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How much do devoted healthcare jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for devoted healthcare in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.12 per hour, depending on experience, location, and employer.

What is Devoted Healthcare and what do they do?

Devoted Healthcare, commonly known as Devoted Health, is a healthcare company that offers Medicare Advantage plans for seniors. Their mission is to provide a more personalized healthcare experience by focusing on high-quality care, simplified processes, and exceptional customer service. Devoted Health partners with a network of doctors and hospitals to help members get the care they need, often leveraging technology for better coordination. The company aims to make navigating healthcare easier for older adults through dedicated support teams and user-friendly platforms.

What are some common challenges faced by care coordinators at Devoted Healthcare, and how does the organization support staff in overcoming them?

Care coordinators at Devoted Healthcare often manage complex cases involving multiple providers and diverse patient needs, which can be challenging when prioritizing care and ensuring effective communication. The organization supports staff through robust training, user-friendly technology platforms, and strong teamwork among interdisciplinary teams. Regular check-ins with supervisors and access to clinical resources help coordinators manage their caseloads efficiently and provide high-quality, personalized care to members.

What is the difference between Devoted Healthcare vs Certified Nursing Assistant?

AspectDevoted HealthcareCertified Nursing Assistant
CredentialsVaries by role, often requires healthcare training or certificationMust have CNA certification
Work EnvironmentAssisted living, home health, healthcare facilitiesHospitals, nursing homes, long-term care facilities
Employer & Industry UsageHealthcare providers, home health agencies, senior careHospitals, nursing homes, long-term care facilities
Common Search & ComparisonYesYes

Devoted Healthcare and Certified Nursing Assistants both work in healthcare settings, but Devoted Healthcare often refers to a broader range of roles including home health and assisted living, while CNAs are specifically trained and certified to provide basic patient care in hospitals and nursing homes. Understanding these differences helps job seekers find the right position aligned with their credentials and career goals.

What are the key skills and qualifications needed to thrive as a Healthcare Professional at Devoted Health, and why are they important?

To thrive as a Healthcare Professional at Devoted Health, you need a strong foundation in clinical care, care coordination, and knowledge of healthcare regulations, typically supported by a relevant degree and professional licensure. Familiarity with electronic health records (EHR) systems, telehealth platforms, and HIPAA compliance tools is essential. Excellent communication, compassion, and problem-solving abilities help build trust and deliver personalized member support. These skills and qualities are vital for improving patient outcomes, ensuring regulatory compliance, and providing the high-touch service that defines Devoted Health.
More about Devoted Healthcare jobs
What cities are hiring for Devoted Healthcare jobs? Cities with the most Devoted Healthcare job openings:
What states have the most Devoted Healthcare jobs? States with the most job openings for Devoted Healthcare jobs include:
What job categories do people searching Devoted Healthcare jobs look for? The top searched job categories for Devoted Healthcare jobs are:
Devoted Healthcare jobs near you
Infographic showing various Devoted Healthcare job openings in the United States as of June 2026, with employment types broken down into 7% Locum Tenens, 4% Full Time, 1% Part Time, and 88% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,242 per year, or $19.8 per hour.
Member Service Guide, Pharmacy

Member Service Guide, Pharmacy

Devoted Health

Nottingham, MD • On-site, Remote

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Devoted Health rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

35th of 260 rated insurance

Job description

Job Description
A bit about this role:
Our Pharmacy Guide team helps members overcome barriers that make it difficult to stay on their medications and navigate their healthcare needs. Pharmacy Guides play a critical role in improving medication adherence by connecting members to the right programs, resources, and support at the right time.
This is a fast-paced, high-volume outreach role focused on building trust, solving problems, and supporting members throughout their healthcare journey. Most of your day will involve outbound calls and SMS, helping members understand their options, resolve issues, and access the care and support they need.
Successful Pharmacy Guides are empathetic, adaptable, proactive, and comfortable balancing member experience with performance expectations in a rapidly evolving environment.
Responsibilities and Impact will include:
  • Conduct outbound outreach via phone and SMS to educate and engage members in medication adherence and health support programs. Most of your day will be on the phone with our members.
  • Build trust quickly with members through empathetic, solutions-oriented conversations that identify barriers to care
  • Enroll eligible members into pharmacy, financial assistance, and care support programs that improve health outcomes
  • Coordinate with providers, pharmacies, and internal clinical teams to help resolve member issues and support continuity of care
  • Schedule medical appointments for high-risk members when appropriate
  • Utilize internal systems, AI-assisted tools, and knowledge resources to research member questions and provide accurate information
  • Document member interactions accurately, manage follow-up tasks, and adapt quickly to changing workflows and business needs

Required skills and experience:
  • 2+ years of experience in a high-volume customer-facing, outreach, or support role
  • Strong verbal and written communication skills with the ability to build trust and explain complex information clearly and compassionately
  • Comfortable spending most of the day on outbound phone outreach in a fast-paced, metrics-driven environment
  • Ability to manage multiple systems, workflows, and follow-up tasks accurately while adapting to changing priorities
  • Demonstrated accountability, ownership, coachability, and comfort receiving performance-based feedback

Desired skills and experience:
  • Healthcare, pharmacy, Medicare Advantage, care coordination, patient outreach, or contact center experience
  • Remote work experience

Salary Range: $22 - $25 /hr
#LI-Remote
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Total Rewards package includes:
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce.
At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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