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Desktop System Administrator Jobs in Raleigh, NC

Our direct client is looking for a Systems Administrator 141456 This position is for up to 14 ... desktop image creation, maintenance, and software packaging and deployment using ManageEngine ...

Job Summary The System Administrator is responsible for maintaining essential business resources ... Advanced Desktop support and remediation concepts. * Experience with client VPN technologies (AWS ...

Service Desk or Helpdesk

Cary, NC

$18.50 - $25/hr

... user, desktop support Supporting and maintaining MS Server/Desktops Supporting and maintaining ... System Administrator for the User Account Maintenance and Incident Management Systems. Create LAN ...

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... desktop and system problems, diagnose and solve hardware/software Service Management /Identity ... and administer various shared resources e.g. Distribution Lists, Directories and provide ...

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Desktop System Administrator information

See Raleigh, NC salary details

$18

$33

$53

How much do desktop system administrator jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for desktop system administrator in Raleigh, NC is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $37.84 per hour, depending on experience, location, and employer.

What is the difference between Desktop System Administrator vs Network Administrator?

AspectDesktop System AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user devices, desktops, laptopsNetworking hardware, servers, switches
Primary ResponsibilitiesMaintaining desktops, troubleshooting OS issues, software supportManaging network infrastructure, configuring routers and switches
Industry UsageIT support teams, help desksNetwork operations, data centers

While both roles support IT infrastructure, Desktop System Administrators focus on end-user devices and software, ensuring desktops run smoothly. Network Administrators manage network hardware and connectivity. Understanding these differences helps organizations assign the right roles for efficient IT support.

What job categories do people searching Desktop System Administrator jobs in Raleigh, NC look for? The top searched job categories for Desktop System Administrator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Desktop System Administrator jobs? Cities near Raleigh, NC with the most Desktop System Administrator job openings:
Infographic showing various Desktop System Administrator job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $69,709 per year, or $33.5 per hour.
Desktop Engineer - macOS

Full-time

Re-posted 12 days ago


Job description

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - macOS who is responsible for engineering, configuring, and maintaining Apple macOS-based desktop environments in an enterprise setting. This role performs advanced system administration activities, including system configuration, performance optimization, and capacity planning for macOS endpoints.

The position ensures reliable, secure, and efficient operation of macOS systems, supports enterprise applications, and provides technical expertise to enhance system performance and user experience. The Desktop Engineer serves as a key technical resource supporting end users and IT operations teams.
Key Tasks & Responsibilities

System Administration & Engineering

  • Perform daily configuration, administration, and operation of macOS-based desktop and client/server systems.
  • Engineer, build, and maintain standardized macOS images, configurations, and profiles.
  • Optimize system performance, resource utilization, and endpoint stability.
  • Conduct system capacity analysis and planning for macOS environments.
  • Implement and maintain system configurations in accordance with organizational standards and policies.
  • Provide Tier 3 support for complex macOS system issues.
  • Troubleshoot advanced hardware, software, operating system, and performance issues.
  • Support enterprise applications and integrations within macOS environments.
  • Perform root cause analysis and implement long-term solutions for recurring issues.

Desktop Engineering & Endpoint Management

  • Design, deploy, and manage macOS desktop environments using enterprise tools (e.g., JAMF, Intune, or equivalent).
  • Develop and maintain deployment workflows, automation scripts, and configuration profiles.
  • Manage patching, updates, and compliance baselines for macOS endpoints.
  • Ensure endpoint compliance with security policies and organizational standards.
  • Support application packaging, testing, and deployment for macOS systems.

User Support & System Access

  • Provide assistance to users in accessing and effectively using business systems on macOS devices.
  • Support identity and access management processes (e.g., Active Directory, Azure AD integration).
  • Ensure proper configuration of user environments, permissions, and security settings.
  • Collaborate with support teams to improve user experience and system usability.

System Monitoring & Maintenance

  • Monitor system performance, logs, and alerts to ensure optimal operation.
  • Perform proactive maintenance, including patching, updates, and system health checks.
  • Support backup, recovery, and endpoint security measures as required.
  • Ensure compliance with IT security policies, standards, and regulatory requirements.

Documentation & Reporting

  • Develop and maintain documentation for system configurations, processes, and procedures.
  • Document engineering standards, deployment methods, and troubleshooting guides.
  • Prepare reports related to system performance, utilization, and capacity planning.
  • Ensure adherence to change management and configuration management processes.

Collaboration & Support

  • Work closely with system administrators, network engineers, security teams, and Help Desk staff.
  • Support enterprise deployments, upgrades, and infrastructure initiatives.
  • Provide technical leadership and guidance to Tier 1 and Tier 2 support personnel.
  • Participate in continuous improvement initiatives and technology evaluations.

Required Skills & Competencies

  • Advanced knowledge of macOS operating systems and Apple hardware
  • Experience with endpoint management and mobile device management (MDM) tools
  • Strong understanding of system administration, configuration management, and automation
  • Experience integrating macOS with enterprise services (e.g., Active Directory, Azure AD)
  • Ability to optimize system performance and conduct capacity planning
  • Strong analytical and troubleshooting skills
  • Excellent communication and customer service skills

Preferred Qualifications

  • Experience with scripting (e.g., Bash, Python)
  • Experience in federal or government IT environments

Work Environment

  • Office and/or customer-site environment
  • May require on-call support or after-hours maintenance activities 
  • May involve physical handling of IT equipment 
Education & Experience

Education

  • Bachelor's degree in Information Technology, Computer Science, or related field
    (or equivalent experience)

Experience

  • 5+ years of experience in desktop engineering, system administration, or enterprise IT support
  • Experience supporting macOS in enterprise environments
  • Experience with macOS endpoint management tools (e.g., JAMF, Intune)
Certifications
  • Apple certifications (e.g., Apple Certified Support Professional - ACSP, JAMF certifications)
  • ITIL certification preferred.
Security Clearance
  • Applicants must be able to obtain a Public Trust clearance

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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