... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
Pharmaceutical Support Technician Status: Temporary (Duree determinee) Vous etes passionne(e) par le domaine pharmaceutique et souhaitez mettre vos competences au service d'une equipe dynamique?
New
Pharmaceutical Support Technician Status: Temporary (Duree determinee) Vous etes passionne(e) par le domaine pharmaceutique et souhaitez mettre vos competences au service d'une equipe dynamique?
New
Pharmaceutical Support Technician Status: Temporary (Duree determinee) Vous etes passionne(e) par le domaine pharmaceutique et souhaitez mettre vos competences au service d'une equipe dynamique?
New
Pharmaceutical Support Technician Status: Temporary (Duree determinee) Vous etes passionne(e) par le domaine pharmaceutique et souhaitez mettre vos competences au service d'une equipe dynamique?
New
... support aux processus internes. Réviser et standardiser les procédures de remplacement de pièces pour les différents produits. Rédiger et mettre à jour des procédures de remplacement de ...
... support aux processus internes. Réviser et standardiser les procédures de remplacement de pièces pour les différents produits. Rédiger et mettre à jour des procédures de remplacement de ...
L1 Support Hero
CA$40K - CA$60K/yr
Position Overview We're looking for an enthusiastic French-speaking L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line ...
L1 Support Hero
CA$40K - CA$60K/yr
Position Overview We're looking for an enthusiastic French-speaking L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line ...
Technicien Support Utilisateur
Laval, QC · On-site
Titre Technicien Support Utilisateur Rapports à Coordonnateur du soutien technique Sommaire Le technicien de soutien aux utilisateurs est responsable des résolutions rapides et efficaces des ...
Quick apply
Technicien Support Utilisateur
Laval, QC · On-site
Titre Technicien Support Utilisateur Rapports à Coordonnateur du soutien technique Sommaire Le technicien de soutien aux utilisateurs est responsable des résolutions rapides et efficaces des ...
Support installation and testing at customer sites. * Maintain and evolve software development and ... NET experience (desktop/web, Windows/Linux). * Bilingual (English/French) communication skills.
Quick apply
Support installation and testing at customer sites. * Maintain and evolve software development and ... NET experience (desktop/web, Windows/Linux). * Bilingual (English/French) communication skills.
Stage | Conseiller(ère) en support technique Voici, les rôles et responsabilités lors d'un stage comme conseiller ou conseillère technique à PlanetHoster : * Assister, en français et en anglais ...
Stage | Conseiller(ère) en support technique Voici, les rôles et responsabilités lors d'un stage comme conseiller ou conseillère technique à PlanetHoster : * Assister, en français et en anglais ...
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
... desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions Liaise with client ...
... support business decision-making and analytics. • Collaborate with internal fleet stakeholders ... Desktop and Service), DAX and Power Query (M) 3. Strong proficiency in Power Platform (Apps ...
... support business decision-making and analytics. • Collaborate with internal fleet stakeholders ... Desktop and Service), DAX and Power Query (M) 3. Strong proficiency in Power Platform (Apps ...
If this sounds like an amazing opportunity, we're open to hearing from you (look here): desktop | mobile The incumbent will support the following roles and responsibilities: Technical operational ...
If this sounds like an amazing opportunity, we're open to hearing from you (look here): desktop | mobile The incumbent will support the following roles and responsibilities: Technical operational ...
Technicien(ne) Informatique
Montreal, QC · On-site
Offrir un support de premiere ligne sur : * Windows 11 * Suite Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Excel, Word) * Reseau (connexion filaire/Wi-Fi, imprimantes, VPN, partages)
Technicien(ne) Informatique
Montreal, QC · On-site
Offrir un support de premiere ligne sur : * Windows 11 * Suite Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Excel, Word) * Reseau (connexion filaire/Wi-Fi, imprimantes, VPN, partages)
Experienced Technician, Design Support
Sept-iles, QC · On-site
CA$72.80K - CA$97.90K/yr
Support the preparation of specifications, tender documents, and construction packages for electrical and instrumentation work. * Conduct site visits to gather data required for design and project ...
Experienced Technician, Design Support
Sept-iles, QC · On-site
CA$72.80K - CA$97.90K/yr
Support the preparation of specifications, tender documents, and construction packages for electrical and instrumentation work. * Conduct site visits to gather data required for design and project ...
Support end users with training, troubleshooting, and ongoing enhancements to reporting solutions ... Expertise in Microsoft Power BI (Desktop and Service), DAX, and Power Query (M). * Strong ...
Support end users with training, troubleshooting, and ongoing enhancements to reporting solutions ... Expertise in Microsoft Power BI (Desktop and Service), DAX, and Power Query (M). * Strong ...
Experienced Technician, Design Support
Sept-iles, QC · On-site
CA$72.80K - CA$97.90K/yr
Support the preparation of specifications, tender documents, and construction packages for electrical and instrumentation work. * Conduct site visits to gather data required for design and project ...
Experienced Technician, Design Support
Sept-iles, QC · On-site
CA$72.80K - CA$97.90K/yr
Support the preparation of specifications, tender documents, and construction packages for electrical and instrumentation work. * Conduct site visits to gather data required for design and project ...
Support TI * Assurer le support informatique de premier niveau auprès des employés * Recevoir, analyser et traiter les demandes via le canal officiel de support * Prioriser les demandes et gérer ...
Support TI * Assurer le support informatique de premier niveau auprès des employés * Recevoir, analyser et traiter les demandes via le canal officiel de support * Prioriser les demandes et gérer ...
Technicien-analyste junior
Quebec, QC · On-site
Assurer le support aux utilisateurs Requirements * 0 à 5 ans d'expérience en TI * Connaissances en analyse fonctionnelle * Capacité de rédaction * Esprit analytique Benefits * Du télétravail et ...
Quick apply
Technicien-analyste junior
Quebec, QC · On-site
Assurer le support aux utilisateurs Requirements * 0 à 5 ans d'expérience en TI * Connaissances en analyse fonctionnelle * Capacité de rédaction * Esprit analytique Benefits * Du télétravail et ...
Sous l'autorité de la directrice des services administratifs, tu seras responsable de supporter l'équipe des services administratifs au niveau de la facturation et des comptes payables. Principales ...
Sous l'autorité de la directrice des services administratifs, tu seras responsable de supporter l'équipe des services administratifs au niveau de la facturation et des comptes payables. Principales ...
Sous l'autorité de la directrice des services administratifs, tu seras responsable de supporter l'équipe des services administratifs au niveau de la facturation et des comptes payables. Principales ...
Sous l'autorité de la directrice des services administratifs, tu seras responsable de supporter l'équipe des services administratifs au niveau de la facturation et des comptes payables. Principales ...
Assurer le support technique de niveau 2 * Diagnostiquer et resoudre des incidents complexes * Participer a l'administration des systemes * Gerer les acces et configurations * Contribuer a ...
Assurer le support technique de niveau 2 * Diagnostiquer et resoudre des incidents complexes * Participer a l'administration des systemes * Gerer les acces et configurations * Contribuer a ...
Desktop Support information
See Quebec salary details
$12.26 - $14.18
1% of jobs
$14.18 - $16.11
5% of jobs
$16.11 - $18.03
9% of jobs
$19.86 is the 25th percentile. Wages below this are outliers.
$18.03 - $19.95
11% of jobs
$19.95 - $21.88
16% of jobs
The median wage is $22.90 / hr.
$21.88 - $23.80
16% of jobs
$25.56 is the 75th percentile. Wages above this are outliers.
$23.80 - $25.72
19% of jobs
$25.72 - $27.64
10% of jobs
$27.64 - $29.57
6% of jobs
$29.57 - $31.49
5% of jobs
$31.49 - $33.41
2% of jobs
$12
$24
$33
How much do desktop support jobs pay per hour?
What Is a Desktop Support Job?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?
What are some common challenges faced by Desktop Support professionals, and how can they be overcome?
What are Desktop Support professionals?
What is the work of desktop support?
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
Other
Posted 27 days ago
Job description
Job Title: System Administrator
Job Location: Mirabel or Enfield, NS
Job Code: 36830
Job Schedule: Day Shift
Compensation Range: Between $66,000 - $116,000 CDN annually
We are seeking a Systems Administrator to join our team. As an active member of the Software Engineering department at L3Harris MAS, you are responsible for the maintenance, configuration and reliable operation of computer systems, deployment of software packages and updates, and network equipment for our external clients. You should have a strong technical background with excellent communication skills working in close collaboration with team members within the organization as well as external partners, subcontractors, and customers.
Provide friendly and professional service and support to our clients, both external and on-site
Strong desire to learn in a fast-paced environment and work within a team of like-minded individuals
Increasing collective team knowledge including being a technical subject matter expert
Creation and updates on Engineering Enabling Systems technical documentation, processes and procedures
Essential Functions:
Managing and administering websites hosted on IIS
Configuring and maintaining access rights within Windows and IIS environments
Supporting proprietary tools used by the Electronic Publishing team to produce data for various websites (knowledge of XML, XSL-FO, and HTML an asset)
Deploying updates to internal and external web platforms
Providing application support for client-facing web solutions
Evaluating and installing computer software, hardware, and operating systems software
Imaging and technical support for computers, laptops and tablets
Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations and related equipment problems are resolved in a timely manner with limited disruptions
Liaise with client technical support to troubleshoot technical issues
Experience with creation and modification of batch files
Knowledge and understanding of XSLT Style sheet an asset
Experience with Windows software installation authoring tools like InstallShield to package and deploy development applications to our clients
Qualifications:
University degree with specialization in information technology or equivalent, or equivalent industry experience
Good understanding and experience of the Software Deployment Lifecycle (SDLC) and working with Software Engineering development and deployment teams.
Understanding of ITIL foundation, DevOps and CI/CD pipelines and asset
Strong interest and experience in automation including leveraging Artificial Intelligence to improve efficiency
Excellent communication and collaboration skills
Ability to work independently and manage multiple projects simultaneously
Excellent learning ability; be autonomous and engaged, result-oriented and problem-solving, dynamic and innovative, team-oriented, good adaptability
Knowledge of aerospace & defence an asset
Bilingualism required (French / English)
Eligibility Criteria:
- Must be eligible for registration with the Controlled Goods Program;
- Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance;
- Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).
L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.
L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris' sole discretion.
This job is for an existing vacancy