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Desktop Support Jobs in Manchester, NH (NOW HIRING)

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred. * Skilled IT workplace support: hardware ...

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred. * Skilled IT workplace support: hardware ...

MWH

IT Support Analyst

Plaistow, NH · On-site

Provide deskside and remote technical support for hardware (laptops, desktops, peripherals, printers, etc.), software, and connectivity issues. * Troubleshoot and resolve complex technical issues in ...

T.J. McCartney, Inc.

IT Support Specialist

Nashua, NH · On-site

... Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred. • Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS ...

defi AUTO LLC

Client Support Desk Analyst

Concord, NH · On-site

$60K - $75K/yr

This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support. By working directly with clients and internal stakeholders, you can help shape ...

Optiline Enterprises

IT Support Specialist

Nashua, NH · On-site

... desktops, laptops, printers, phones, mobile devices, and peripherals · Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and common business applications · Set up and deploy equipment ...

Optiline Enterprises LLC

IT Support Specialist

Nashua, NH · On-site

$20 - $25/hr

... desktops, laptops, printers, phones, mobile devices, and peripherals • Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and common business applications • Set up and deploy equipment ...

OWL Services

IT Support Specialist

Manchester, NH · On-site

$50K - $60K/yr

Support office/field inquiries via phone/email/in-person to resolve hardware issues. * Troubleshoot ... Working knowledge and troubleshooting of standard desktop applications. * Minimum knowledge of ...

Platinum Protection Systems LLC

Be Seen First

Service Coordinator / Technical Support Specialist

Methuen, MA · On-site

$25 - $35/hr

Remote desktop tools * Vendor cloud portals * CRM and service ticketing systems Ideal Candidate The ... Experience supporting field technicians remotely * Technical troubleshooting ability for software ...

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All JobsDesktop Support JobsDesktop Support Jobs in Manchester, NH

Desktop Support information

See Manchester, NH salary details

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How much do desktop support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support in Manchester, NH is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $24.66 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Manchester, NH? The most popular types of Desktop Support jobs in Manchester, NH are:
What are popular job titles related to Desktop Support jobs in Manchester, NH? For Desktop Support jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Manchester, NH look for? The top searched job categories for Desktop Support jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Desktop Support jobs? Cities near Manchester, NH with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,588 per year, or $22.9 per hour.

IT Support Specialist

TJ McCartney

Nashua, NH • On-site

Full-time

Re-posted 6 days ago

Job description

Salary:

Role & Responsibilities

  • Install, configure, and maintain company devices and related hardware and software to ensure usability
  • Maintain knowledge of computer and/or network security systems, applications, procedures, and techniques.
  • Identify and resolve computer system malfunctions and operations problems.
  • Identify and communicate opportunities for improvement.
  • Oversee and contribute to the maintenance, configuration, and reliable operation of computer hardware, operating systems, network servers, virtualization and supporting network and storage infrastructure.
  • Oversee vendor relationships and handle the procurement of computer hardware, software and accessories.
  • Manage IT Asset inventory from procurement to retirement
  • Primary liaison with HR for onboarding and offboarding employees
  • New hires maintain visibility to all incoming new hires and ensure delivery of technology prior to start date
  • Terminations - PC wipe, data recovery/preservation and redistribution
  • Jobsite setup (laptops, iPads, Printers); installing networking routers for mobilization
  • Remote assistance: Provide technical support via phone, email or Teams
  • Answering user queries, providing technical guidance, and assist with technology operations
  • Serving as the first point of contact for IT support within the organization.
  • Diagnosing and troubleshooting hardware and software issues.
  • Repairing or replacing damaged hardware.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Performing tests and evaluations of new software and hardware.
  • Establishing good relationships with all departments and colleagues.
  • Managing technical documentation.
  • Proficiency with MS Office & Teams
  • Occasional travel to jobsites

Preferred Qualifications

  • At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred.
  • Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS), printer support & maintenance, computer Infrastructure and networking, Microsoft Office 365, Android & IOS support. Basic networking knowledge
  • Bachelors or Associates Degree in Information Technology, Computer Science or related field
  • Communication and collaboration proficiency, flexibility, strong technology capacity, initiative, attention to detail, organizational skills, time management skills
  • Ability to work under pressure and handle multiple problems simultaneously
  • Continually drives for results, strives for improvement, creates trust with character and action, teams up successfully, solves complex problems and builds other people.