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Device Management Jobs in Florida (NOW HIRING)

Device management support. Manages daytoday device lifecycle tasks -- equipment inventory tracking, Intune device enrollment, loaner device management, and coordination of hardware repairs or ...

SAP IS-U Consultant

Miami, FL · On-site

$90K - $130K/yr

The successful candidate will work closely with business stakeholders, functional teams, and technical teams to deliver scalable and efficient solutions across billing, device management, energy data ...

Device Management * Configure, deploy, and support company laptops, desktops, tablets, and mobile phones. * Manage user accounts and device assignments. * Assist end-users with initial device setup ...

The ideal candidate will provide technical assistance to users, manage device configurations, and support endpoint security using Intune. You'll play a key role in ensuring a seamless user experience ...

Package and deploy Win32, line-of-business (LOB), and store applications using device management tools to facilitate new installations and updates. * Configure update policies, including setting up ...

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Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. * Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and ...

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Device Management information

What is the work of device management?

Device management involves overseeing the deployment, configuration, security, and maintenance of hardware and software devices within an organization. It includes tasks such as monitoring device performance, applying updates, enforcing security policies, and troubleshooting issues, often using specialized tools like Mobile Device Management (MDM) platforms. Professionals in this field ensure devices operate efficiently and securely to support business operations.

What does someone in device management do?

In a Device Management role, your daily responsibilities may include deploying and configuring new devices, monitoring device performance, updating firmware and software, and troubleshooting hardware or connectivity issues. You'll often work closely with IT support teams to ensure device compliance with company policies and maintain accurate inventory records. Routine collaboration with end users is also common, assisting them with device-related concerns or onboarding new staff. Staying up to date with security protocols and industry best practices is a continuous part of the role, making attention to detail and adaptability essential for success.

What is device management?

A Device Management job involves overseeing the deployment, maintenance, security, and lifecycle management of an organization's devices, such as smartphones, tablets, laptops, and IoT devices. Professionals in this role ensure that devices are properly configured, updated, and compliant with company policies and security regulations. They often use Mobile Device Management (MDM) or Endpoint Management solutions to monitor and control access. This role is crucial for maintaining operational efficiency, data security, and remote accessibility within an organization.

What are the key skills and qualifications needed for device management?

To thrive in Device Management, you need strong organizational skills, technical aptitude with IT hardware and software, and usually a degree in information technology or a related field. Familiarity with mobile device management (MDM) platforms, device inventory systems, and relevant certifications like CompTIA A+ or Microsoft Intune are common requirements. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for success in this role. These qualifications help ensure the secure, efficient, and compliant management of devices across an organization.

What are the most commonly searched types of Device Management jobs in Florida? The most popular types of Device Management jobs in Florida are:
What job categories do people searching Device Management jobs in Florida look for? The top searched job categories for Device Management jobs in Florida are:
Infographic showing various Device Management job openings in Florida as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

ICT Help Desk -Service Support

DAVIDOFF OF GENEVEA

Pinellas Park, FL • On-site

$18 - $24.75/hr

Full-time

Posted 24 days ago


Job description

Description:

The ICT Support Specialist is responsible for providing technical support to employees across office, retail, and remote environments. This role delivers day-to-day end-user support, manages user accounts and devices, assists with onboarding and offboarding activities, and maintains IT equipment and systems. The position requires strong technical troubleshooting skills, excellent customer service, and adherence to established IT processes and security standards.

Essential Duties and ResponsibilitiesEnd-User Support
  • Provide Tier 1 and Tier 2 technical support for hardware, software, applications, and connectivity issues.
  • Support users across office, retail, and remote-work environments.
  • Troubleshoot and resolve issues involving Windows, macOS, iOS devices, POS systems, and business applications.
  • Assist users with Microsoft 365, email configuration, Microsoft Authenticator, multi-factor authentication (MFA), and mobile device setup.
  • Communicate and escalate technology issues that may impact business operations.
User Account Administration
  • Support employee onboarding and offboarding, including account creation, access provisioning, and equipment setup.
  • Manage Active Directory and/or Microsoft Entra ID users, groups, permissions, and access requests.
  • Administer access to approved business applications in accordance with company policies and procedures.
  • Ensure all access changes comply with security and authorization requirements.
Device and Asset Management
  • Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, POS equipment, and peripherals.
  • Manage device enrollment, compliance, and administration through Microsoft Intune and other mobile device management (MDM) platforms.
  • Maintain IT asset inventory and support equipment lifecycle management.
  • Coordinate equipment deployments, replacements, and decommissioning activities.
Ticketing and Documentation
  • Record, track, and update support requests through the IT ticketing system.
  • Document troubleshooting steps, resolutions, equipment assignments, and access changes.
  • Escalate complex issues to senior IT staff, vendors, or system owners when necessary.
  • Support the continuous improvement of IT processes, knowledge base articles, and technical documentation.
Security and Compliance
  • Follow company IT policies, security standards, and support procedures.
  • Support secure onboarding, offboarding, device management, endpoint security, and access control processes.
  • Maintain the confidentiality, integrity, and security of company information and systems.
  • Assist with enforcing MFA, device compliance, and other cybersecurity requirements as directed.
Requirements:

Education and Experience

  • Associate degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
  • Minimum of three (3) years of experience in IT Help Desk, Desktop Support, Service Desk, or End-User Support roles.

Required Skills

  • Experience supporting Windows, macOS, iOS devices, and Microsoft 365 environments.
  • Working knowledge of Active Directory and/or Microsoft Entra ID user and access administration.
  • Ability to troubleshoot hardware, software, application, and network connectivity issues.
  • Experience using IT ticketing systems and maintaining support documentation.
  • Strong customer service, communication, organizational, and problem-solving skills.
  • Ability to prioritize work, manage multiple tasks, and work independently.
  • Strong attention to detail and commitment to providing a high level of customer support.

Preferred Qualifications

  • Experience supporting retail technology and POS systems.
  • Experience with Microsoft Intune, Apple Business Manager, and MDM platforms.
  • Experience with Zebra handheld devices and mobile device management solutions.
  • Familiarity with ERP, CRM, Adobe Creative Cloud, Box, Smartsheet, or similar business applications.
  • Experience with IT asset management, inventory control, and vendor coordination.
  • Knowledge of cybersecurity best practices and endpoint security solutions.