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Desktop Support Jobs in Manchester, NH (NOW HIRING)

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Technical Support Specialist

Salem, NH

As a Technical Support Specialist, your key role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they ...

AutoStore

Technical Support Specialist

Salem, NH · On-site

As a Technical Support Specialist, your key role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they ...

CourtSmart Digital Systems, Inc.

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Tech Support Specialist

North Chelmsford, MA · On-site

$60K - $80K/yr

We are currently seeking an experienced, full-time Tech Support Specialist to join our team at our North Chelmsford, MA location. This is an onsite position so must be local to North Chelmsford, MA.

Urgent

CMC NORTH AMERICA

Technical Support Technician

Salem, NH · On-site

$35/hr

The Job Technical Support Technicians are the front line for technical assistance to customers with our equipment. This position is critical for our customers to resolve problems, technical issues ...

BAE Systems

Systems Admin II

Merrimack, NH · On-site

Provide desktop systems administration, including imaging, configuration, troubleshooting, and secure application support. * Manage and monitor virtual server instances (e.g., VMware, Hyper-V ...

Triton Systems

Help Desk Engineer

Chelmsford, MA · Hybrid

Execute other related infrastructure tasks and hardware handling to support a 150-user, multi-site network footprint. Qualifications * Experience: 3-5 years of dedicated help desk or desktop ...

Triton Systems, Inc.

Help Desk Engineer

Chelmsford, MA · On-site

$60K - $80K/yr

Execute other related infrastructure tasks and hardware handling to support a 150-user, multi-site network footprint. Qualifications * Experience: 3-5 years of dedicated help desk or desktop ...

Triton Systems, Inc.

Help Desk Engineer

Chelmsford, MA · On-site

$60 - $90/hr

Execute other related infrastructure tasks and hardware handling to support a 150-user, multi-site network footprint. Qualifications * Experience: 3-5 years of dedicated help desk or desktop ...

ABB

VFD Technical Support Specialist

Manchester, NH · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product ...

MKS Instruments, Inc.

Service Support Tech 2

Andover, MA · On-site

$18.89 - $31.49/hr

A Day in Your Life at MKS: (Summary & Objectives) As a second shift Service Support Technician at MKS Inc you will partner with other Technicians and Customer Service to diagnose and repair issues ...

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Showing results 41-60

All JobsDesktop Support JobsDesktop Support Jobs in Manchester, NH

Desktop Support information

See Manchester, NH salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support in Manchester, NH is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $24.66 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Manchester, NH?

The most popular types of Desktop Support jobs in Manchester, NH are:

What are popular job titles related to Desktop Support jobs in Manchester, NH?

For Desktop Support jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Manchester, NH look for?

The top searched job categories for Desktop Support jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Desktop Support jobs?

Cities near Manchester, NH with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,562 per year, or $22.9 per hour.

Tier 1 Managed IT Technician

Usherwood Office Technology

Manchester, NH • On-site

$21 - $25/hr

Full-time

Re-posted 18 days ago

Job description

Job Description 

The IT Help Desk Technician is a key member of the Usherwood team for providing support for all managed IT clients. As a Microsoft Gold Partner, the position provides end user support for diverse IT challenges from computer hardware and application issues to mobile devices. 

Duties and Responsibilities

  • Respond to service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, offline servers, software updates, virus removal) 
  • Identifies, researches, and resolves technical problems of moderate complexity.  
  • Responds to telephone, email, and on-line requests for technical support.  
  • Documents, tracks, and monitors the client’s problem using applicable systems and tools. 
  • Coordinate with other teams or departments to resolve service tickets 
  • Assist in the delivery and onboarding of Managed IT services 
  • Escalate unresolved issue to Tier II support level 

Core Competencies

Teamwork           

  • Interacts with people effectively. Able and willing to share and receive information. 
  • Co-operates within the group and across groups. 
  • Supports group decisions and puts group goals ahead of own goals 

Motivation 

  • Displays energy and enthusiasm in approaching the job. 
  • Commits to putting in additional effort. 
  • Maintains high level of productivity and self-direction. 

Problem Solving                 

  • Analyzes problem by gathering and organizing all relevant information. 
  • Identifies cause and effect relationships. 
  • Comes up with appropriate solutions. 

Skills and Qualifications 

Education and Experience 

  • Associates Degree in either Computer Science or IT is preferred 
  • Minimum one-year experience in a technical support or help desk center is preferred 
  • CompTIA A+ Certification is preferred 

Skills 

  • Knowledge of Microsoft windows operating systems, mobile devices and printers/scanners, Microsoft Office Suite, and ticketing system applications 
  • Ability to prioritize and multitask assigned issues in a fast-paced work environment 
  • Positive attitude of customer service and integrity 
  • Must be able to communicate with customers in a professional manner 
  • Demonstrated problem troubleshooting, root cause and resolution skills 

Position eligible for bonus program. This position will report to the Hookset, New Hampshire office.

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