Systems Administrator
Mirabel, QC · On-site
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
Mirabel, QC · On-site
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
Mirabel, QC · On-site
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
Titre Technicien Support Utilisateur Rapports à Coordonnateur du soutien technique Sommaire Le technicien de soutien aux utilisateurs est responsable des résolutions rapides et efficaces des ...
Quick apply
Titre Technicien Support Utilisateur Rapports à Coordonnateur du soutien technique Sommaire Le technicien de soutien aux utilisateurs est responsable des résolutions rapides et efficaces des ...
$80 - $110/hr
Supporter les opérations comme point d'escalade final sur les solutions déployées : diagnostic ... Citrix (DaaS ou on-premises), Omnissa Horizon, ou Azure Virtual Desktop (AVD). Vous comprenez ...
$80 - $110/hr
Supporter les opérations comme point d'escalade final sur les solutions déployées : diagnostic ... Citrix (DaaS ou on-premises), Omnissa Horizon, ou Azure Virtual Desktop (AVD). Vous comprenez ...
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
May support additional Sporlan electronic products as business needs require. * Collaborate regularly with Research and Development, Technical Support, Integration, Customer Service, and Sales teams.
May support additional Sporlan electronic products as business needs require. * Collaborate regularly with Research and Development, Technical Support, Integration, Customer Service, and Sales teams.
If this sounds like an amazing opportunity, we're open to hearing from you (look here): desktop | mobile The incumbent will support the following roles and responsibilities: Technical operational ...
If this sounds like an amazing opportunity, we're open to hearing from you (look here): desktop | mobile The incumbent will support the following roles and responsibilities: Technical operational ...
Brossard, QC · On-site
Sous la supervision du responsable TI, le/la technicien(ne) support niveau 2 agit comme point d'escalade pour les demandes non resolues par le support niveau 1. Il/elle diagnostique et resout des ...
Brossard, QC · On-site
Sous la supervision du responsable TI, le/la technicien(ne) support niveau 2 agit comme point d'escalade pour les demandes non resolues par le support niveau 1. Il/elle diagnostique et resout des ...
Offrir un support technique de niveau 2 et 3 aux employés et résoudre les incidents complexes. Administrer les systèmes ERP, bases de données et autres applications critiques de l'entreprise.
Offrir un support technique de niveau 2 et 3 aux employés et résoudre les incidents complexes. Administrer les systèmes ERP, bases de données et autres applications critiques de l'entreprise.
As a Technical Support Specialist, your focus is to assist clients in troubleshooting and resolving technical issues they may be experiencing. Your role involves responding to, resolving, and ...
Quick apply
As a Technical Support Specialist, your focus is to assist clients in troubleshooting and resolving technical issues they may be experiencing. Your role involves responding to, resolving, and ...
Grâce à ses agréments FAA DER, EASA DOA et TCCA DAO, l'entreprise accompagne ses clients depuis la phase de conception jusqu'à la certification et le support en service. Notre équipe de plus de ...
Quick apply
Grâce à ses agréments FAA DER, EASA DOA et TCCA DAO, l'entreprise accompagne ses clients depuis la phase de conception jusqu'à la certification et le support en service. Notre équipe de plus de ...
Offrir un support technique de niveau 2 et 3 aux employés et résoudre les incidents complexes. * Administrer les systèmes ERP, bases de données et autres applications critiques de l'entreprise.
Offrir un support technique de niveau 2 et 3 aux employés et résoudre les incidents complexes. * Administrer les systèmes ERP, bases de données et autres applications critiques de l'entreprise.
Assurer le support technique de niveau 2 * Diagnostiquer et resoudre des incidents complexes * Participer a l'administration des systemes * Gerer les acces et configurations * Contribuer a ...
Assurer le support technique de niveau 2 * Diagnostiquer et resoudre des incidents complexes * Participer a l'administration des systemes * Gerer les acces et configurations * Contribuer a ...
Offrir un support technique de niveau 2 et 3 aux employés et résoudre les incidents complexes. * Administrer les systèmes ERP, bases de données et autres applications critiques de l'entreprise.
Offrir un support technique de niveau 2 et 3 aux employés et résoudre les incidents complexes. * Administrer les systèmes ERP, bases de données et autres applications critiques de l'entreprise.
Assurer le support technique de niveau 2 * Diagnostiquer et resoudre des incidents complexes * Participer a l'administration des systemes * Gerer les acces et configurations * Contribuer a ...
Assurer le support technique de niveau 2 * Diagnostiquer et resoudre des incidents complexes * Participer a l'administration des systemes * Gerer les acces et configurations * Contribuer a ...
Montreal, QC · On-site
Supporter (niveau 1 et 2) des environnements Linux, Windows, IBMi ou AIX ; * Assurer la stabilite des serveurs et systemes d'exploitation ; * Appliquer les rustines sur les differents systemes ...
Montreal, QC · On-site
Supporter (niveau 1 et 2) des environnements Linux, Windows, IBMi ou AIX ; * Assurer la stabilite des serveurs et systemes d'exploitation ; * Appliquer les rustines sur les differents systemes ...
Documenter les incidents, demandes de support et/ou de service et assurer le suivi dans le système ITSM. * Transmettre les demandes au niveau supérieur selon les règles établies (délais à ...
Documenter les incidents, demandes de support et/ou de service et assurer le suivi dans le système ITSM. * Transmettre les demandes au niveau supérieur selon les règles établies (délais à ...
Assurer le support aux utilisateurs Requirements * 0 a 5 ans d'experience en TI * Connaissances en analyse fonctionnelle * Capacite de redaction * Esprit analytique Benefits * Du teletravail et de la ...
Assurer le support aux utilisateurs Requirements * 0 a 5 ans d'experience en TI * Connaissances en analyse fonctionnelle * Capacite de redaction * Esprit analytique Benefits * Du teletravail et de la ...
Assurer le support technique de premier niveau; * Documenter les interventions; * Assister les équipes techniques dans la résolution d'incidents. Requirements * Posséder un diplôme d'études ...
Quick apply
Assurer le support technique de premier niveau; * Documenter les interventions; * Assister les équipes techniques dans la résolution d'incidents. Requirements * Posséder un diplôme d'études ...
Assurer le support aux utilisateurs Requirements * 0 a 5 ans d'experience en TI * Connaissances en analyse fonctionnelle * Capacite de redaction * Esprit analytique Benefits * Du teletravail et de la ...
Assurer le support aux utilisateurs Requirements * 0 a 5 ans d'experience en TI * Connaissances en analyse fonctionnelle * Capacite de redaction * Esprit analytique Benefits * Du teletravail et de la ...
Documenter les incidents, demandes de support et/ou de service et assurer le suivi dans le système ITSM. * Transmettre les demandes au niveau supérieur selon les règles établies (délais à ...
Documenter les incidents, demandes de support et/ou de service et assurer le suivi dans le système ITSM. * Transmettre les demandes au niveau supérieur selon les règles établies (délais à ...
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

Other
Re-posted 14 days ago
Job Title: System Administrator
Job Location: Mirabel or Enfield, NS
Job Code: 36830
Job Schedule: Day Shift
Compensation Range: Between $66,000 - $116,000 CDN annually
We are seeking a Systems Administrator to join our team. As an active member of the Software Engineering department at L3Harris MAS, you are responsible for the maintenance, configuration and reliable operation of computer systems, deployment of software packages and updates, and network equipment for our external clients. You should have a strong technical background with excellent communication skills working in close collaboration with team members within the organization as well as external partners, subcontractors, and customers.
Provide professional service and support to our clients, both external and on-site
Strong desire to learn in a fast-paced environment and work within a team of like-minded individuals
Increasing collective team knowledge including being a technical subject matter expert
Creation and updates on Engineering Enabling Systems technical documentation, processes and procedures
Essential Functions:
Managing and administering websites hosted on IIS
Configuring and maintaining access rights within Windows and IIS environments
Supporting proprietary tools used by the Electronic Publishing team to produce data for various websites (knowledge of XML, XSL-FO, and HTML an asset)
Deploying updates to internal and external web platforms
Providing application support for client-facing web solutions
Evaluating and installing computer software, hardware, and operating systems software
Imaging and technical support for computers, laptops and tablets
Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions
Liaise with client technical support to troubleshoot technical issues
Experience with creation and modification of batch files
Knowledge and understanding of XSLT Style sheet an asset
Experience with Windows software installation authoring tools like InstallShield to package and deploy development applications to our clients
Qualifications:
University degree with specialization in information technology or equivalent, or equivalent industry experience
Good understanding and experience of the Software Deployment Lifecycle (SDLC) and working with Software Engineering development and deployment teams.
Understanding of ITIL foundation, DevOps and CI/CD pipelines and asset
Strong interest and experience in automation including leveraging Artificial Intelligence to improve efficiency
Excellent communication and collaboration skills
Ability to work independently and manage multiple projects simultaneously
Excellent learning ability; be autonomous and engaged, result-oriented and problem-solving, dynamic and innovative, team-oriented, good adaptability
Knowledge of aerospace & defence an asset
Bilingualism required (French / English)
Eligibility Criteria:
L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.
L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris' sole discretion.
This job is for an existing vacancy