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Desktop Support Jobs in Matawan, NJ (NOW HIRING)

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

POSITION SUMMARY The Desktop Support Analyst will support a Secur-Serv's client by providing expert network and computer support to hospital staff. The role involves installing, maintaining, and ...

Intellectt INC

Desktop Support Analyst III

New York, NY · On-site

$25.50 - $34.25/hr

New York, NY, USA, 10177 Duration: 05 Months Position Summary The Desktop Support Analyst Consultant is responsible for delivering high-quality, responsive desktop support services to end users. This ...

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

POSITION SUMMARY The Desktop Support Analyst will support a Secur-Serv's client by providing expert network and computer support to hospital staff. The role involves installing, maintaining, and ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Desktop Support Specialist Industry: Information Technology / Professional Services Location (City, State): Onsite 5x a week in New York, NY. 10016 Assignment Type: Long-Term Contract Pay: $25-30/hr ...

New

Addison Group

Desktop Support Specialist

New York, NY · On-site

$25 - $30/hr

Desktop Support Specialist Industry: Information Technology / Professional Services Location (City, State): Onsite 5x a week in New York, NY. 10016 Assignment Type: Long-Term Contract Pay: $25-30/hr ...

Zones

L2 Desktop Support

New York, NY

$34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Zones LLC.

L2 Desktop Support

New York, NY · On-site

$25 - $34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Marc Jacobs

Desktop Support Specialist

Manhattan, NY · On-site

The Desktop Support Specialist provides onsite technical support to end users and helps maintain a stable, secure, and efficient desktop environment across the organization. This role supports ...

NYULMC

Desktop Support Manager

New York, NY · On-site

$121K - $124K/yr

We have an exciting opportunity to join our team as a Desktop Support Manager, supporting Education, Research and Clinical desktop. This position will provide leadership to an IT staff of ...

Marc Jacobs

Desktop Support Specialist

Manhattan, NY · On-site

$67K - $75K/yr

The Desktop Support Specialist provides onsite technical support to end users and helps maintain a stable, secure, and efficient desktop environment across the organization. This role supports ...

Zones LLC.

L2 Desktop Support

New York, NY

$25 - $34/wk

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

TEKsystems

Desktop Support Technician

Brooklyn, NY

$22 - $25/hr

Description Operating Room Desktop Support Tech • Computer imaging and upgrade. • PC's and Printer deployment. • Wyse terminal setup and Configuration. • Configure Mobile devices (IPhone ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician - Onsite

New York, NY · On-site

$45K - $49K/yr

Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second ...

Cornerstone

Desktop Support Specialist

New York, NY · On-site

$61K - $78K/yr

The Desktop Support Specialist will perform Help Desk duties for the specified office, as well as assist with the support of other Cornerstone offices as needed. The primary responsibility of this ...

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All JobsDesktop Support JobsDesktop Support Jobs in Matawan, NJ

Desktop Support information

See Matawan, NJ salary details

$14

$23

$34

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Matawan, NJ is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $25.58 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What job categories do people searching Desktop Support jobs in Matawan, NJ look for? The top searched job categories for Desktop Support jobs in Matawan, NJ are:
What cities near Matawan, NJ are hiring for Desktop Support jobs? Cities near Matawan, NJ with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Matawan, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $49,353 per year, or $23.7 per hour.

Desktop Support Analyst

Secur-Serv

New Brunswick, NJ • On-site

$24 - $32.25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 15 days ago

Secur-Serv rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

42nd of 221 rated it services

Job description

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.
Why Secur-Serv?
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact..
  • We have a generous benefits package for our regular full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.
  • Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
  • Explore new training opportunities through our LinkedIn Learning platform and partners to develop your skills and career.
  • Free wellness and mental health resources via our Employee Assistance Program (EAP) available which is all employees for help with life's stresses and up to three visits with a professional.

This role is a fully onsite position with a contract duration of five (5) months, with the possibility of extension.
POSITION SUMMARY
The Desktop Support Analyst will support a Secur-Serv's client by providing expert network and computer support to hospital staff. The role involves installing, maintaining, and troubleshooting hardware and software, as well as responding to user requests and collaborating with IT management.
ESSENTIAL RESPONSIBILITIES
  • Follow all Secur-Serv requirements, policies, procedures, and management directions
  • Provide expert network and computer support, assisting hospital staff with computer-related issues, installing, and maintaining hardware and software, monitoring network traffic, overseeing automatic backups, and analyzing and troubleshooting problems promptly.
  • Install, configure, and troubleshoot software applications, including Microsoft Office Suite and various productivity tools.
  • Provide remote desktop support using remote desktop tools and techniques to end users.
  • Support a range of software applications, including Windows Operating System, Novell Software, Microsoft Office Software, and other approved IT applications. Responds to inquiries about the software applications it supports and offers assistance. Contributes to the licensing of software products.
  • Provide timely solutions to user requests for assistance with personal computer hardware issues. Point users in the direction of the best course of action if problems are outside the IT department's purview.
  • Keep thorough records of user assistance requests and periodically evaluate them to determine the need to improve education and training.
  • Collaborate closely with IT management and immediately alerts them to any potential problems encountered while completing assignments.
REQUIREMENTS
  • High School Diploma or GED
  • Strong problem-solving skills and a passion for staying current with technology.
  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and Wi-Fi configuration.
  • Excellent communication and interpersonal skills to assist users effectively.
  • Proven ability to work collaboratively in a team environment.
  • Experience with Windows OS and Mac OS, including installation, configuration, and troubleshooting.
  • Proficiency in troubleshooting, repairing, and maintaining desktop hardware components, including CPUs, RAM, hard drives, and peripherals.

PREFERRED SKILLS/EXPERIENCE
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)
  • Bachelor's degree in business administration, cybersecurity, information technology, law, or a related field.

PHYSICAL/MENTAL REQUIREMENTS
  • Sit Frequently at a desk
  • Influenza Vaccine: Must be completed annually no later than December 1st annually
  • COVID-19 Vaccination: Must have proof of vaccination and must be fully vaccinated to access the client site
  • COVID-19 Booster Shot: Must have proof of booster shot (when eligible) to access the client site
  • Frequent fine hand and finger movements (keyboard, writing, mouse movement)
  • Continual close visual acuity for reading
  • Hearing and Speaking for communication within and outside of company.
  • May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment,
    • Mental Requirements - must be able to consistently:
      • Learn new tasks,
      • Remember Processes,
      • Maintain focus,
      • Complete tasks independently
      • Make timely decisions in the context of a workflow,
      • Ability to communicate effectively,
      • Able to adhere to process protocol in a timely manner

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling 402.697.3039.
EEO is the law. To review your rights under Equal Employment Opportunity please visit:www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
Secur-Serv Drug & Alcohol Use Policy

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