Gabb gives families a better choice for their kids' first technology. Our product portfolio spans purpose-built hardware alongside digital services. Everything we build is designed to let families introduce technology in steps, giving kids connection without the harms of a fully open smartphone. We're a fast-growing, mission-driven company headquartered in Lehi, Utah, with a team that genuinely loves what we do and why we do it.
ABOUT THE ROLE
Gabb is seeking a hands-on DevOps leader to help scale and operate our infrastructure. This is a player/coach role where you'll spend most of your time building, improving, and supporting our platform while leading a small team of engineers. We're looking for someone who can quickly assess our environment and drive practical improvements.
You will own infrastructure reliability, CI/CD, observability, incident response, and cost management. This role is deeply hands-on and includes participating in on-call and actively debugging production issues. You'll also help guide a small DevOps team and improve how we operate day-to-day.
You'll partner closely with engineering and product teams to support business needs, focusing on execution, reliability, and continuous improvement - not a purely strategic or management role.
WHAT YOU'LL DO
INFRASTRUCTURE & RELIABILITY
-Own infrastructure reliability and uptime across all environments - development, staging, and production
-Design and implement scalable, resilient systems on AWS that support continued customer and device growth
-Manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning
-Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams
CI/CD & DEVELOPER PLATFORM
-Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence
-Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams
Manage Kubernetes and containerized workloads; drive infrastructure-as-code practices using Terraform, Helm, and related tooling
OBSERVABILITY & INCIDENT RESPONSE
-Build and enhance observability practices - monitoring, logging, tracing, and alerting - that provide clear visibility into system health, performance, and risk
-Establish and lead incident response practices including on-call structures, root cause analysis, and post-incident improvement processes
-Provide leadership with regular reporting and dashboards on infrastructure health, performance trends, and cost
SYSTEMS, PROCESSES & OPERATIONAL MATURITY
-Define and execute the infrastructure and platform roadmap aligned with company growth and product needs
-Establish operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team
-Drive infrastructure cost management - build visibility into cloud spend, identify waste, and align resource usage with business goals
-Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions
TEAM LEADERSHIP
-Lead, mentor, and grow a high-performing DevOps team - foster a culture of ownership, collaboration, and operational excellence
-Set team direction, define roles and responsibilities, and build clear accountability structures
-Collaborate with engineering, product, and executive leadership to translate business needs into technical initiatives and priorities
WHAT WE'RE LOOKING FOR
EXPERIENCE & SKILLS
-6+ years of experience in DevOps, SRE, or infrastructure engineering, with at least 2+ years leading teams
-Demonstrated track record of building or significantly maturing a DevOps function - not just operating within an established one
-Experience operating and scaling systems to millions of users or connected devices
-Strong experience with AWS and cloud-based infrastructure at production scale
-Experience with Kubernetes and containerized workloads in production environments
-Expertise in infrastructure as code (Terraform, Helm) and CI/CD pipeline design (GitOps workflows preferred)
-Strong command of observability practices: metrics, logging, tracing, and alerting systems
-Experience managing multi-regional or highly available production systems with defined SLAs
-Experience with infrastructure cost optimization - not just monitoring spend, but actively managing it
WHO YOU ARE
-A builder - you assess what exists, identify what's working and what isn't, and construct the systems and processes needed to operate at the next level
-A strong communicator who can translate infrastructure risk and technical trade-offs into business language for non-technical stakeholders
-Disciplined about process without being rigid - you build frameworks that create consistency while leaving room for the team to move fast
-Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows
-Genuinely interested in Gabb's mission and the responsibility that comes with building infrastructure for a product families depend on
WHY YOU'LL LOVE IT HERE
-Mission-driven company protecting kids and making a real difference for families
-Competitive compensation commensurate with experience
-Generous insurance coverage (up to 100% of premiums based on tenure)
-401(k) with employer match
-Unlimited PTO and flexible scheduling where the role allows
-Stock options
-Pet insurance
-An energetic, collaborative culture - and the best coworkers around