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Desktop Support Jobs in Matawan, NJ (NOW HIRING)

DBI Staffing

Desktop Support Consultant

Piscataway, NJ · On-site

$35 - $40/hr

Must learn on the job all details necessary to address all desktop support issues, and develop knowledge of the firm's software applications and IT Support Desk tools such as the ticketing system and ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$100K - $125K/yr

The Desktop Support unit has a user base of approximately 2,000+ employees and consultants, and 10 locations throughout the 5 boroughs of New York City. Desktop support services are needed daily to ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

The Desktop Support unit has a user base of approximately 2,000+ employees and consultants, and 10 locations throughout the 5 boroughs of New York City. Desktop support services are needed daily to ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

The Desktop Support unit has a user base of approximately 2,000+ employees and consultants, and 10 locations throughout the 5 boroughs of New York City. Desktop support services are needed daily to ...

NTT DATA Services

Desktop Support Technician

Edison, NJ · On-site

$27 - $33.42/hr

The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...

Intellectt INC

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

To provide a high quality and responsive desktop support service to all end-users. * To manage day to day problems allocated by the helpdesk and maintain ownership until problem resolution. * To ...

NTT DATA Services

Desktop Support Technician

Edison, NJ · On-site

$27 - $33.42/hr

The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...

Harris Computer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Harris Computer is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Altera Digital Health is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

Barrow Wise Consulting

Desktop Support Analyst

New York, NY

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties: * Assist with IT technical support duties. Diagnose, maintain, and ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

New York, NY · On-site

$35K - $47K/yr

Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$24 - $34/hr

Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Forhyre

Onsite Desktop Support Engineer

New York, NY · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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All JobsDesktop Support JobsDesktop Support Jobs in Matawan, NJ

Desktop Support information

See Matawan, NJ salary details

$14

$23

$34

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Matawan, NJ is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $25.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What job categories do people searching Desktop Support jobs in Matawan, NJ look for? The top searched job categories for Desktop Support jobs in Matawan, NJ are:
What cities near Matawan, NJ are hiring for Desktop Support jobs? Cities near Matawan, NJ with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Matawan, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $49,353 per year, or $23.7 per hour.

Desktop Support Consultant

DBI Staffing

Piscataway, NJ • On-site

$35 - $40/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Qualifications

  • A strong customer service mindset with attention to detail required
  • Must learn on the job all details necessary to address all desktop support issues, and develop knowledge of the firm’s software applications and IT Support Desk tools such as the ticketing system and remote access software
  • Ability to communicate clearly and succinctly, and be effective in relating technical subject matter to all levels of staff and end users
  • Effectively take ownership of IT projects as directed
  • Interact constructively with technical staff, managers, secretarial and administrative staff in the firm
  • Desired skills include Active Directory, Outlook, Exchange, Windows 11, Tracking Systems, MS Office 365, RSA SecurID, MobileIron, iPhone, iPad , Android, Remote Access Software, VPN, Innova, Nuance, Citrix and Mac applications/OS
  • Ability to act with a high degree of professionalism, be a self – starter, and demonstrate above average communication skills

Responsibilities

  • Effectively communicate in a professional manner with all levels of staff
  • Responds to requests from IT customers, courteously assists and resolves issues as quickly as possible
  • Create a ticketing system entry for all reported issues for tracking and recordkeeping
  • Works closely with Desktop Analysts to troubleshoot desktop issues, helps to resolve the problem at once, and escalates unresolved issues to appropriate IT staff immediately
  • Becomes familiar with troubleshooting procedures for Windows applications, DM5, Citrix, Innova, and other applications
  • Familiar with troubleshooting printer problems
  • Work on special projects as required by IT management
  • Provides assistance to Senior Telecom Analyst as necessary to install and troubleshoot phones and wireless devices