ZipRecruiter

Log In

1

Desktop Support Jobs in Oklahoma (NOW HIRING)

PARKSIDE INC

Desktop Support

Tulsa, OK · On-site

$18.50 - $23.50/hr

The Desktop Support Specialist is responsible for providing day-to-day technical support to Parkside employees and maintaining end-user technology equipment. This position installs, configures ...

Parkside Hospital

Desktop Support

Tulsa, OK

$18.50 - $23.50/hr

The Desktop Support Specialist is responsible for providing day-to-day technical support to Parkside employees and maintaining end-user technology equipment. This position installs, configures ...

ACI Infotech

Desktop Support

Norman, OK · On-site

$16 - $20.50/hr

Desktop Windows 10/Office/ O365 / and other common desktop related software packages * Advanced troubleshooting and problem-solving skills. * Basic understanding of communication - name resolution ...

Robert Half

Help Desk/Desktop Support

Oklahoma City, OK · On-site

$20 - $24/hr

We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance and dependable desktop support for end users in Oklahoma City, Oklahoma. This Long-term Contract ...

City of Muskogee

Desktop Support Specialist

Muskogee, OK · On-site

$16.65/hr

Provides first-line technical support to City employees by installing, maintaining, troubleshooting, and supporting desktop computers, mobile devices, software applications, and related technology ...

City of Muskogee

Desktop Support Specialist

Muskogee, OK · On-site

$16.65/hr

Provides first-line technical support to City employees by installing, maintaining, troubleshooting, and supporting desktop computers, mobile devices, software applications, and related technology ...

AA2IT

Desktop Support Technician-shawnee OK

Shawnee, OK · On-site

$18 - $22.75/hr

AA2IT is a company seeking a Desktop Support Technician to provide customer support with a focus on excellent service skills. The role involves working with a remote team and requires strong customer ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Oklahoma

Desktop Support information

See Oklahoma salary details

$12

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for desktop support in Oklahoma is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $22.88 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Oklahoma?

The most popular types of Desktop Support jobs in Oklahoma are:

What are popular job titles related to Desktop Support jobs in Oklahoma?

For Desktop Support jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Oklahoma look for?

The top searched job categories for Desktop Support jobs in Oklahoma are:

What cities in Oklahoma are hiring for Desktop Support jobs?

Cities in Oklahoma with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $44,104 per year, or $21.2 per hour.

Desktop Support

PARKSIDE INC

Tulsa, OK • On-site

$18.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Parkside provides professional purpose, hope, and healing. As a member of our staff, you will be part of a mission-driven team, dedicated to changing lives and changing communities, one patient at a time.
Parkside Psychiatric Hospital & Clinic is a comprehensive mental healthcare system providing acute in-patient care, residential treatment, and outpatient therapy. With a focus on society's most vulnerable population, Parkside provides world-class mental health services focused on youth, ages 5 to 26. For over 65 years, Parkside's physicians, therapists, and staff have provided state of the art, patient-centered care that propel families from hopeful to hope-filled. As a center of excellence, we cultivate talent and provide professional purpose. Together we facilitate healing, one patient at a time.
The Desktop Support Specialist is responsible for providing day-to-day technical support to Parkside employees and maintaining end-user technology equipment. This position installs, configures, troubleshoots, and supports desktop computers, laptops, mobile devices, printers, telephones, software applications, and related peripherals. The Desktop Support Specialist serves as a primary point of contact for Information Technology Help Desk requests and escalates issues requiring advanced technical support.
****THIS POSITION IS LOCATED ONSITE IN TULSA, OK!!****
Duties and Responsibilities:
Desktop and End User Support
  • Provides technical support for desktop computers, laptops, mobile devices, printers, telephones, audiovisual equipment, and related peripherals.
  • Responds to and resolves Information Technology Help Desk requests and support tickets in a timely manner.
  • Diagnoses and resolves hardware, software, printing, connectivity, and other end-user technology issues.
  • Installs, configures, upgrades, replaces, and maintains computers, operating systems, software applications, and peripherals.
  • Assists users with password resets, account access, multifactor authentication, email, Microsoft 365, and other technology-related issues.
  • Provides basic user support for Parkside's clinical, financial, administrative, payroll, and other business applications.
  • Troubleshoots basic wired, wireless, VPN, and remote-access connectivity issues.
  • Escalates complex network, server, cybersecurity, application, and infrastructure issues to appropriate IT resources or service providers.

Employee Onboarding and Offboarding
  • Sets up computers, telephones, monitors, peripherals, and other technology for new employees.
  • Assists with user account setup, password resets, and approved system access.
  • Provides basic technology orientation to new employees.
  • Collects and processes technology equipment from separating employees.
  • Reconfigures and prepares returned equipment for reassignment or disposal.

Equipment and Inventory
  • Maintains accurate inventory records for computers, monitors, mobile devices, printers, telephones, and other end-user technology equipment.
  • Configures and deploys new and replacement computers and equipment.
  • Coordinates equipment repairs, replacements, and warranty service.
  • Assists with receiving and tracking technology equipment.
  • Ensures equipment is appropriately labeled, documented, stored, and assigned.

Security and Compliance
  • Follows Parkside cybersecurity, privacy, and information technology policies and procedures.
  • Assists with endpoint security, software updates, patching, antivirus/endpoint protection, and related desktop security activities.
  • Assists employees with multifactor authentication, suspicious emails, password issues, and other basic security concerns.
  • Promptly escalates suspected cybersecurity incidents or unauthorized access.
  • Maintains the confidentiality and security of protected health information (PHI), employee information, and organizational data.
  • Complies with HIPAA requirements and Parkside privacy and information security policies.

General Responsibilities
  • Maintains accurate Help Desk tickets and documentation of technical issues and resolutions.
  • Provides professional and customer-focused technical support to employees and providers.
  • Communicates technical information clearly to users with varying levels of technology experience.
  • Assists with desktop equipment deployments, replacements, software installations, and upgrades.
  • Coordinates with vendors or other IT resources when necessary to resolve end-user issues.
  • Maintains effective working relationships with employees, providers, vendors, and leadership.
  • Maintains fit for duty and complies with all Parkside policies, procedures, and standards of conduct.
  • Participates in ongoing professional development and technology training.
  • Performs other duties as assigned.

Qualifications:
  • Associate's degree in Information Technology, Computer Science, or related field preferred.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft Fundamentals, or ITIL are a plus.
  • 1-3 years of desktop support, help desk, or technical support experience.
  • Experience supporting Windows operating systems, Microsoft 365, and basic networking.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft Fundamentals, or ITIL are a plus.

Benefits include:
  • Medical, Dental, and Vision
  • Generous Paid Time Off and Holidays
  • 401K and match start immediately, and includes a generous match
  • Company Paid Life Insurance and Disability and more!

We are an Equal Opportunity Employer!

Apply