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Developer Support Engineer Jobs in Austin, TX (NOW HIRING)

KLA Corporation

Customer Support Engineer

Austin, TX · On-site

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Orbotech

Customer Support Engineer

Austin, TX

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

KLA Corporation

Customer Support Engineer

Austin, TX · On-site

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Kla

Customer Support Engineer

Austin, TX

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Wise

API Integration Support Engineer

Austin, TX

$103K - $138K/yr

Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly effective response when issues arise. Whether it is answering complex questions about the behavior of ...

Applied Materials

Process Support Engineer III

Austin, TX · On-site

$108K - $148K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Amat

Process Support Engineer III

Austin, TX

$108K - $148K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Amat

Process Support Engineer II

Austin, TX · On-site

$86K - $119K/yr

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...

Ambiq Micro, Inc.

IT Support Engineer

Austin, TX · On-site

Scope As the Austin-based IT Support Engineer at Ambiq, you will play an important role in providing technical support to the Austin office, including ensuring that hardware systems and applications ...

Discovery Land Company

IT Support Engineer

Austin, TX · On-site

As an IT Support Engineer at our club, you will be responsible for providing technical assistance ... S.-based real estate developer and operator of private residential club communities and resorts ...

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Developer Support Engineer information

See Austin, TX salary details

$119.9K

$138.2K

How much do developer support engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for developer support engineer in Austin, TX is $136,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,800.00 and $136,800.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in Austin, TX? The most popular types of Developer Support Engineer jobs in Austin, TX are:
What are popular job titles related to Developer Support Engineer jobs in Austin, TX? For Developer Support Engineer jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in Austin, TX look for? The top searched job categories for Developer Support Engineer jobs in Austin, TX are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in Austin, TX as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $136,942 per year, or $65.8 per hour.
Software Application Support Engineer, Retail Engineering

Software Application Support Engineer, Retail Engineering

Apple

Austin, TX

$150K - $225K/yr

Full-time

Medical, Dental, Retirement

Posted 27 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 670 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers

Job description

This is an extraordinary opportunity for a hardworking support engineer to join a distributed team supporting the Apple Online Store, a multi-channel elite eCommerce platform. The role, technical in nature, requires the individual to gain deep technical knowledge and understanding of the eCommerce platform to provide technical support to our business and core engineering teams.
Description
We are seeking strong people skills with excellent written and verbal communication skills, with the ability to take sophisticated technical topics and distill them in easy to understand non-expert terminology, will round out the core responsibilities of the role. As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures.","responsibilities":"Partner with engineering teams to prioritize and fix production defects
Work non-standard hours to support your teams with ongoing incident mitigation, which may occur at any time/day of the week
Share on-call rotation with other team members to support apps and services in scope
Take knowledge transition from engineering teams for changes being rolled out in production
Assess the need for production monitoring and alert setup
Triage incidents based on the impact, devise and implement mitigation steps to unblock the business
Conduct RCA, log defects and partner with engineering team for prioritization
Automation, maintain support documentation and debug sophisticated production issues
Preferred Qualifications
Strong problem-solving and critical thinking skills to solve complex problems
Skills and experience in monitoring, alerting, fault analysis, and automation
Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment
Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams
Knowledge NoSQL databases, Unix Shell Scripting
Working experience on cloud infra, such as AWS, and experience with Splunk or any other APM tool
Minimum Qualifications
3+ years of software engineering or application support experience in a large-scale environment
Coding knowledge in Java, Scala or frameworks related to Java
Strong knowledge of PL/SQL
BS degree and equivalent experience or higher in CS or related field
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $225,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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