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Desktop Support Jobs in Sharon, MA (NOW HIRING)

Service Global, Inc

Desktop Support L1

Framingham, MA · On-site

Support mobile devices, such as iPads, iPhones, and Android devices. * 5-7 years of specific experience in desktop support, customer service, troubleshooting network and operating system issues, and ...

Avani Technology Solutions, Inc.

Desktop Support

Boston, MA · On-site

$22 - $28/hr

... IE 11, for the desktop image at the branch, Contact Center, Sitel and back offices. 7. Assist with problem resolution during the testing of branch, Contact Center, Sitel and back office web ...

Heunets

BOSTON, MA - DESKTOP SUPPORT

Boston, MA · On-site

$22 - $28/hr

We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls ...

TEKsystems

Desktop Support Analyst

Norwell, MA · On-site

$28 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop support specialists are expected to provide excellent end-user experience, resolving complex technical issues and collaborating with other IT teams (e.g., networking, systems administration)

TEKsystems

Desktop Support Analyst

Norwell, MA · On-site

$28 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop support specialists are expected to provide excellent end-user experience, resolving complex technical issues and collaborating with other IT teams (e.g., networking, systems administration)

Stantec

Desktop Support Analyst

Boston, MA · On-site

$77K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate with experienced Desktop Support and IT staff across the United States. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide ...

Stantec

Desktop Support Analyst

Boston, MA · On-site

$77K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborate with experienced Desktop Support and IT staff across the United States. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide ...

Bluestone Bank

Sr. Desktop Support Specialist

Raynham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations ...

Service Global, Inc

Desktop Support L1

Somerville, MA · On-site

$22 - $28/hr

Provide customer-facing end-user support that includes: * Install and configure desktops, laptops, mobile devices, and associated peripherals and related software. * Perform Break Fix, Desk Side ...

People Inc. (NY)

Desktop Support Specialist

Fall River, MA · On-site

$23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Desktop Support specialist Full Time/ 40 hours Pay $23.00 / Hourly People, Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River, New Bedford, and ...

Leader Bank

Senior Desktop Support Technician

Arlington, MA · On-site

$23 - $29.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Summary The Senior Desktop Support Technician is a part of the Bank's Information Technology Department and is responsible for the Bank's technology support, deployment, and implementation. This role ...

Bluestone Bank

Sr. Desktop Support Specialist

Raynham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations ...

Bluestone Bank

Sr. Desktop Support Specialist

Raynham, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations ...

Leader Bank

Senior Desktop Support Technician

Arlington, MA · On-site

$80K - $105K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Summary The Senior Desktop Support Technician is a part of the Bank's Information Technology Department and is responsible for the Bank's technology support, deployment, and implementation. This role ...

Teleflex

Desktop Support Administrator

Mansfield, MA · On-site

$87K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For more information, please visit Ingenyx.com Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations ...

Leader Bank

Desktop Support Technician

Arlington, MA · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Summary The Desktop Support Technician is a part of the Bank's Information Technology Department and is responsible for the Bank's technology support, deployment, and implementation. This role may ...

Leader Bank

Desktop Support Technician

Arlington, MA · On-site

$50K - $70K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Summary The Desktop Support Technician is a part of the Bank's Information Technology Department and is responsible for the Bank's technology support, deployment, and implementation. This role may ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Sharon, MA

Desktop Support information

See Sharon, MA salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support in Sharon, MA is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $26.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Sharon, MA look for?

The top searched job categories for Desktop Support jobs in Sharon, MA are:

What cities near Sharon, MA are hiring for Desktop Support jobs?

Cities near Sharon, MA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Sharon, MA as of August 2026, with employment types broken down into 67% Full Time, 6% Temporary, and 27% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $50,353 per year, or $24.2 per hour.

Desktop Support Engineer

oneZero Financial Systems

Somerville, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Salary:

Come join oneZero Financial Systems! An exciting, fast-growing company with Headquarters in Somerville MA, oneZero empowers banks, brokerages and hedge funds with cutting edge trade routing and execution technology. Our platform, deployed with 200+ entities globally, features a low-latency trading environment, integrations to the worlds leading execution venues, and reliable IT infrastructure and technical supportall designed to be customized and scaled to serve any business model and any size of market participant. We take pride in our great work atmosphere and highly motivated team of engineers. We are currently looking for a motivated and talented Desktop Support Engineer to join our HQ office.


oneZero is proud to have been named one of Business Intelligence Group's Best Places to Work for four consecutive years:

https://www.onezero.com/awards/onezero-earns-recognition-as-a-2025-best-place-to-work/


The Boston Globe names oneZero a Top Place to Work in 2022, 2023, and 2024:https://www.onezero.com/homepage/the-boston-globe-names-onezero-a-top-place-to-work-for-third-year-in-a-row/


oneZero earns 2024 Great Place To Work Australia Certification
https://www.onezero.com/awards/onezero-2024-great-place-to-work-australia-certification/


Please see oneZero featured in e-Forex Magazine to learn more about the company and our dynamic team (https://goo.gl/vbXw8i).


Job Purpose:

As a Desktop Support Engineer, youll be one of the faces of IT, streamlining internal processes, resolving technical issues with calm efficiency, and making sure every teammate has a smooth, productive experience from day one onward. This role is hands-on and people-focused: youll prepare new hires for success, triage and troubleshoot support requests, keep our AV and conferencing spaces running seamlessly, and manage our inventory so devices are always ready when needed. Unblocking users is a critical part of our IT operations, and were looking for someone who takes pride in delivering exceptional service to our team.


Responsibilities

  • Provide in-person support at our Somerville HQ (Assembly Row) 5 days/week and remote support for our global team, resolving hardware, software, identity, and connectivity issues.
  • Own the full lifecycle of devices: prepare and configure laptops for new hires, ensure security agents and MFA are in place, keep asset records accurate, and recover/refresh machines for redeployment.
  • Onboard new teammates so theyre productive on Day 1, and offboard departures with same-day access revocation and secure asset handling.
  • Be a user advocate, triage requests quickly, communicate clearly, and unblock people so they can stay focused on their work.
  • Create and maintain knowledge base articles, quick-start guides, and documentation that make support easier for both IT and end users.
  • Partner with IT, Security, and Network teams on rollouts, upgrades, and infrastructure improvements, including AV and office networking.
  • Identify repetitive tasks and propose automation or workflow changes that reduce friction and improve efficiency across the team.


Requirements

  • 2+ years of experience in Desktop or IT Support, ideally in a fast-paced or enterprise environment.
  • Strong hands-on knowledge of Windows 10/11 and macOS, including provisioning, profiles, and security baselines.
  • Familiarity with identity and access management tools such as Active Directory, Okta, or similar SSO/MFA platforms.
  • Experience supporting modern SaaS environments (M365, Google Workspace, Slack, Zoom, Duo/Okta).
  • Working knowledge of networking fundamentals (DHCP, DNS, VPN, Wi-Fi troubleshooting).
  • Hardware troubleshooting skills across laptops (Dell, Lenovo), docks, peripherals, printers, and AV/conference gear.
  • Clear, empathetic communication skills, written and verbal, tailored to both technical and non-technical audiences.
  • Strong problem-solving discipline, attention to detail, and accountability for follow-through.
  • Curiosity to learn, adapt, and explore new technologies (including automation and AI) that can streamline support workflows.


The salary range for this position is $65,000- 85,000, depending on relevant experience.