Field Support Engineer
Austin, TX · On-site
More about the role This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify. * Troubleshoot and analyze warranty claims in a high-volume environment to ...
Field Support Engineer
Austin, TX · On-site
More about the role This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify. * Troubleshoot and analyze warranty claims in a high-volume environment to ...
Field Support Engineer
Austin, TX · On-site
More about the role This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify. * Troubleshoot and analyze warranty claims in a high-volume environment to ...
Field Support Engineer
Austin, TX · On-site
More about the role This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify. * Troubleshoot and analyze warranty claims in a high-volume environment to ...
More about the role This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify. * Troubleshoot and analyze warranty claims in a high-volume environment to ...
More about the role This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify. * Troubleshoot and analyze warranty claims in a high-volume environment to ...
Hudson River Trading (HRT) is looking for an Electronic Trading Support Engineer to join our global Trade Operations (TradeOps) team in NYC. This team is responsible for managing HRT's live trading ...
Hudson River Trading (HRT) is looking for an Electronic Trading Support Engineer to join our global Trade Operations (TradeOps) team in NYC. This team is responsible for managing HRT's live trading ...
Software Support Engineer III
$80K - $100K/yr
A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...
Quick apply
Software Support Engineer III
$80K - $100K/yr
A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...
Be Seen First
Field Support Engineer
Austin, TX · Remote
$35 - $39/hr
The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...
Quick apply
Be Seen First
Field Support Engineer
Austin, TX · Remote
$35 - $39/hr
The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...
Be Seen First
Field Support Engineer
Austin, TX · Remote
$35 - $39/hr
The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...
Quick apply
Be Seen First
Field Support Engineer
Austin, TX · Remote
$35 - $39/hr
The Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering preventative ...
Customer Support Engineer
$29.19 - $49.62/hr
... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...
Customer Support Engineer
$29.19 - $49.62/hr
... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...
Customer Support Engineer
Austin, TX · On-site
$29.19 - $49.62/hr
... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...
Customer Support Engineer
Austin, TX · On-site
$29.19 - $49.62/hr
... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...
Customer Support Engineer
$29.19 - $49.62/hr
... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...
Customer Support Engineer
$29.19 - $49.62/hr
... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...
Support Engineer - Security
Austin, TX · On-site
$50 - $54/hr
Support Engineer - Security Location: Austin, TX - hybrid Duration: 6 months, possible long-term extensions Compensation: $50-54/hr Skillset / Experience: THE OPPORTUNITY FOR YOU You will play a key ...
Support Engineer - Security
Austin, TX · On-site
$50 - $54/hr
Support Engineer - Security Location: Austin, TX - hybrid Duration: 6 months, possible long-term extensions Compensation: $50-54/hr Skillset / Experience: THE OPPORTUNITY FOR YOU You will play a key ...
Systems Support Engineer with Security Clearance
$58.44 - $87.26/hr
Systems Support Engineer Location: Austin, TX Duration: 18 Months Contract Pay range: $58.44-$87.26 per hour on W2 We are seeking a Systems Support Engineer to provide postdelivery support for ...
Systems Support Engineer with Security Clearance
$58.44 - $87.26/hr
Systems Support Engineer Location: Austin, TX Duration: 18 Months Contract Pay range: $58.44-$87.26 per hour on W2 We are seeking a Systems Support Engineer to provide postdelivery support for ...
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are ...
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are ...
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are ...
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are ...
As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability, performance, and customer success of Itron's enterprise applications. You will serve as a technical ...
As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability, performance, and customer success of Itron's enterprise applications. You will serve as a technical ...
Future Openings - SRE Support Engineer - Observability
Austin, TX · On-site +1
$56.50 - $75/hr
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are ...
Future Openings - SRE Support Engineer - Observability
Austin, TX · On-site +1
$56.50 - $75/hr
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are ...
As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability, performance, and customer success of Itron's enterprise applications. You will serve as a technical ...
As an L3 Application Support Engineer, you will play a critical role in ensuring the reliability, performance, and customer success of Itron's enterprise applications. You will serve as a technical ...
Environmental Test (ET) is an engineering organization that supports all programs across Raytheon. The ET organization provides testing capability for every phase of the product life cycle from ...
Environmental Test (ET) is an engineering organization that supports all programs across Raytheon. The ET organization provides testing capability for every phase of the product life cycle from ...
Process Support Engineer III
Austin, TX · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer III
Austin, TX · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer III
Austin, TX · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Process Support Engineer III
Austin, TX · On-site
$108K - $148K/yr
As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility ...
Developer Support Engineer information
See Austin, TX salary details
$119.9K - $121.6K
0% of jobs
$121.6K - $123.3K
0% of jobs
$123.3K - $124.9K
0% of jobs
$124.9K - $126.6K
0% of jobs
$126.6K - $128.3K
0% of jobs
$128.3K - $129.9K
0% of jobs
$129.9K - $131.6K
0% of jobs
$131.6K - $133.3K
0% of jobs
$133.3K - $134.9K
0% of jobs
$136.6K is the 25th percentile. Wages below this are outliers.
$134.9K - $136.6K
25% of jobs
The median wage is $137.2K / yr.
$136.6K - $138.3K
75% of jobs
$119.9K
$138.3K
How much do developer support engineer jobs pay per year?
As of Jun 12, 2026, the average yearly pay for developer support engineer in Austin, TX is $136,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,800.00 and $136,800.00 per year, depending on experience, location, and employer.
What does a typical day look like for a Developer Support Engineer?
A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.
What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?
To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.
What is a Developer Support Engineer job?
A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.
What are the most commonly searched types of Developer Support Engineer jobs in Austin, TX? The most popular types of Developer Support Engineer jobs in Austin, TX are:
What are popular job titles related to Developer Support Engineer jobs in Austin, TX? For Developer Support Engineer jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in Austin, TX look for? The top searched job categories for Developer Support Engineer jobs in Austin, TX are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 14 days ago
Job description
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify.
More about you
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
*Must be legally authorized to work in the United States without current or future company sponsorship needs.
#LI-DC1
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
This is an exciting job opportunity for you as a Field Support Engineer in Austin, TX, with Signify.
- Troubleshoot and analyze warranty claims in a high-volume environment to determine root cause and develop effective resolution plans; own end-to-end customer claims, ensuring timely progress from intake through closure.
- Coordinate material intake visibility, tracking investigation workflows, managing prioritization and escalations. Monitor and coordinate inventory availability for RMA and failure analysis materials while supporting warehouse-based FA operations through workflow coordination, material tracking, and process standardization to improve service throughput, turnaround time, and accountability.
- Partner with Field Quality Engineers, warehouse, and engineering teams to identify systemic issues, recommend corrective actions, and resolve customer issues.
- Ensure fulfillment of documentation for service-related issues and resolutions and properly documents all relevant information in the ticketing system and/or knowledge databases.
- Manages Customer NPS (CNPS), transactional NPS survey programs, and promotes continuous improvement by analyzing customer feedback trends, gaps, and opportunities, delivering actionable insights to leadership teams.
- Develops and maintains KPI reporting related to customer experience, warranty resolution performance, failure analysis throughput, and overall operational effectiveness.
More about you
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
- Bachelor's degree in engineering, or a related field, and 2+ years of experience in high-volume technical customer service management, with a proven track record of troubleshooting issues and driving customer satisfaction
- Experience supporting warranty operations, technical troubleshooting, root cause investigations, or quality-related service processes in a fast-paced environment preferred
- Successful managing multiple claims and priorities simultaneously
- Excellent written and verbal communication skills, with the ability to clearly convey technical information, manage customer interactions, and collaborate effectively across cross-functional teams
- Proficient in Microsoft Excel (pivot tables, VLOOKUP, etc.) and SAP; C4C (Cloud for Customer) experience a plus
*Must be legally authorized to work in the United States without current or future company sponsorship needs.
- Salary: $67,200 - 98,549 based on experience
- Bonus: target bonus opportunity - 5%
- Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.
#LI-DC1
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.