now looking for a Warehouse Team Leader who will play an integral role in the prisoners' lives, working with a diverse team to support their rehabilitation.
A TYPICAL DAY MAY INVOLVE
- Leading a group of prisoners in a warehouse environment, whilst also being hands on with picking and packing
- Reconciling stock levels within the warehouse operation (based on-site at the prison)
- Managing the delivery of accurate and timely dispatch of orders to the inmates
- Ensuring operational targets are met and exceeded
THIS ROLE WOULD SUIT PEOPLE WHO
Select/amend the below or write no more than 5 of your own bullet points. Delete this comment before posting.
- Current three years of UK address history (mandatory for enhanced security clearance)
- The ability to work in a prison environment, alongside inmates
- A good understanding of warehouse processes, desirable
- Good communication skills across all levels
WHY JOIN US?
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 8 December. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US