Development Communications Associate Jobs in Cleveland, OH

General Purpose:

Reporting directly to the VP, Health Services, the Clinical Professional Development Specialist is a respected leader, mentor and teacher responsible for the training and development of all associates. The overall goal focused on creating or developing training programs that will enhance the associates’ skills relevant to their position or continuing growth opportunities that align with Judson’s goals, values and operations.

Essential Duties and Responsibilities:

• Plan, develop, evaluate and instruct programs designed to enhance the skills of all associates relevant to their positions and the company.
• Confers with management to survey existing training programs and identify organization wide educational opportunities and needs.
• Identify and assess facility education needs through various methods including evaluation of both financial and personal performance.
• Confers with management regarding content to create the programs that address, complement, and achieve those needs.
• Maintain, coordinate and oversee preceptor programs for new associates.
• Conduct or arrange for on-going training and personal development classes for associates.
• Plan, develop and provide training, (formal, informal, creative) using variety of preferred audience methods including, classroom training, demonstrations, conferences, workshops, online, etc.
• Conducts and coordinates new hire “onboarding” sessions (i.e. orientation, competencies)
• Acts as a liaison for mentor program between leader and new associate ensuring program efficiency.
• Assumes a lead in clinical orientation and collaborates with the clinical team to address unmet needs.
• Demonstrates proficiency in the electronic medical record to support training and implementation of new components of the electronic medical record
• Demonstrates knowledge of the regulatory requirements of skilled nursing facilities and residential facilities.

Other Related Duties

• Performs data analysis on feedback reports from training workshops and recommends developmental needs for future training workshops.
• Corporate Compliance: The extent to which the employee adheres to and promotes compliance with requirements of the Judson’s annual compliance programs.
• Participate in the Associate Engagement Process that promotes turnover reduction with engagement interviews scheduled for key dates in the employment process.

Core Values: This position requires incumbents to exhibit personalized customer service by supporting and upholding Judson’s Core Values:

1. Respectfulness: I treat everyone with dignity, courtesy and respect.
2. Empowerment: I am a problem solver by taking ownership and searching for solutions.
3. Communication: I listen with empathy and communicate positively with others.
4. Integrity: I do the right thing every time.
5. Teamwork: I build collaborative relationships to provide the best possible service.
6. Excellence: I strive to exceed the expectations of all those I come into contact with.

Minimum Qualifications, Education and Certifications:

Required Qualifications:

• Must have unencumbered license as a Registered Nurse in the State of Ohio.
• Must be proficient with training support software, Electronic Medical Record applications, Microsoft Word and have functional working knowledge of other Microsoft Office programs.
• Bachelor’s degree preferred
• Previous experience in healthcare
• Minimum of 3 years’ experience in a clinical setting
• Preferred experience in a senior living setting.
• Minimum of 1 year experience in a staff development or educational role in a health care setting or formalized education setting
• Excellent communication, presentation, organizational, and time management skills with a strong background in successfully delivering educational material with exceptional customer service.
• Must be extremely detail oriented, creative, patient and possess excellent listening skills.
• Ability to work in a fast-paced environment with minimal supervision, time management skills to ensure completion of duties and be a forward-looking thinker who actively seeks opportunities and proposes solutions.
• Demonstrate knowledge of principles and methods of curriculum and training design, appreciation of learning styles, and audience appropriate presentation methods.
• Ability to routinely travel locally and work a non-traditional schedule/outside regular business hours as needed

Preferred Qualifications:

• Non-profit experience preferred
• Bachelor’s degree in nursing preferred

Physical Requirements:

Adequate hearing for communication requirements including phone work. Communication skills, including articulation and enunciation, to be heard and understood. Physical demands may include standing or sitting for extended periods, walking, lifting up to 20 lbs., climbing stairs, bending, stooping and repetitive motion. The ability to communicate verbally and in writing, to perceive and understand verbal and written communications, use personal computers, telephones and other standard office equipment are required.

Working Conditions: Office environment within a health care setting. Local travel to all Judson campuses required.