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Developer Support Engineer Jobs in Austin, TX (NOW HIRING)

Flywire

Technical Support Engineer II

Austin, TX · On-site

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional teams on daily support and operational tasks. In this ...

Flywire

Technical Support Engineer II

Austin, TX

The Opportunity We are seeking a highly motivated and talented Technical Support Engineer II to work directly with customers and cross-functional teams on daily support and operational tasks. In this ...

Orbotech

Customer Support Engineer - PCB

Austin, TX · On-site

$29.19 - $49.62/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

KLA Corporation

Customer Support Engineer - PCB

Austin, TX · On-site

$29.19 - $49.62/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

KLA Corporation

Customer Support Engineer

Austin, TX

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Orbotech

Customer Support Engineer

Austin, TX

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Hireblazer

SailPoint Support Engineer

Austin, TX · On-site

$101K - $133K/yr

SailPoint Support Engineer Expected Duration: 12 Months Location: Austin, TX (Onsite) Primary Skills: SailPoint IdentityIQ, IAM, Active Directory/LDAP, Ping Identity, SSO, MFA, SAML, OAuth, OpenID ...

Robco Inc.

Service & Support Engineer

Austin, TX · On-site

$90 - $120/hr

To achieve this, we are looking for an ambitious Service & Support Engineer to help us establish RobCo as leading provider of automation solutions. In this key role, you act as our foundational ...

Kla

Customer Support Engineer

Austin, TX

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

KLA Corporation

Customer Support Engineer

Austin, TX · On-site

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Healthtronics

Laser Support Engineer

Round Rock, TX · Remote

HealthTronics is looking for an experienced Laser Support Engineer to help strengthen and expand our medical laser service capabilities. This is a highly technical role for someone who knows medical ...

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Developer Support Engineer information

See Austin, TX salary details

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$138.2K

How much do developer support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for developer support engineer in Austin, TX is $136,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,800.00 and $136,800.00 per year, depending on experience, location, and employer.

What is a developer support engineer?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What does a developer support engineer do?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive as a developer support engineer?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

Can a developer support engineer become a developer?

A developer support engineer can transition to a developer role by gaining programming skills, such as proficiency in relevant languages and tools, and building experience through projects or certifications. Many support engineers leverage their technical knowledge and understanding of software to move into development positions.

What are the most commonly searched types of Developer Support Engineer jobs in Austin, TX?

The most popular types of Developer Support Engineer jobs in Austin, TX are:

What are popular job titles related to Developer Support Engineer jobs in Austin, TX?

For Developer Support Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Developer Support Engineer jobs in Austin, TX look for?

The top searched job categories for Developer Support Engineer jobs in Austin, TX are:

Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $136,942 per year, or $65.8 per hour.

Product Support Engineer 4

Lam Research Corporation

Austin, TX • On-site

Full-time

Re-posted 26 days ago

Lam Research rating

8.2

Company rating: 8.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

131st of 494 rated machine equipment manufacturers

Job description

The group you'll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
The impact you'll make
As a Regional Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
What you'll do
  • Provide support to customer/users where the product is highly technical or sophisticated in nature.
  • Develop customer confidence through credible recommendations and an understanding of the customer's perspective to support sales, service and revenue.
  • Participate in Lam's worldwide technical community and actively share knowledge and take a leadership position to enhance worldwide learning and its application.
  • Act as a technical mentor for field and account engineers and may design or conduct training sessions.

Who we're looking for
  • PhD with 3+ years of relevant work experience or; MS or Engineering degree with 6+ years of work experience; or BS with 8+ years of work experience.
  • Understand and work from electrical and mechanical schematics, diagrams and interpret operation manuals.
  • Use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
  • Formulate root cause hypothesis, analysis and action plans with detail problem statements, data analysis and success criteria.
  • Provide quality remote and on-site escalation support and escalation management.
  • Troubleshoot technical problems and coordinate multiple technical tasks.
  • Work directly with customers to meet their needs and expectations with attention to detail and high degree of accuracy.
  • Establish and maintain cooperative working relationships with co-workers and customers, and adhere to customer rules and policies regarding worksite behavior and safety with minimal supervision.
  • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.
  • Work flexible shifts and on-call including nights, weekends, and holidays.
  • Be available for constant communication with the field through either meeting, instant messenger, text, email, etc.
  • Able to travel both domestic and international based on business need.

Preferred qualifications
  • Familiar with the SW structure and the ability to troubleshoot from the Control Works level.
  • Acquainted with Analog-to-Digital I/O devices IOC, SIOC, EIOC, and how they interact with the Tool Platform SW Package.
  • Knowledge of the directory structure, and the ability to troubleshoot the structure.
  • Communicate with customer at a technical level and influence customer decision to follow action plans.

Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

What Lam Research employees say

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About Lam Research

Sourced by ZipRecruiter

Lam Research designs and builds products for semiconductor manufacturing, including equipment for thin film deposition, plasma etch, photoresist strip, and wafer cleaning processes.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Fremont, CA, US

Year founded

1980

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